au debut orthese au top ; puis j ai du avoir une couronne sur molaire ; suite à ca l orthese du haut ne se clipsait plus; mon dentiste m afait un nouveau moulage , et ademande un reajustement , j ai... Ver mais
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Veja o que dizem as avaliações
Aangezien de bovenste beugel de onderste naar achter duwt, heb ik meer last van mijn apneu. Kunt u mij uitleggen hoe dit zou moeten werken voor mij? De oude beugel (ander merk) duwde juist mijn ond... Ver mais
A empresa respondeu
My experience with the Somnomed MRA over more than 7 years now has been very good. I am still using the previous model with the "fins", so not the straps. What is however critical is that every mornin... Ver mais
I was informed by my wife that I had sleep apnea. Three independent sleep studies confirmed that I do have chronic, obstructive sleep apnea. I was prescribed an oral appliance and BiPAP machine, which... Ver mais
A empresa respondeu
Detalhes da empresa
- Fabricante de Equipamentos médicos
- Laboratório de Odontologia
- Fornecedor de Equipamentos médicos
- Fabricante de tecnologia medicinal
- Serviço de Prótese
- Clínica especializada
Sobre SomnoMed
Escrito pela empresa
About SomnoMed
At SomnoMed, we are global company that designs, manufactures, and distributes premium oral appliances for the treatment of Obstructive Sleep Apnea (OSA). Our mission is to revolutionize sleep health by providing innovative, high-quality oral appliances to both patients and healthcare professionals worldwide.
Our Innovative Sleep Apnea Solutions
Our flagship product line is a testament to our commitment to clinical excellence and patient comfort. These custom-made oral devices are FDA-approved, clinically-proven, and designed to provide superior comfort and efficacy. They are tailored to each patient's unique needs, ensuring a perfect fit and optimal treatment outcomes.
Global Reach, Local Impact
With a presence in more than 28 countries, we are proud to be a global leader in our field. However, our impact is felt most strongly at the local level, where our products are improving the lives of thousands of sleep apnea sufferers every day. Our global network of sleep professionals ensures that patients receive the highest standard of care, wherever they are.
Committed to Effectiveness without Compromise
At SomnoMed, we believe in the power of science and innovation. We invest heavily in clinical research and development to ensure our products remain at the forefront of sleep apnea treatment. Our commitment to developing devices that are comfortable and effective has been unwavering, and this dedication sets us apart in the sleep health industry.
Join the SomnoMed Journey
We invite you to join us on our journey and provide valuable feedback to us and patients looking for solutions. We hope this provides a independent testament of the difference we make to apnea patients worldwide.
Informações de contato
Level 3, 20 Clarke St, 2065, Sydney, Austrália
- 1800 445 660
- contactaus@somnomed.com
- somnomed.com
3,2
Bom
178 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Patient Treatment Coordinator Morgan…
Patient Treatment Coordinator Morgan Mercer was unbelievably helpful and diligent researching and providing the warranty information for my SomnoMed Flex appliance. I had been trying to get this information from my dentist/provider for months with no success. Morgan was professional, patient and impressively diligent. She deserves special recognition!
4 de dezembro de 2024
Avaliação não solicitada
Resposta da SomnoMed
Thank you so much for sharing your wonderful feedback. We're thrilled to hear that our team was able to assist you and that you had such a positive experience.
Since the credit goes to Madison, our Patient Treatment Coordinator, we’ll be sure to share your kind words with her—it will mean so much to know her professionalism and diligence made a difference for you.
We’re committed to providing exceptional support, and your experience highlights exactly what we aim to achieve. If there’s anything more we can do for you, please don’t hesitate to reach out to support@somnomed.com.
