Soothe® In Home & Office massage Avaliações 

658
•
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great experience. I get monthly massages and love not leaving my house. Very trustworthy masseuses and also decently priced considering they are coming to you.

Avaliado com 5 de um total de 5 estrelas

We thought Lisa was very kind and friendly and she did an amazing job. Many of us had chair massages in the past, but we did not remember feeling so relaxed and well treated in the past from a chair... Ver mais

Avaliado com 5 de um total de 5 estrelas

My experience with Soothe has been very positive. I’ve met many gifted masseurs over the years who have helped my overall health and well-being significantly. I’m comfortable having the therapists in... Ver mais

Avaliado com 1 de um total de 5 estrelas

Horrible. Massage therapist was over an hour late for the appointment. Was unapologetic and defensive. Her clothes and equipment were noticeably very dirty. Her sheets were Micky Mouse children’s bedd... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Massoterapeuta
  2. também em
  3. Programa de bem-estar
  4. Spa de massagens

Escrito pela empresa

Soothe is Wellness, Delivered! ➠ Book spa-quality professional massage and wellness treatments to your home, hotel, office, or event effortlessly! Therapists bring all the equipment, fresh linens, lotions oils, and even relaxing music. Choose from several massage modalities, including: - Deep tissue - Swedish - Sports - Reflexology - Prenatal - Couples. Soothe allows customers to book a customized massage experience to meet their wellness and relaxation needs. All massage modalities can also be performed as a couples massage. Soothe massages are available in the US seven days a week, between 8 AM and 10PM!


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

658 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 11% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(658)

141 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Love my massages!

I have had consistently wonderful experiences with Soothe. Every massage therapist I’ve had is kind and highly skilled. My entire experience has been very professional with Soothe. I’ve been using them for almost a year, getting a massage every 1-2 months, and it’s always the highlight of my week!

15 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Miami State of Mind

I had a phenomenal experience with Soothe! We received it as a wedding gift and enjoyed it in Miami. Our therapists were professional and skilled, and the convenience of having them come to our hotel was a game-changer. They brought their own tables and towels, and were in perfect sync with each other throughout the session. It was the ideal way to unwind after a day at the beach. Highly recommended!

14 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great so far!

I had my first appointment with Soothe last weekend and it was great. I got a moisturizing facial from Irina and she left me glowing. My friend got a massage and loved her experience, too.

9 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Soothepass subscriber

I’ve been a soothpass subscriber for years and have found the quality of massage therapists to be excellent. It’s nice to rotate between providers and build a team of folks that can help me overcome stress and relax.

30 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM!

I used to be a provider and i decided to leave because as a provider, i have to do the travel, bring all supplies, and massage work. Compared to the company soothe just organizing the booking. When you sign the agreement as a provider it tell you are paid 60% and soothe takes 40%. Come to find out that is not true. I received an offer for a hour massage and the payout was $60. I input the same address and time and they charge $129 per hour. DO NOT USE SOOTHE, they take advantage of the providers.

23 de julho de 2025
Avaliação não solicitada
logotipo da Soothe® In Home & Office massage

Resposta da Soothe® In Home & Office massage

Hi Prophet,
Thank you for sharing your experience. We truly value the providers who choose to use Soothe for client referrals and appreciate the dedication they exhibit to deliver exceptional service. Our platform offers a variety of earning opportunities, including different service types and bonus incentives that may help boost overall earnings. You can read more about Employee Wellness and Spa Staffing opportunities in our robust Provider Help Center. If you have specific concerns about your past payouts, we’d be happy to investigate further. Please reach out to our team directly at support@soothe.com so we can look into it thoroughly.
– The Soothe Team

Avaliado com 1 de um total de 5 estrelas

** NEVER NEVER USE THIS COMPANY ** My…

** NEVER NEVER USE THIS COMPANY ** My wife booked me a “ Surprise “ in home massage - They confirmed a 2pm appt YESTERDAY .. No one showed up and when she called they “ Said, we got the wrong address “ and they apologized and ask to reschedule for TODAY .. They confirmed today at 2pm and AGAIN .. no one showed - she just not got a text saying “ Sorry “ We could not find anyone that would work today .. NOTE this occurred AFTER the appointment time. NEVER NEVER USE THIS COMPANY.
I waited TWO DAYS looking forward to a massage … What a disastrous company !!

3 de julho de 2025
Avaliação não solicitada
logotipo da Soothe® In Home & Office massage

Resposta da Soothe® In Home & Office massage

Hi Dan,

We are so sorry that your Soothe experience was two missed appointments in a row. Please know that this is not our standard and not the typical experience of the thousands of clients Soothe connects with local wellness professionals. In looking through our records, I have been unable to find your name in any bookings or interactions on or around July 3rd of this year. You state that your wife made the arrangements. If you haven't already, please email us directly at support@soothe.com and tell us the email address associated with these appointments. We will respond promptly to address the issue and do our best to make it right.

Sincerely,
Soothe Support

Avaliado com 5 de um total de 5 estrelas

Best Massage Experience I've Had

The convenience of not having to leave my home and fight traffic both ways to the spa made the experience even more relaxing. Terrific massage! The therapist arrived and set up on time, and all I had to do was lay back and enjoy their amazing skills. They found and smoothed out every knot I had (and some I didn't even know about)! Absolutely worth it, and will book again!

