Great experience. I get monthly massages and love not leaving my house. Very trustworthy masseuses and also decently priced considering they are coming to you.
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Veja o que dizem as avaliações
We thought Lisa was very kind and friendly and she did an amazing job. Many of us had chair massages in the past, but we did not remember feeling so relaxed and well treated in the past from a chair... Ver mais
My experience with Soothe has been very positive. I’ve met many gifted masseurs over the years who have helped my overall health and well-being significantly. I’m comfortable having the therapists in... Ver mais
Horrible. Massage therapist was over an hour late for the appointment. Was unapologetic and defensive. Her clothes and equipment were noticeably very dirty. Her sheets were Micky Mouse children’s bedd... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Soothe is Wellness, Delivered! ➠ Book spa-quality professional massage and wellness treatments to your home, hotel, office, or event effortlessly! Therapists bring all the equipment, fresh linens, lotions oils, and even relaxing music. Choose from several massage modalities, including: - Deep tissue - Swedish - Sports - Reflexology - Prenatal - Couples. Soothe allows customers to book a customized massage experience to meet their wellness and relaxation needs. All massage modalities can also be performed as a couples massage. Soothe massages are available in the US seven days a week, between 8 AM and 10PM!
Informações de contato
Estados Unidos
- 1-866-276-6843
- support@soothe.com
- soothe.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 11% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Overwhelming cigarette smell
The technician smelled of heavy cigarette smoke, which negatively impacted the massage experience.
The technician only performed for 30 minutes even though I purchased a 60 minute session.
The skill of the technician was if she was still an intern practicing to learn rather than an 5 year professional as her profile stated.
Unfortunately I tipped in advance of the service.
The massage sessions are great
The massage sessions are great. Corresponding with Soothe was an issue though. I sent an email & never received a response.
Self care in Houston
My self and Sandra were both first time clients. Our experience was amazing, this was my very first massage. I have to say I couldn’t be more pleased with my experience.
Therapists were on time
Therapists were on time, friendly, and used my feedback to make the massage very relaxing and reinvigorating.
I have not had the best luck with…
I have not had the best luck with therapists. This last appointment was a couples massage Vanessa was amazing my husband had a great massage. My therapist was geared more towards deep tissue even though I had requested Swedish. My massage was very painful and not relaxing. Prior to that the last couples massage I had the sheets smelled like rancid oil and the table was so narrow my body barely fit (I am 5’4” 125lbs) prior to that I had a woman that talked the entire massage. I have sense blocked all of these therapists. But for the price you pay I would say the quality has really declined over the years. I have used Soothe for 10+ years. I have been very disappointed with the quality of therapists, their equipment and overall presentation.
Trying to cancel my account and I can't…
Trying to cancel my account and I can't "pause" membership long enough to use my earned points.
Person didn’t show up and I think that…
Person didn’t show up and I think that if that happens there should be some type of compensation to the customer. I planned my day around it and if I didn’t show up I would lose my money.
Massage Therapists are Late and Cancel Same Day
The app is difficult to navigate if you want to try a new provider. Also, the massage therapists are routinely late or cancel on the same day after confirming.
Tiffany is the BEST!
My massage therapist, Tiffany, is the BEST! She gives the best massages and I always feel loose and relaxed after my session. I would highly recommend her to anyone!
Relaxing experience in my hotel room
Relaxing experience in my hotel room. Massage therapist was very experienced and very professional.
Great experience
Great experience, easy to book, treatment was great and very professional
They were both great
They were both great, asked if any areas to focus on & worked on them.
My therapist was great!
"Best Massage Ever!"
The massage recipient said, "It was the best massage I've ever had!" He reported that the masseuse was very kind & professional. She checked in on him throughout the service to ensure that he was comfortable. He asked us to schedule another appointment right away.
There is never anyone available
There is never anyone available to book. I have a $150 gift card I was never able to use for over a year of trying. Horrible service, I dont understand why they dont let providers post their availability instead of having you choose an arbitrary time no one is available. I guess ill be trashing this gift card and moving on.
Tried to schedule
Tried to schedule, didn't work. Tried deleting my account. Didn't work, there's no option to do it unless you download the app. Red flags.
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