Sincerely,
The SomnoMed Team
I was using somodent old version last 7…
I was using somodent old version last 7 years and 4 months before my old one is broken and my dentist offered me the new version and I used it one month and I couldn’t adjust with the new version so dentist changed to old one with out any additional cost and iam still using it’s a perfect ultranative solution for cpap machines
27 de novembro de 2024
Avaliação não solicitada
Resposta da SomnoMed
Thank you for sharing your experience! We're delighted to hear that your SomnoDent device has been a reliable solution for you over the years. It's wonderful that your dentist was able to accommodate your needs and provide the version you were most comfortable with. At SomnoMed, our priority is ensuring our devices offer effective and comfortable alternatives for CPAP therapy. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Sweet dreams! Your ANZ SomnoMed Team
I contacted customer support because I…
I contacted customer support because I had a problem with an online order. They quickly resolved my issue
18 de novembro de 2024
Avaliação não solicitada
Resposta da SomnoMed
Thank you for your kind words! We're thrilled to hear that our customer support team was able to assist you quickly and resolve your issue. Providing excellent service is very important to us, and we're always here to help. If you need anything else, don't hesitate to reach out. Thanks for choosing SomnoMed! Your ANZ SomnoMed Team
My snoring has gone from 'freight…
My snoring has gone from 'freight train' to barely audible (apparently). Plate is comfortable and I feel like I sleep better generally, and wake up feeling more refreshed. I battled with CPAP machine (2 types) for 10 years - SO much better than CPAP!
11 de novembro de 2024
Avaliação não solicitada
Resposta da SomnoMed
Thank you so much for sharing your experience! We're thrilled to hear that you've found relief from snoring and are waking up feeling refreshed with your new SomnoMed oral appliance. It's wonderful to know that it's been a comfortable and effective solution after your challenges with CPAP. Your feedback means a lot to us, and we’re here to support you as you continue enjoying better sleep. Thank you again for trusting us with your sleep care! Your ANZ SomnoMed Team
....see Updates from initial experience!!
2nd update4/17/25
I initally had a very bad experience w/SomnoMed and wrote a detailed review on that experience.(see below)It was eventually resolved a few months ago due to a lot of effort on my part. I am satisfied with the outcome and am increasing my initial review from 1 star to 4 stars.
Update: finally, with persistance on my part, was able to connect w/someone and am working on a resolution. We'll see....
Original message posted 11/5/24
I have tried to get help from this company for several months. Impossible to reach by phone, even though they boast having a "patient portal". Although I have spoken to a few people along the way, I've gotten no help in resolving my issues. Strangely, I was sent an email on Oct 29th from someone in the "support team" stating that if I needed help to call. Well, I did, and left a message that, once again, went unanswered. One week later, Nov 5th, I received another email from "support" stating "you will now be opted out of your patient journey". What??...you mean "patient nightmare?". They ignored my attempts to reach them and now are dismissing me? Horrible, horrible customer service.
PS...Apparently I'm not the only one.Just scrolled through the reviews and started to see a pattern in this company's lack of response to customer's concerns. This is not good.
3 de novembro de 2024
Avaliação não solicitada
Resposta da SomnoMed
Hi Chris,
Thank you for your feedback, and we’re sorry to hear about your experience. We strive to make our support team as accessible as possible and want to ensure all your needs are fully met. Please reach out directly by email to support@somnomed.com or by phone to 888-731-1130, and we’ll prioritize addressing any outstanding concerns.
Sincerely,
The SomnoMed Team
Snurkbeugel helpt niet.
Ik snurk al mijn hele leven maar het werd steeds erger. Heb geen apneu dus moest alles zelf betalen ruim 1300 euro. Een rib uit mijn lijf. Heb hem nu een jaar en het staat op de uiterste stand en ik snurk nog net zo. Hij is aangepast, wat ook weer extra geld kostte en het doet niks helaas. Baal dat ik er geen garantie op heb. (Ben een vrouw van 59 jaar)
29 de outubro de 2024
Avaliação não solicitada
This is a great device
This is a great device. Your response to me on Oct 9th about my device having dark spots is likely corrosion or oxidation so I am wondering is this harmful to wear until I get a new one? Also my dentist can not file under medical insurance to make a claim for it so that’s an issue.
