Sofology - Stockton-on-Tees Avaliações 

1.998
•
O TrustScore é 5 de um total de 5

4,8

Teeside Shopping Park, Sandown Way, TS17 7BT Stockton-on-Tees, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the mon... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Gary was the salesperson at Sofology Teeside Park who supported us in our purchase of our new settee set. He really made the process relaxed and informative. We appreciated that he did not pressure s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ray the sales person he was helpfull, answered our queries. Helped us good old fashioned customer service. He was approachable, wasn't pushy had a great sense of humour and made the transaction ver... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The customer service was outstanding, Gary allowed us time to look before approaching and was friendly and relaxed. No pushing or grand speech, just a helpful manner and very polite. Answered our ques... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para Móveis
  4. Loja de artigos domésticos
  5. Loja de Móveis
  6. Loja de móveis para sala de estar
  7. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Teeside Shopping Park, Sandown Way, TS17 7BT, Stockton-on-Tees, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(1.998)

13.841 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Good all rounder!

Suite of good perceived quality for the price. Salesman was informative without being pushy. Bought from them before so they must tick all of the relevant boxes for us.

6 de abril de 2026
logotipo da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees

Thanks for this fabulous review. We appreciate you sharing it with others!

Avaliado com 5 de um total de 5 estrelas

Great

Great. Thanks

9 de abril de 2026
logotipo da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees

Thank your for sharing your experience Mrs Taber

Avaliado com 5 de um total de 5 estrelas

No hard sell…

Very friendly, helpful, well informed staff - and no ‘hard sell’!

Welcomed the follow up call after purchasing online just to check everything ordered was correct before finalising.

30 de março de 2026
logotipo da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees

Thanks for this fabulous review. We appreciate you sharing it with others!

Avaliado com 5 de um total de 5 estrelas

Lovely friendly staff

Lovely friendly staff that don't harrass you the second you walk through the door! Lovely store experience and bought our sofa with ease and simplicity (our second sofa from Sofology)

29 de março de 2026
logotipo da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees

Thank you for returning to us Michelle!

Avaliado com 5 de um total de 5 estrelas

The sales man was very knowledgeable…

The sales man was very knowledgeable and helpful

28 de março de 2026
logotipo da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Tony from Stockton Sofology was…

Tony from Stockton Sofology was absolutely amazing he was very helpful and knows the products extremely well. Would definitely order a sofa from him again .
First class service
From Niki & Steve Nellis

21 de janeiro de 2026
logotipo da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 1 de um total de 5 estrelas

Don't believe the salesman , FOS

Told 3 - 4 weeks for delivery for in stock sofas and still waiting nearly 8 weeks with no update...... having to do the chasing around......

15 de fevereiro de 2026
logotipo da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees

Hi there, thank you for sharing your review. We're sorry to hear about your experience and would love the opportunity to look into this further for you. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, and our team will be happy to assist.

Avaliado com 5 de um total de 5 estrelas

Went in 2 look around found a chair I…

Went in 2 look around found a chair I liked Jamie was absolutely brilliant explain everything I needed to know sat on it for awhile very comfy gorgeous feel and colour thankyou for all your help lovely lad Jamie

21 de março de 2026
logotipo da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jamie. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Friendly helpful staff no pressure to…

Friendly helpful staff no pressure to buy

20 de março de 2026
logotipo da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

We were given time to look around the…

We were given time to look around the store without feeling pressure to buy. Sales team provided sufficient information to allow us to make decisions in our own time. Sales team were helpful without being too pushy.

20 de março de 2026
logotipo da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

We had a great experience at the…

We had a great experience at the Sofology store in Teesside Park thanks to Ray. He was kind, helpful, and very clear when guiding us through choosing and ordering our sofas. He made the whole process easy and stress-free—excellent service, thanks Ray!

19 de março de 2026
Avaliação não solicitada
logotipo da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees

Hi there, thank you for your review. Another great review for Ray, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

The assistant was very helpful and left…

The assistant was very helpful and left us to discuss our purchase in peace

13 de março de 2026
logotipo da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Good service

We were welcomed into the store, then left alone to browse in our own time. As soon as we needed help a staff member was there promptly to provide us with a quote and take our order.
The store was clean, tidy and well set out.

7 de março de 2026
logotipo da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Very helpful and friendly

Very helpful and friendly. Did not feel pressurised at all. Would recommend.

27 de fevereiro de 2026
logotipo da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees

Thank you for taking the time to leave a 5-star review!😊

Avaliado com 5 de um total de 5 estrelas

Teesside Park Sofology

Chloe was very helpful without being pushy. She helped us pick the sofa that suited us rather than the one that was most expensive with all the gizmos.

25 de fevereiro de 2026
logotipo da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees

Thank you for choosing Sofology we are pleased that Chloe was so helpful during your visit

Avaliado com 5 de um total de 5 estrelas

Great job guys

Very happy with Gary and Ray they were both good and helpful with all the information we needed about our purchase 5stars 👍

24 de fevereiro de 2026
logotipo da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees

Thank you for sharing your experience Jane

Avaliado com 5 de um total de 5 estrelas

I had a lovely shopping experience

I had a lovely shopping experience, I found the perfect recliner sofa, the sales team were very friendly.

24 de fevereiro de 2026
logotipo da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees

Thank you for awarding us 5 stars Fay :-)

Avaliado com 5 de um total de 5 estrelas

Was approached just after we arrived in…

Was approached just after we arrived in the store, friendly welcome by all staff, but not pressured sales, given plenty of time to browse while Staff were available to question if we needed, we actually left the store to check what was available at 2 other stores next door but returned as happy with our first choice. The gentleman then came to speak to us asked if we needed anymore help. We discussed our choice, he made sure we were aware of the delivery charge on top ! Which I had already noticed, we completed the transaction and he made sure we knew it might arrive a week later than the expected 2 depending which depot would deliver, also as we live on a farm he was aware that w live outside the village by I presume checking a map on his pad ? Totally happy with the service from him plus the other 2 sale staff working today

20 de fevereiro de 2026
logotipo da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

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