I was introduced to your Solenco CF8500 in 2021 after 3 weeks in hospital with COVID. It is a sturdy product. I'm waiting for the filters to arrive August to replace mine. I live in Newcastle KZN... Ver mais
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Veja o que dizem as avaliações
Prompt friendly response to request for help with problem on the Solenco bought week earlier(11 June 2026) Couriers collected the Solenco same day. Repairs carried out and Solenco returned by couriers... Ver mais
Ordered the incorrect filters and the sales agent picked it up and confirmed telephonically if the order is indeed correct. Solenco were very helpfull to resolve the issue. Also bought the automat... Ver mais
The people at the company responded quickly to my questions, gave me good advice and was helpful in choosing the right product. The product already arrived and seems of high quality. Currently I have... Ver mais
Detalhes da empresa
Escrito pela empresa
Solenco is a leading provider of award-winning home air treatment solutions, dedicated to enhancing indoor air quality and promoting healthier living environments. Our extensive product range includes top-quality dehumidifiers, air purifiers, evaporative coolers, robot vacuum cleaners, and fans, all designed to meet the diverse needs of our customers in the UK and South Africa. At Solenco, we are committed to sustainability and energy efficiency. Our products are designed to be eco-friendly and cost-effective, providing value to our customers while minimizing environmental impact. We also offer free shipping throughout South Africa and have over 20 years of experience in the industry, ensuring reliable after-sales support. Experience the benefits of improved air quality and home comfort with Solenco's innovative solutions. Visit our website to explore our full range of products and find the perfect fit for your needs.
Informações de contato
África do Sul
- solencostore.com
4,8
Excelente
636 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick and efficient service
Quick and efficient service, easy on-line system, fast delivery.
Very happy with the product.
12 de janeiro de 2026
The product is really effective and was…
The product is really effective and was delvered the very next day! Exceptional customer service.
2 de dezembro de 2025
Have not received my order placed and…
Have not received my order placed and paid for over a week ago!
12 de janeiro de 2026
Fantasic product
Fantasic product, works like a charm.
Dropped the rooms humidity from 70% down to 53% in a few hours.
Wish I had bought this earlier.
9 de janeiro de 2026
Professional and fast.
I needed a remote for an older model of a Meaco fan. Not only did Solenco have it in stock, they delivered it at my door within 24hrs. Great service.
7 de janeiro de 2026
I received the filter on time
I received the filter on time, but when I fitted it, the light still showed yellow. I called Solenco and the consultant told me the sensor probably needed to be replaced, but I should first try blowing onto the sensor with the hairdryer, which I did (cool function). But it still showed yellow afterwards. I already had the machine serviced by you once before because of a faulty sensor, and now have to do it again!. It's a very costly air purifying system, with the regular change of air filter, and faulty sensors. If I would have been told that at @Home, where I purchased it, I wouldn't have bought it.
7 de janeiro de 2026
Resposta da Solenco
Hi Maike,
Thank you for taking the time to share your experience, and we’re sorry for the frustration this has caused.
We’re glad the replacement filter reached you on time, but we understand how disappointing it is when the indicator does not reset as expected, especially given that you’ve previously had the unit serviced for a sensor-related issue. That’s certainly not the ownership experience we aim to provide, particularly for a premium air purification system.
The filter indicator is linked to a usage and air-quality sensor, and in rare cases the sensor can become faulty, which may cause the light to remain yellow even after a new filter is fitted. While troubleshooting steps like cleaning the sensor can sometimes help, it’s clear in your case that this has not resolved the issue.
We’d really like the opportunity to put this right for you properly. Please could you email us at info@solenco.co.za with your details, referencing this review, so we can arrange a full assessment and resolve the sensor issue as quickly as possible.
Thank you again for your feedback, it helps us improve both our products and the support we provide.
Kind regards,
The Solenco Team
Good advice and quick delivery
6 de janeiro de 2026
Meaco fan
Website is good service was excellent and it's sb effective and silent fan
6 de janeiro de 2026
The goods arrived at the allotted time
The goods arrived at the allotted time, purchase was simple. The purifier is efficient and the humidifier silent and leaves no water lying around it.
5 de janeiro de 2026
MeacoFan 260C cordless TOPS !!
Purchased this second MeacoFan 260C because the first one was performing well - good battery life, very portable.
Delivery within two hours of placing order !! Very impressed.
5 de janeiro de 2026
Excellence
Excellent products.
Excellent customer service.
Excellent, speedy delivery.
What's not to love!
5 de janeiro de 2026
The order process was easy and product…
The order process was easy and product was delivered within a reasonable time
5 de janeiro de 2026
Outstanding service delivery
It was fast efficient and effective service delivery
19 de dezembro de 2025
Good communication quick delivery
17 de dezembro de 2025
Excellent service and product
Order was processed quickly and smoothly. Regular updates were provided. Excellent product, was on special too 👍 First class experience, thank you!
22 de dezembro de 2025
Very promt hassel free delivery.
9 de dezembro de 2025
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