Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the mon... Ver mais
A empresa respondeu
Teeside Shopping Park, Sandown Way, TS17 7BT Stockton-on-Tees, GB
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Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the mon... Ver mais
A empresa respondeu
Gary was the salesperson at Sofology Teeside Park who supported us in our purchase of our new settee set. He really made the process relaxed and informative. We appreciated that he did not pressure s... Ver mais
A empresa respondeu
Ray the sales person he was helpfull, answered our queries. Helped us good old fashioned customer service. He was approachable, wasn't pushy had a great sense of humour and made the transaction ver... Ver mais
A empresa respondeu
The customer service was outstanding, Gary allowed us time to look before approaching and was friendly and relaxed. No pushing or grand speech, just a helpful manner and very polite. Answered our ques... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Teeside Shopping Park, Sandown Way, TS17 7BT, Stockton-on-Tees, Reino Unido
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Resposta da Sofology - Stockton-on-Tees
Staff were helpful with me choosing the right size of sofa and colour

Resposta da Sofology - Stockton-on-Tees
Emma the salesperson was extremely knowledgeable and helpful ensuring we had chosen the right L shape sofa for our lounge

Resposta da Sofology - Stockton-on-Tees
Staff were understanding and very helpful.

Resposta da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees
Fantastic service by Tony who was extremely polite and very helpful

Resposta da Sofology - Stockton-on-Tees
Very friendly and efficient staff. Loved shopping here.

Resposta da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees
I am very happy with our experience with Sofology and with the delivery men who brought us our lovely sofa/chair. Chloe at the Stockton store was marvellous, so friendly and helpful and knowledgeable. Thank you Chloe.

Resposta da Sofology - Stockton-on-Tees
Ray the sales person he was helpfull, answered our queries. Helped us good old fashioned customer service. He was approachable, wasn't pushy had a great sense of humour and made the transaction very easy. He advised of the finer details which some people tend to omit. There were lots of choices of suites but he guided us to the right suite for us.

Resposta da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees
The customer service from the staff instore was excellent "definitely 5 stars" . I was given lots space and time to decide which sofa I wanted. The quality of the sofa is pure luxury.

Resposta da Sofology - Stockton-on-Tees
After having a poor quality sofa returned to another company we were disheartened looking for another
We looked at various outlets and found nothing we liked particularly until we visited sofology the store was very modern bright and full of beautiful sofas in many colours and styles we found the perfect one ordering was straightforward delivery time was confirmed yes it was a long time away but was made clear from the outset
Delivery was made when expected guys were very helpful and fixed it all together
We had full care instructions and are now enjoying sitting in it 6 months later and still as good as new unlike our previous purchase

Resposta da Sofology - Stockton-on-Tees
The sales lady in the shop was very friendly and helpful when we were looking at several settee options. email documentation arrived as agreed, now just waiting for arrival of corner settee.

Resposta da Sofology - Stockton-on-Tees
My second time buying a sofa from Sofology.
A house move has prompted a new purchase.
Lots of choice. Staff are not pushy at all they leave you to browse.
Lots of payment options.

Resposta da Sofology - Stockton-on-Tees
Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the monroe doesn't come in any matching fabric though but when looked online found could av both in the lifestyle nubuck stone colour so was over the moon. All staff professional yet friendly would definitely recommend to friends and family. Ordering was easy and coukd say when we couldn't av delivered due to decorating, this wasnt a issue at all. Paid a deposit in store and said woukd receive a email when ready to deliver and sort remaining balance. 5* service thank you

Resposta da Sofology - Stockton-on-Tees
Excellent sales experience by the staff. Knowledgeable about the product and suitability of what we were looking for.

Resposta da Sofology - Stockton-on-Tees
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