Solutions Plumbing & Heating Avaliações 

66
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Honest interaction with Solutions Plumbing to discuss requirements, timing of works, and estimate of cost. Quote was competitive. The installation was done professionally, within the quoted time, and... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very pleased with the service. Tom explained the different boiler options clearly and was helpful throughout the process. The installation was completed as arranged, and the engineers were professiona... Ver mais

Avaliado com 5 de um total de 5 estrelas

Like others, I've had many plumbers and trades work on our house. Honestly, never ever had such caring, professional, kind, efficient, knowledgable and fairly priced plumbing team - ever. This compa... Ver mais

Avaliado com 5 de um total de 5 estrelas

Going via an independent tradesman does not offer you any better price (at all), any guarantee on the job quality, any hassle free paper work, no extras apart from boiler installation, and no piece of... Ver mais

Detalhes da empresa

  1. Fornecedor de Caldeiras
  2. também em
  3. Empresa de Aquecedores
  4. Serviço de aquecimento

Escrito pela empresa

No problems, only solutions. With over 20 years of experience, we specialize in high-quality boiler installations, servicing, and underfloor heating solutions. Accredited with leading brands like Vaillant and Worcester Bosch, we focus on delivering reliable and efficient services tailored to meet our customers' needs. Our goal is to develop lasting working relationships, offering peace of mind with long-term support and warranties. Whether you need a new boiler, routine servicing, or expert advice, we’re here to help.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

66 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(66)

25 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

A pleasure to work with

The firm is very reponsive and reliable. Prices were very good too! Engineers were extremely friendly and very competent, always willing to explain their actions and pass on knowledge.

All in all, a pleasure to work with. Highly recommended.

18 de abril de 2025
Avaliado com 5 de um total de 5 estrelas

My boiler stopped

My boiler stopped. They turned up on the same day and quoted. I accepted the quote and they turned up the following day and completed the job with minimal fuss

6 de março de 2025
Avaliado com 5 de um total de 5 estrelas

Solutions Plumbing and Heating were great!

Solutions Plumbing and Heating were great. As we were first time buyers they were really patient with us. Tom actually attended the property prior to agreeing to anything to provide us with a fixed price and explain all of our options in full which was really reassuring. They also matched a quote we had found elsewhere which was great. On the day of installment they answered any questions we had and ensured that it was installed exactly how we wanted it. I would definitely recommend.

4 de março de 2025
Avaliado com 5 de um total de 5 estrelas

Great

I feel I was given good advice as to the best boiler solution for my needs. The gas engineer was great, listened to any problems and made adaptations . He was very polite, hard working and ensured no mess was left. No complaints at all

23 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

Solutions plumbing & heating has done a good job for me

Solutions plumbing & heating is a trust worthy company. When my old boiler broke down and needed to be replaced, I called them in for the work. They have done exactly what has been agreed with quality and efficiency. I am very impressed with their professional approach. Tom explained everything clearly and it made very good sense. The price for the work was competitive on a like to like basis. After the job done, there was some water pressure dropping issue, they followed it up and had it sorted. Overall, I am very satisfied with their work and would recommend them to my family or friends.

A happy customer
Jeremy Wu

30 de janeiro de 2025
Avaliado com 5 de um total de 5 estrelas

Highly recommended

Installed a new boiler next day, did a great job, efficient, courteous and at a fair price. So much better than many other firms out there. Would use again. Overall highly recommended..

6 de fevereiro de 2025
Avaliado com 1 de um total de 5 estrelas

Steer very clear of this company

Steer very clear of this company. They take no responsibility for their work nor their failings. I am taking legal action against them and have reported them to trading standards. Worst case, I believe they were also fraudulent when I changed my mind about upgrading the pipework from my front door to the panement. On moving back in, the water pressure was very low and the first comment was that they had told me to upgrade the pipework. As it turned out, they had (I believe deliberately) left the stop valve only half open and had recommended that there was no access to the stop valve required internallly because the water could be turned off on the street. As a result I had to have the newly laid floor dug up to show what they had done and open the stop valve. They also failed to connect one of the downstairs radiators at all and seem to be attempting to say all of this was someone elses fault

1 de julho de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I would not recommend

The owner is friendly and polite. I would say he is a professional salesman. However, the engineers are very careless when they install a new boiler for us. They broke our main door and damaged our wall, leaving the wall with a big hole on it. After messaging them several times, they finally did something to fix the hole, but by using grey paint on a white wall. They also stop following up on outstanding issues after you made the payment.
At the end, they did deduct 0.2% from the payment to compensate us for the damage on the wall. But there are outstanding issues they did not follow up.
1. The strong gas smell in the boiler room
2. The grey paint on white wall to cover the hole
3. A broken door hinge
4. They didn’t return us the parking pass

They also charged us for 2 full days of work, where the engineers only came for 2 half days( from 9am to before 1pm)

9 de outubro de 2024
Avaliação não solicitada
logotipo da Solutions Plumbing & Heating

Resposta da Solutions Plumbing & Heating

Thank you for your feedback. We’re pleased that we were able to resolve your concerns and agree on a fair outcome, including a deduction from the final cost.

We would like to clarify that at Solutions Plumbing & Heating, we do not employ salesmen—every member of our team is a fully qualified and registered Gas Safe engineer, dedicated to delivering high-quality workmanship and expert advice.

Regarding the time spent on-site, our pricing reflects not only the physical installation but also the time invested in preparation, sourcing materials, travel, and post-installation support. Our aim is to ensure that every job is completed to the highest standard, with attention to detail and customer satisfaction at the forefront.

We appreciate your trust you put in us and are always here should you have any further questions. Thank you for choosing Solutions Plumbing & Heating.

Avaliado com 5 de um total de 5 estrelas

A quick and efficient service from Solutions Plumbing

Solutions Plumbing offered a review and quote with a date for replacing my boiler within a very short period of time. The work was carried out quickly and efficiently by friendly and skilled engineers who responded knowledgeably to all my enquiries.
I was very pleased with the outcome as everything was located exactly where I wanted it with no exposed pipework and the site left clean and tidy.

14 de outubro de 2024
Avaliado com 5 de um total de 5 estrelas

They turned up on the date stated.

They turned up on the date stated.
Put down floor coverings before starting work to protect my carpets & cleaned up each day when finished.
Very nice guys and finished a little earlier than stated.

30 de setembro de 2024

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