au debut orthese au top ; puis j ai du avoir une couronne sur molaire ; suite à ca l orthese du haut ne se clipsait plus; mon dentiste m afait un nouveau moulage , et ademande un reajustement , j ai... Ver mais
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Veja o que dizem as avaliações
Aangezien de bovenste beugel de onderste naar achter duwt, heb ik meer last van mijn apneu. Kunt u mij uitleggen hoe dit zou moeten werken voor mij? De oude beugel (ander merk) duwde juist mijn ond... Ver mais
A empresa respondeu
My experience with the Somnomed MRA over more than 7 years now has been very good. I am still using the previous model with the "fins", so not the straps. What is however critical is that every mornin... Ver mais
I was informed by my wife that I had sleep apnea. Three independent sleep studies confirmed that I do have chronic, obstructive sleep apnea. I was prescribed an oral appliance and BiPAP machine, which... Ver mais
A empresa respondeu
Detalhes da empresa
- Fabricante de Equipamentos médicos
- Laboratório de Odontologia
- Fornecedor de Equipamentos médicos
- Fabricante de tecnologia medicinal
- Serviço de Prótese
- Clínica especializada
Sobre SomnoMed
Escrito pela empresa
About SomnoMed
At SomnoMed, we are global company that designs, manufactures, and distributes premium oral appliances for the treatment of Obstructive Sleep Apnea (OSA). Our mission is to revolutionize sleep health by providing innovative, high-quality oral appliances to both patients and healthcare professionals worldwide.
Our Innovative Sleep Apnea Solutions
Our flagship product line is a testament to our commitment to clinical excellence and patient comfort. These custom-made oral devices are FDA-approved, clinically-proven, and designed to provide superior comfort and efficacy. They are tailored to each patient's unique needs, ensuring a perfect fit and optimal treatment outcomes.
Global Reach, Local Impact
With a presence in more than 28 countries, we are proud to be a global leader in our field. However, our impact is felt most strongly at the local level, where our products are improving the lives of thousands of sleep apnea sufferers every day. Our global network of sleep professionals ensures that patients receive the highest standard of care, wherever they are.
Committed to Effectiveness without Compromise
At SomnoMed, we believe in the power of science and innovation. We invest heavily in clinical research and development to ensure our products remain at the forefront of sleep apnea treatment. Our commitment to developing devices that are comfortable and effective has been unwavering, and this dedication sets us apart in the sleep health industry.
Join the SomnoMed Journey
We invite you to join us on our journey and provide valuable feedback to us and patients looking for solutions. We hope this provides a independent testament of the difference we make to apnea patients worldwide.
Informações de contato
Level 3, 20 Clarke St, 2065, Sydney, Austrália
- 1800 445 660
- contactaus@somnomed.com
- somnomed.com
3,2
Bom
178 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The appliance does a great job and is…
The appliance does a great job and is sturdy and comfortable. A great alternative to CPAP.
8 de março de 2025
Resposta da SomnoMed
Hi Kenneth,
Thank you for your feedback. We're happy to hear that your device has been both comfortable and effective for you. Wishing you continued restful nights!
All the best,
The SomnoMed Team
Seemed to be less effective over time
Seemed to be less effective over time. And Max adjustment was no longer enough. Not sur if my jaw adjusted or device did as after a year plus use, id seemed like my jaw was no longer being moved forward like it origionally did.
8 de março de 2025
Resposta da SomnoMed
Hi Rick,
Thank you for sharing your experience. We recommend reaching out to your dentist, as they can assess your device and make any necessary adjustments to ensure optimal results.
Sincerely,
The SomnoMed Team
The device itself is great
The device is great. The support from Somnomed on finding a provider in Texas near where we live, has been nearly impossible. I will probably find someone else.
8 de março de 2025
Resposta da SomnoMed
Hi Linda,
Thank you for your feedback. We're happy to hear your oral device has been effective for you.
We connect patients with their nearest qualified sleep dentist based on the city, state, and zip code provided. Due to the specialized nature of their practice, providers may be spread out in certain areas.
While we don’t currently have a provider near you, we are continuously expanding our network. We encourage you to check back by clicking the “Find a Provider” button on our website at a later date, as new providers are added regularly.
If you currently have a trusted dentist, you can ask them to reach out to us to learn more about getting started in dental sleep medicine. We’d be happy to provide more information.
Sincerely,
The SomnoMed Team
Satisfied long term user
I have been using the same appliance for seven years. It has helped me sleep better with less snoring. I am definitely sleeping better and my wife also sleeps better.
8 de março de 2025
Resposta da SomnoMed
Hi David,
Thank you for sharing your experience. We're glad to hear that your device has remained durable and continues to improve sleep for both you and your wife. Wishing you both many more restful nights ahead!
Sincerely,
The SomnoMed Team
Couldn’t wear it it was uncomfortable
8 de março de 2025
Resposta da SomnoMed
Hi David,
Thank you for sharing your experience. We recommend consulting your dentist, as they can assess your device and make any necessary adjustments to enhance your comfort. If you need assistance finding a new provider in your area, please reach out to us directly at support@somnomed.com—we’re happy to help!
