Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the mon... Ver mais
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Teeside Shopping Park, Sandown Way, TS17 7BT Stockton-on-Tees, GB
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Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the mon... Ver mais
A empresa respondeu
Gary was the salesperson at Sofology Teeside Park who supported us in our purchase of our new settee set. He really made the process relaxed and informative. We appreciated that he did not pressure s... Ver mais
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Ray the sales person he was helpfull, answered our queries. Helped us good old fashioned customer service. He was approachable, wasn't pushy had a great sense of humour and made the transaction ver... Ver mais
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The customer service was outstanding, Gary allowed us time to look before approaching and was friendly and relaxed. No pushing or grand speech, just a helpful manner and very polite. Answered our ques... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Teeside Shopping Park, Sandown Way, TS17 7BT, Stockton-on-Tees, Reino Unido
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Suite of good perceived quality for the price. Salesman was informative without being pushy. Bought from them before so they must tick all of the relevant boxes for us.

Resposta da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees
Very friendly, helpful, well informed staff - and no ‘hard sell’!
Welcomed the follow up call after purchasing online just to check everything ordered was correct before finalising.

Resposta da Sofology - Stockton-on-Tees
Lovely friendly staff that don't harrass you the second you walk through the door! Lovely store experience and bought our sofa with ease and simplicity (our second sofa from Sofology)

Resposta da Sofology - Stockton-on-Tees
The sales man was very knowledgeable and helpful

Resposta da Sofology - Stockton-on-Tees
Tony from Stockton Sofology was absolutely amazing he was very helpful and knows the products extremely well. Would definitely order a sofa from him again .
First class service
From Niki & Steve Nellis

Resposta da Sofology - Stockton-on-Tees
Told 3 - 4 weeks for delivery for in stock sofas and still waiting nearly 8 weeks with no update...... having to do the chasing around......

Resposta da Sofology - Stockton-on-Tees
Went in 2 look around found a chair I liked Jamie was absolutely brilliant explain everything I needed to know sat on it for awhile very comfy gorgeous feel and colour thankyou for all your help lovely lad Jamie

Resposta da Sofology - Stockton-on-Tees

Resposta da Sofology - Stockton-on-Tees
We were given time to look around the store without feeling pressure to buy. Sales team provided sufficient information to allow us to make decisions in our own time. Sales team were helpful without being too pushy.

Resposta da Sofology - Stockton-on-Tees
We had a great experience at the Sofology store in Teesside Park thanks to Ray. He was kind, helpful, and very clear when guiding us through choosing and ordering our sofas. He made the whole process easy and stress-free—excellent service, thanks Ray!

Resposta da Sofology - Stockton-on-Tees
The assistant was very helpful and left us to discuss our purchase in peace

Resposta da Sofology - Stockton-on-Tees
We were welcomed into the store, then left alone to browse in our own time. As soon as we needed help a staff member was there promptly to provide us with a quote and take our order.
The store was clean, tidy and well set out.

Resposta da Sofology - Stockton-on-Tees
Ray made the whole experience stress free and easy- and not pushy like other stores can be!!

Resposta da Sofology - Stockton-on-Tees
Very helpful and friendly. Did not feel pressurised at all. Would recommend.

Resposta da Sofology - Stockton-on-Tees
Chloe was very helpful without being pushy. She helped us pick the sofa that suited us rather than the one that was most expensive with all the gizmos.

Resposta da Sofology - Stockton-on-Tees
Very happy with Gary and Ray they were both good and helpful with all the information we needed about our purchase 5stars 👍

Resposta da Sofology - Stockton-on-Tees
I had a lovely shopping experience, I found the perfect recliner sofa, the sales team were very friendly.

Resposta da Sofology - Stockton-on-Tees
Was approached just after we arrived in the store, friendly welcome by all staff, but not pressured sales, given plenty of time to browse while Staff were available to question if we needed, we actually left the store to check what was available at 2 other stores next door but returned as happy with our first choice. The gentleman then came to speak to us asked if we needed anymore help. We discussed our choice, he made sure we were aware of the delivery charge on top ! Which I had already noticed, we completed the transaction and he made sure we knew it might arrive a week later than the expected 2 depending which depot would deliver, also as we live on a farm he was aware that w live outside the village by I presume checking a map on his pad ? Totally happy with the service from him plus the other 2 sale staff working today

Resposta da Sofology - Stockton-on-Tees
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