27 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Couples' Massage

My wife and I recently booked a couples massage with Jeffrey and Le Anda. The whole experience was great. It was so relaxing and we both felt they were some of the best massages we have ever received.

22 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

"Exceptional Service and Spa…

"Exceptional Service and Spa Experience"

I’ve had the pleasure of using Soothe multiple times, and I can't express enough how amazing their customer service and massage providers are. From booking to the massage itself, everything has been seamless. The providers they send are professional, skilled, and truly care about providing a top-notch experience.

What I truly appreciate about Soothe is their attentiveness to any issues that may arise, especially when it comes to the safety of everyone on the platform. They take the time to address concerns promptly and with care, ensuring a safe and comfortable experience for all involved.

Having a spa experience in my home was nothing short of extraordinary. I highly recommend Soothe to anyone looking for a professional and relaxing at-home spa experience. The level of service is exceptional, and I look forward to continuing to use their services.

5 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Had an appointment with Linda in…

Had an appointment with Linda in anaheim a few days ago. Supposedly had 15 yrs experience. I’ve had better massages from people still in massage school. Her table was painful with almost no padding. Kept me face down for over 1 hr 15 min of a 90 min massage.

20 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If I could give it 0 stars I would

If I could give it 0 stars I would. My husband booked a couples massage, 2 males. The one assigned to me was 15 minutes late. Not a big deal. He asked me what kind of pressure I wanted and I said light to medium. I let him know I have a sensitive back and he asked where I had any pain and I said I have arthritis in my knees, which he argued with me is not arthritis but weak muscle, overworked muscle or poor posture. I told him a blood test and X-rays told me. He then proceeded to find the knots in my back and basically to make a horrible massage short he NEVER LEFT THE KNOTS ALONE AND WORKED THEM SO HARD I AM BRUISED AND HAVEN’T BEEN ABLE TO WALK OR SIT FOR TWO DAYS NOW!!! I told him repeatedly it hurt and to use lighter pressure, to leave my knots alone, to stay away from my knees. He didn’t listen at all and I have never felt so violated and vulnerable in my life. Called and emailed the company and no response! I am filling any complaint I can to get a response from this company. It was so bad the other MT also filed a complaint! This person would NOT listen to my plea to STOP! He even asked at one point what the pain level was and I said an 8 and he pushed HARDER! I literally have visible bruising all over my back and around my knees. This should never ever ever happen from a SWEDISH MASSAGE, and I very clearly told him LIGHT pressure. Don’t use this company! They will not respond! And here I am bruised and violated and no way to report the person! Horrible company and horrible ethics. Complete negligence!

2 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

"Sucks for you."

Made an appointment, used a 20%-off discount code, and canceled the appointment w/in 10 minutes because I made a mistake. Made the correct appointment, tried to use the discount code, and system said I'd already used it. Spent 30 minutes chatting with customer service who basically said, "Sucks for you."

26 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company are crooks big time

This company are crooks big time!
People buy gift certificates for one amount of money, their services cost much less, and you can’t use two services so the mi ey just disappears. They don’t take refunds, and don’t solve any issues with anything.

28 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Therapist Didn't Show Up - TWICE

Twice, a massage therapist never showed up. Then, of course, you can't contact anyone about it, short of writing an email. Chat Support doesnt work/isnt answering. Hope I actually hear back.

I suggest trying the "old fashioned way" and going in to get tor work done.

7 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered my wife a 2 hour message for…

I ordered my wife a 2 hour message for mothers day. I ordered it awhile ago and it was accepted by Erica. Then on Mothers day my wife was getting ready for her massage and it was 5 minutes past time. So i looked in my emails to see if i missed something, i did not find any emails cancelling. My appointment was cancelled by Erica and i was never notified. The only thing this stupid company did was say they will cancel my appointment and " sorry you did not get the soothe experience". I could not believe it.

12 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrendous company

Horrendous company. SO many women have told me they had dangerous experiences with men as amssage therapists and they still kept several men I reported in the system to book. I tried to call the emergency line and or post on the facebook group to get help in one instance and they deleted my posts. I was in a dangerous situation. They lie at onboarding saying safety is important and then do NOTHING to protect therapists. They also UNDERPAY and it is the lowest pay for outcalls. This company does not care about you or your wellbeing or safety

15 de julho de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Soothe is not so soothing

As a licensed massage therapist, I resigned from accepting clients with them on 3/5/24. They were happy. I started publicizing how I was sexually harassed on assignments and they did nothing about it. They don’t even have a SOAP note process. Never thought I would say this: You’d be better with the greater of the two evils - Zeel.

5 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The quality of therapists in Australia…Top!!

The quality of therapists in Australia is above all! Have booked numerous times and always have a fantastic experience.The therapists are very professional and really care about what they do. The app is brilliant and so easy to use. If you need to make a change to your booking you can do so yourself through the app. The price is maybe slightly higher, but honestly when you get the best massage and the convenience of having it at home it is well worth it. I usually book the same therapist now each time, she is amazing and knows exactly what to work on from the last session. Highly recommend this service!!

12 de outubro de 2023
Avaliação não solicitada

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