Sincerely,
The SomnoMed Team
still no answer from UK office
wrote a review about how bad customer service is in the UK - company came back with an email to use. 3 weeks and 2 emails later still no response.
if you're in the UK good luck!
8 de março de 2025
Avaliação não solicitada
Resposta da SomnoMed
Dear Daniel, Thanks for your Trustpilot review. We understand you are now in communication with our local team in the UK via email. SomnoMed looks forward to resolving your issue to your satisfaction.
Not sure if is the product or me
Not sure if is the product or me. In the beginning when I started using SomnoMed, i stopped snoring. This was around 2 months ago. However, my wife said that I have started snoring again & I can feel that I am as well. I have changed the band 3 times to smaller sizes.
27 de fevereiro de 2025
Avaliação não solicitada
Resposta da SomnoMed
Thank you for sharing your experience. Since you initially saw positive results, it may be worth visiting your dentist for a further adjustment and check-up to ensure your device is fitting and functioning optimally. Additionally, some patients benefit from combination therapies, such as positional therapy alongside their SomnoMed device. Your dentist can help determine the best approach for you. Let us know if we can assist further!
Your SomnoMed ANZ Team
no one has contacted me so i can get a…
no one has contacted me so i can get a new device
11 de fevereiro de 2025
Resposta da SomnoMed
Hi Steven,
Thank you for your feedback. We recommend reaching out to your sleep dentist, as they are the ordering provider and can assist you with getting a new device. If you need help finding a sleep dentist, you can use the Find a Provider tool on our website or feel free to reach out to us directly at support@somnomed.com - we'd be happy to assist you.
Sincerely,
The SomnoMed Team
Been sleeping with the device for 5+…
Been sleeping with the device for 5+ years. Since I started it been working outstanding. To the point that when I forget to wear it I sleep like I have it on!
In the beginning it was rough and I even had a car accident because I doze off while driving the second day using it. But I kept at it and that night slept the best in years!
The only issue is my mouth still gets dry. So the last thing I do before turning off the lights is rise with dry mouth rise. And again in the middle of the night when I do a RestRoom run! ;)
11 de fevereiro de 2025
Resposta da SomnoMed
Hi Demojica,
Thank you for sharing your experience. We're so glad to hear your device has made such a positive impact on your sleep!
Regarding your dry mouth, we recommend consulting your dental sleep specialist about it, as they may offer an effective solution.
Thanks again for your feedback. Wishing you many more restful nights ahead!
Sincerely,
The SomnoMed Team
Somnomed really works!
I had a Somnomed dental device for 5 or 6 years until I lost it on vacation. I loved this device as it worked perfectly for me. I slept well every night and woke up rested in the morning with no headaches. I have been unable to get a new one as the dentist I was seeing for this retired and I have not been able to find another dentist to see for sleep apnea who provides Somnomed devices.I gave this review only 4 stars because I have been unable to get a new device.
10 de fevereiro de 2025
Resposta da SomnoMed
Hi Patricia,
Thank you for sharing your experience. We're happy to hear it made such a positive difference in your sleep and overall well-being.
If you’re looking for a new provider, we’re here to help. You can visit our Find A Provider page on the SomnoMed website to locate a qualified provider in your area, or you can feel free to reach out to us directly at support@somnomed.com and we'd be glad to assist you.
We appreciate your feedback and hope you’re able to get back to restful, headache-free mornings soon!
Sincerely,
The SomnoMed Team
Shredded the inside of my cheeks
11 de fevereiro de 2025
Resposta da SomnoMed
Hi Robert,
Thank you for sharing your feedback. We recommend reaching out to your sleep dentist, as they are the ordering provider and best positioned to assess and adjust your device for comfort. If needed, your dentist can contact us directly for further support.
We appreciate your input and are here to assist through your provider to ensure the best possible outcome. If you’re looking for a new sleep dentist, you can visit our Find A Provider page on the SomnoMed website to locate a qualified provider in your area, or you can feel free to reach out to us directly at support@somnomed.com.
Sincerely,
The SomnoMed Team
Changed My Life
I was fine using my CPAP but I’m young and my doctor didn’t want me using a CPAP machine my whole life. My oral appliance is amazing and I am so grateful I have it. In fact, this is my second SomnoMed. I specifically asked for this kind again and thank goodness insurance covered this kind. Otherwise I would’ve figured something out to get it again because I sleep so well with it. I also have to take meds in the middle of the night so I prefer having two separate pieces to my oral appliance so I can easily drink water. I also love that it is easy to travel with (so much easier than a CPAP).
11 de fevereiro de 2025
Resposta da SomnoMed
Hi Maurah,
Thank you for sharing your experience! We're thrilled to hear how much your SomnoMed oral appliance has improved your sleep and quality of life. We wish you many more restful nights ahead!
Sincerely,
The SomnoMed Team
I have been using the SomnoMed Avant for 4 months.
I have been using the SomnoMed Avant for 4 months and it has been brilliant. I was diagnosed with mild to moderate sleep apnea and snored quite often. My dentist (Best St Dental) recommended the oral device and it was perfect from day one. The support of my dentist was excellent and they made the process very easy.