18 de outubro de 2024
Avaliação não solicitada
Resposta da SomnoMed
Hi Jennifer,
Thank you for reaching out on Trustpilot! We’d be happy to address your specific questions in more detail. Please feel free to contact us directly at support@somnomed.com so we can assist you further.
Sincerely,
The SomnoMed Team
Needed adjustment but working well now.
18 de outubro de 2024
Avaliação não solicitada
Resposta da SomnoMed
Thank you for sharing your experience! We're glad to hear that your SomnoDent device is working well after adjustments. It's not uncommon for some users to need a bit of fine-tuning to get the perfect fit, and we're happy that you're now seeing the benefits.
If you ever need further support or have any questions, feel free to reach out. We're always here to help ensure your comfort and satisfaction! Your ANZ SomnoMed Team
Disappointing outcome
Was recommended I try this product for my snoring by an Ent surgeon which I was happy to do. Even after following all the instructions it didn't do anything for my snoring! Alot of money for doing nothing.
4 de março de 2024
Resposta da SomnoMed
Thank you for taking the time to share your feedback. We're sorry to hear that you didn’t experience the results you were hoping for with your SomnoDent device. While most patients benefit from oral appliances, individual results can vary depending on the underlying cause of snoring or sleep apnea.
We encourage you to reach out to your ENT and dentist to review the fit of your device. Often, adjustments can make a significant difference in the effectiveness of the treatment. Your comfort and satisfaction are important to us, and we want to ensure you're getting the best possible outcome. Your ANZ SomnoMed Team
Ease if use wins for me.
So much easier to use than the cpap machine.
I feel better in the mornings without headaches.
Still tire easily and get sleepy when sitting.
I will know if the device is working well after a second sleep study next year.
23 de agosto de 2024
Resposta da SomnoMed
Thank you for sharing your experience! We’re thrilled to hear that you’re finding the device easier to use than a CPAP machine and that you’re waking up feeling better without headaches.
Feeling tired or sleepy when sitting could be related to various factors, and your upcoming sleep study should provide more insights into how well the device is working for you. In the meantime, if you have any concerns or questions, please don't hesitate to reach out to our team. We're here to support you on your journey to better sleep!
Wishing you continued improvement, Your ANZ SomnoMed Team
Happy With My Device
I have been using the device for several months now and I am happy with the results. My snoring has reduced significantly and I am getting better quality sleep. I used Snore Lab to monitor my sleep each night and adjusted the bands until I reached a level that was comfortable and still delivered good results. It does take some time to get used to the device, and it is never entirely comfortable, however I have found it to be much better than CPAP.
26 de setembro de 2024
Avaliação não solicitada
Resposta da SomnoMed
Thank you for sharing your experience with us! We're thrilled to hear that your snoring has significantly reduced and that you're enjoying better quality sleep with the device. It’s great to know that tools like Snore Lab helped you fine-tune your adjustments for optimal results. While getting used to any new device can take time, we’re glad to hear it’s been more comfortable for you than CPAP. If you ever need further support or adjustments, please don't hesitate to reach out. Wishing you continued restful nights ahead! Your ANZ SomnoMed Team
I developed mild sleep apnea following…
I developed mild sleep apnea following my tonsils and adenoid removal while in my 50’s. Immediately I would be woken with loud snores before I could fall asleep, This never abated, I wasnt offered treatment at the time, however some 10 years later, following another sleep study, I have been offered treatment of a mandibular splint. I chose the Avanti which is the newest version of mandibular splint.
This product works, it seems such a simple solution for what could be a grave problem.
it has reduced my mild sleep apnea to no sleep apnea.
It has also reduced my snoring.
It is comfortable to wear. My deep sleep has increased which is really good and I find my sleep is more restful.
I feel very happy that I have not had to resort to a cpap machine, which, I doubt I would have been able to tolerate.
