Solargain Avaliações 1.594

From sales, installation and after sales service, the team was helpful during the whole process.

Our system is working excellent. Thank you.

I felt everyone gave honest answers to any requires that I put forward and I am happy with the results that are coming from the running of the solar system and the savings in our electricity bill.

Product is good.
Service needs to be better.
An with a mobile app that works would be good.

Great company to deal with from initial call to quote right up until installation which was performed with expertise and professionalism. Would recommend this company to anyone

Solargain kept helpful contact as well as responding to my questions.
My tenants reported that the installers were polite and efficient.

Great service, very professional, prompt and very efficient

So far the system you installed is living up to expectations and the fault detected in the hot water timer was fixed efficiently and in a timely manner.
Your installers and representatives were courteous, polite and helpful

Professional team for installation, good communication.

The service we received at solar gain was fantastic from the time of enquiry
to the finished installation. The whole process was explained so we could understand the process , options given as to price and size of system . An overall easy and satisfactory process.
Our system has been operating now for three months .The solar output has been fantastic, selling on up to sometimes 40 kw on a good ,clear day,better than expected from a 6 kw 20 panel system.
The service from Matt and Jeremy, the installation, price, advice, quality have all been 10/10. Go no where else if you want a great no hassle system.
Solar gain best in the game should be their motto.
Geoff & Wendy Eagle Point

We found solargain very knowledgeable and professional, the installers turned up on time and got the job done, We would highly recommend solargain for any of your energy needs.

I have used Solargain in the past and again this time to upgrade my solar PV. I have always found them to be professional and efficient. My latest upgrade went extremely smooth and the technicians worked tirelessly all day to perform the work. I would have no hesitation in recommending Solargain for PV or hot water installations.

Friendly and helpful sales staff.
Office staff were helpful and curteous.
Installation team were professional and on point.
Questions/concerns were all addressed timely and well.
Am more than happy with the end result with the system delivering well above expectation.

My only major gripe was booking the installation itself.
I found this process incredibly frustrating; forced to reschedule on 3 occasions, further compounded by delays in communications given time differences between east/west coast.

Bar the above, was a great experience.

Thank you Solargain!

We purchased Solargain panels via Ikea. The whole process was very easy. Solargain were prompt and efficient with their installation. Work was done neatly and carefully and the system is working well

The whole experience was excellent from the first phone call to the final installation .

I had Solargain install a rooftop solar system in Oct '20 as a referral from Ikea.

The Solargain consultant listened to my needs and designed a system that will pay for itself in just over 3 years. Their proposal was clear, and they were happy to make changes to suit my preferences, including location on my roof for aesthetic reasons.

The installation was done by a subcontractor who arrived on time (after a few changes of appointment that actually were earlier than the original installation date) and apart from a bit of expected noise and a very short power outage, they stayed completely out of my way despite me working at home.

There was a small an issue with the installation done by the contractor that caused the expected generation to be a bit lower than expected / estimated in the proposal. Solargain were very receptive to my query and sent one of their direct employees out to fix the problem. Although it's best when there are no problems, it's how an organisation responds to them that shows their value.

I've since had some queries about the web interface and data, and they have answered in full without making me feel as if I'd asked stupid questions (which they probably were).

Overall very happy so far.

A+ Platinum Providers. The Level of Service, quality of Install, Array of products , Documentation, and Workflow are a high standard. The communications are excellent. Highly recommended. 👍

The whole team throughout the process from start to finish has been very helpful. I recommended a friend to Solargain and he has had his system installed, I am just waiting on the friend referral reward to come ;)

Solargain answered all my questions, were very prompt and professional. The installation was well done. I have no hesitation in recommending them to prospective people considering solar system.

Great system now just have to wait for power bills to see how well it’s performing.