I love the portability of the device and the positive effect it has had on my sleep. I don’t like sleeping without it.
It fits perfectly and it took very little time to adjust to. Very easy to clean and maintain. My wife is also extremely happy which is fantastic.
Highly recommend!!
17 de fevereiro de 2025
Avaliação não solicitada
Resposta da SomnoMed
Thank you for sharing your experience with the SomnoMed Avant! We're thrilled to hear that it's been a perfect fit for you from day one and has had such a positive impact on your sleep—and your wife's!
It's great to know that your dentist at Best St Dental provided excellent support throughout the process. We’re also glad you’re enjoying the device’s portability and ease of maintenance.
We truly appreciate your recommendation and wish you many more nights of restful sleep!
The ANZ SomnoMed Team
Excellent appliance
Excellent service from my dentist and this company no snoring, very easy and comfortable to use would recommend to everyone
Cheers
Bob
4 de dezembro de 2024
Avaliação não solicitada
Resposta da SomnoMed
Thanks, Bob! We’re so happy to hear that your SomnoMed device has helped eliminate snoring and that you’ve found it comfortable and easy to use. It’s great that your dentist provided excellent service as well!
We really appreciate your recommendation—wishing you many more restful nights!
The ANZ SomnoMed Team
I feel its a great alternative for the…
I feel its a great alternative for the C pap machine its so comfortable, the appliances fit so well. The dentist visit was so well organized, the dental technician was so skilled in the use of the instrument, and the visit was not long at all. A short time later and the appliances arrived and I picked them up and the visit was wonderful.
11 de fevereiro de 2025
Resposta da SomnoMed
Hi Gail,
Thank you for sharing your experience. We're glad to hear your SomnoMed oral appliance has been a comfortable and effective alternative to CPAP for you. It’s great to know the fitting process was smooth and that your visits were efficient and well-organized.
We appreciate your feedback and wish you many more restful nights ahead!
Sincerely,
The SomnoMed Team
TheI have found it difficult to…
I have found it difficult to communicate with your company, for example beging able to talk with a representative to find out about Medicare coverage for replacement devices that fall apart.
I am using my second appliance after being told by my dentist the original unit looked like it was wearing out after about 18 months of usage. I still have the old one which I sometimes use.
11 de fevereiro de 2025
Resposta da SomnoMed
Hi Guy,
We appreciate you sharing your experience. We’re sorry to hear you've had difficulty connecting with us, and we want to make sure you get the support you need. Please reach out to us directly at support@somnomed.com, and our team will assist you promptly.
Sincerely,
The SomnoMed Team
I can not find a provider in Florida to…
I can not find a provider in Florida to get a new set. The provider that was on your list wanted to put crowns on my teeth the fix the bite problem my previous device caused.
All I use it for is a bite guard while I wear my CPAP mask and machine.
11 de fevereiro de 2025
Resposta da SomnoMed
Hi Virginia,
We understand how important it is to find the right sleep dentist for your needs. If you’re looking for another provider, we’d be happy to assist you. Please reach out to us at support@somnomed.com, and our team can help connect you with another qualified provider in your area.
Sincerely,
The SomnoMed Team
This company is totally unresponsive
This company is totally unresponsive. I have sent numerous email messages for assistance and never once did I receive a response. I would never provide a recommendation for SomnoMed to anyone looking for a device to help with sleep apnea.
I only gave one star because I couldn’t give zero stars for this company.
Keith
11 de fevereiro de 2025
Resposta da SomnoMed
Hi Keith,
We appreciate you bringing this to our attention. Providing excellent customer support is very important to us, and we want to make things right. Please reach out to us directly at support@somnomed.com so we can assist you as soon as possible. Your feedback helps us improve, and we’d love the opportunity to resolve this issue for you.
Best,
The SomnoMed Team
Customer service is useless
Customer service is useless. No one answers phones or returns messages. I have 4 times 9/11/24, 12/13/24, 1/3/25, 2/4/25 done the “request a provider” through website filling out ALL information and only received auto reply back no call or follow up.
For having such an amazing product they sure have no interest in keeping customers or getting referrals
11 de fevereiro de 2025
Resposta da SomnoMed
Hi George,
Thank you for your feedback; it's important to us, and we want to ensure you get the assistance you need. Please reach out to us directly at support@somnomed.com, and we’ll make sure your request is handled promptly.
Thank you for your patience, and we truly value your input as we work to improve our processes.
Sincerely,
The SomnoMed Team
I've worn the device for several years…
I've worn the device for several years with great success, and would like to obtain a new one soon. My wife doesn't complain any longer to the point of me not having sleep in another room, as I had in the past.
11 de fevereiro de 2025
Resposta da SomnoMed
Hi Richard,
We’re so glad to hear that your SomnoMed device has made a positive impact on your sleep—and your household! When you’re ready for a new device, we’d be happy to help connect you with a qualified provider in your area if you need assistance. Feel free to reach out to us at support@somnomed.com.
Wishing you many more restful nights!
Sincerely,
The SomnoMed Team
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