25 de setembro de 2024
Avaliação não solicitada
Resposta da SomnoMed
Thank you so much for sharing your detailed experience with the SomnoMed Avant! We're delighted to hear that the device has been effective in addressing your mild sleep apnea and snoring. It’s incredible to know that it has helped improve your sleep quality and overall restfulness without needing CPAP. Our goal is to provide a comfortable and effective solution for conditions like yours, and it's great to hear the Avant has made such a positive impact. If you ever need any further support, don’t hesitate to reach out. Wishing you continued restful nights! Your ANZ SomnoMed Team
my sleep apnoea has been substantially…
my sleep apnoea has been substantially reduced
15 de fevereiro de 2024
Resposta da SomnoMed
Thank you so much for sharing your experience! We're thrilled to hear that your sleep apnea has been substantially reduced. Improving sleep quality and overall health is our top priority, and it's wonderful to know our treatment is making a difference. Your ANZ SomnoMed Team
Start to finish
From start to finish everything was explained and included in the one price. Eg appointments and product.
2 de setembro de 2024
Resposta da SomnoMed
Thank you for your feedback! We’re delighted to hear that you had a seamless experience from start to finish and that everything was clearly explained. Our goal is to provide transparency and comprehensive support at every step. If you have any further questions or need assistance, feel free to reach out. We’re here to help!
Your ANZ SomnoMed Team
Sleep quality has reduced.
Sleep quality has reduced.
Device is cumbersome and unable to close mouth during sleep leading to continually waking up with a dry mouth and sore throat
20 de setembro de 2024
Resposta da SomnoMed
Thank you for sharing your experience. We’re sorry to hear that your sleep quality has decreased and that the device feels cumbersome. It’s important that you’re comfortable while using it. We recommend discussing your concerns with your dentist, as they may be able to make adjustments to help you find a better fit and reduce discomfort. If you need any further assistance or have questions, please don’t hesitate to reach out. Your comfort is our priority!
Your ANZ SomnoMed Team
Satisfied customer Great device and good followup
Great device and good followup
20 de setembro de 2024
Resposta da SomnoMed
Thank you for your feedback! We’re so glad to hear that you’re satisfied with the device and our follow-up. Your support means a lot to us! If you have any questions or need assistance in the future, feel free to reach out. Your ANZ SomnoMed Team
Great device , great innovation
Great device , takes a little time to adjust to. Much prefer over hire trial of a cpap machine. I’m preserving and will soon do sleep test for accurate results!
20 de setembro de 2024
Resposta da SomnoMed
Thank you for your wonderful feedback! We’re thrilled to hear that you’re finding the device to be a great innovation and that you prefer it over the CPAP machine. It’s perfectly normal to take some time to adjust, and we commend your perseverance. We look forward to hearing about your results from the upcoming sleep test! If you have any questions or need support along the way, please don’t hesitate to reach out.
Your ANZ SomnoMed Team
Resposta da SomnoMed
Thank you for sharing your experience. We’re sorry to hear that you find the device uncomfortable and intrusive. Adjusting to a new mouthguard can take time, and it’s important to us that you feel comfortable. We recommend discussing your concerns with your dentist, as they may be able to make adjustments to improve the fit and comfort. If there’s anything else we can do to assist you, please let us know. Your satisfaction is our priority! Your ANZ SomnoMed Team
Does what they say it does
Produced a custom made device that fitted first time.
11 de setembro de 2024
Resposta da SomnoMed
Thank you for your feedback! We’re delighted to hear that your custom-made device fit perfectly from the start and that it’s doing exactly what we promised. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Your ANZ SomnoMed Team
the mouthguard is comfortable and easy to wear…
the mouthguard is comfortable and easy to wear. i would need to do another sleep study to determine effectiveness
17 de julho de 2024
Resposta da SomnoMed
Thank you for your feedback! We’re glad to hear that you find the mouthguard comfortable and easy to wear. It’s definitely a good idea to undergo another sleep study to assess its effectiveness fully. Your health and comfort are important to us, and we’re here to support you in any way you need. If you have any questions or need assistance, please feel free to reach out! Your ANZ SomnoMed Team
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