someone.health Avaliações 

663
O TrustScore é 2 de um total de 5

2,1

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Psychologist was receieving echoing voice online and told me to slow down.video link.Ridiculous. Then he went to hospital. I was cut off . Next one, spoke over telephone. So here goes with the S... Ver mais

Avaliado com 1 de um total de 5 estrelas

Simply wanted to reschedule my appointment and they say to do so they charge an extra $100. I understand late fee rescheduling within 24hrs, i probably gave 12 hrs notice, but 100 for people... Ver mais

Avaliado com 1 de um total de 5 estrelas

If you value your mental health and sanity do not use this service. They employ 'experts' who ignore Gp referrals, Go on 10 minute verbal tirades at patients and when sending a formal complaint to the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Dealing with mental health can be overwhelming, daunting and expensive. Although there's many reasons to go, there's just as many reasons that stops someone (me). Someone.health made it so much easi... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Psicólogo
  2. Clínica de saúde mental
  3. Psicoterapeuta
  4. Serviço de saúde mental

Escrito pela empresa

Talk to someone.health about your mental health today. We connect you with Medicare bulk-billed video and phone psychologist counselling, Australia wide.


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

663 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,1

Todas as avaliações

(663)

17 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I have tried 4 times to book a follow…

I have tried 4 times to book a follow up appointment on line, it never seems to work, even after I put code in. It seems this site is a scam. Even the email on the home page does is not a valid email.

16 de janeiro de 2023
logotipo da someone.health

Resposta da someone.health

Hello we are sorry about your negative experience on our website. We have recently added a new call line to our websites main page to assist clients with booking. If you need assistance booking we are happy to help you over the phone on 1300-546-821 as well. We appreciate the feedback as it helps us improve and once again we are sorry you had a poor experience with us.

Avaliado com 5 de um total de 5 estrelas

The fact you are so prompt and the wait…

The fact you are so prompt and the wait isn't too long
You can choose the professional you feel you're best matched to.
The overall experience was so positive.

3 de fevereiro de 2023
logotipo da someone.health

Resposta da someone.health

Thanks for your feedback Lisa, we really appreciate it! Glad to hear you've had such a positive experience

Avaliado com 5 de um total de 5 estrelas

Makes dealing with mental health a bit easier

Dealing with mental health can be overwhelming, daunting and expensive. Although there's many reasons to go, there's just as many reasons that stops someone (me). Someone.health made it so much easier to choose a therapist and book an appointment. There wasn't huge wait times and it's much more affordable than other therapists around. I'm only one session in but already my therapist was warm and welcoming but also practical and realistic and above all wants to help me reach my mental health goals.

Big fan of Someone.health - thanks team!

7 de fevereiro de 2023
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Resposta da someone.health

Wonderful to hear you have had a good experience so far Alex - thanks so much for your feedback!

Avaliado com 5 de um total de 5 estrelas

Super convenient

There are Bios for everyone you can work with. This helps you choose someone who sounds like they might be the best fit for you. The times you can schedule appointments are convenient and work to when you are available. Also, they seem to genuinely want to help and there is not judgement. It’s great.

8 de fevereiro de 2023
logotipo da someone.health

Resposta da someone.health

Thanks for your feedback Christina! Happy to hear you had a great experience 🙂

Avaliado com 5 de um total de 5 estrelas

User Friendly and Proffessional

Being able to review and then choose which psychologist suited my needs best was an awesome start. The whole process is very user friendly. I was very happy after my first consult, I felt very comfortable and optimistic about future care plan.

8 de fevereiro de 2023
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Resposta da someone.health

Great to hear Leigh. Happy to hear your experience with us so far is going well.

Avaliado com 5 de um total de 5 estrelas

I live in regional WA and being able to…

I live in regional WA and being able to access these services is very limited. Being able to have phone appointments the easiest way.

18 de janeiro de 2023
logotipo da someone.health

Resposta da someone.health

Happy to hear all went well Damon! Thanks for your feedback

Avaliado com 5 de um total de 5 estrelas

Help and a relief to talk to a professional

It was such a help and a relief to talk to the psychologist, through Someone Health. They were very supportive and friendly. I was given useful tools for my particular issues (ASD and Anxiety). We covered a lot in an hour and I look forward to my next appointment.
The system was easy to use on my phone and we could see and hear each other clearly.

31 de janeiro de 2023
Avaliação não solicitada
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Resposta da someone.health

Thank you very much for your feedback!

Avaliado com 5 de um total de 5 estrelas

I am pleased that I finally found a…

I am pleased that I finally found a professional specialist in psychology that speaks my language and can understand me very well in all my feelings and needs. Also, it is entirely bulk billed which is very convenient as at the moment I cannot afford out-of-pocket expenses outside the budget.

23 de janeiro de 2023
logotipo da someone.health

Resposta da someone.health

Thanks for your feedback Erika - really glad you have found the experience so helpful 🙂

Avaliado com 4 de um total de 5 estrelas

Seeking help when needed

I have found the process and finding a Psychologist to suit my needs easy and I'm glad I've found someone I can relate to and feel at ease with to talk to. I think it's important to feel comfortable and that you have someone who is able to help you through the process of healing from difficult times. Well worth looking into profiles to find the right person.

28 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very thorough, good system, great counsellor

The company is very thorough in its booking process and having all your forms completed and ready for your psychologist. It was easy to make an appointment online, and the bookings team is very responsive and helpful. My counsellor was excellent, relatable and he really listened to me, giving me gentle suggestions and observations - it was like having a chat with an old friend or mentor. The video chat setup was easy to use and the quality of the video call really good. I waited over six months trying to get to see a counsellor. When someone sent me this link, I was booked within two weeks! And my counsellor even worked on a public holiday. I couldn't believe it, I had to double check with the bookings team lol

25 de janeiro de 2023
Avaliado com 4 de um total de 5 estrelas

New patient

Response was very quick for an appointment and I was given a lot of personal help to change my date.
Very relaxing experience with my appointment,

23 de janeiro de 2023
Avaliado com 5 de um total de 5 estrelas

So far so good.

So far so good. It is my first time having an appointment with someone health. My GP referred them to me and the psychologist I talked to was really nice and understanding person. In my opinion, I prefer to talk via call or because you don’t need to travel anymore and there is no waiting time to book an appointment.

19 de janeiro de 2023
Avaliação não solicitada

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