Sophie Allport Avaliações 

I paid for next day delivery, the order was due to be with me on a Friday however the delivery company failed to comply and I received my order after the weekend. I emailed Sophie Allport late on Friday and received a reply on Saturday morning with an efficient and personal response to the problem. Full postage has been refunded together with a generous discount on a further purchase. SA kept in touch on Monday about delivery.

I recently purchased the Sunflower bedding set & extra pillow cases to match, good customer service & quick delivery, but l am very disappointed in the quality of the bedding, it doesn’t wash well & is extremely difficult to iron, in fact after several attempts at ironing it remains looking as if it’s never seen an iron,, extremely disappointing for fairly expensive bedding, £108 in total, not good l am sorry to say .

I really wanted a vintage apron and , every time I searched,Sophie Allport came up. I ordered a bees apron, oven glove and tea towel. They were pretty expensive but, whilst I was looking, I noticed that they also made a bees roller blind. As I was about to move into a cottage, I thought that would be a suitable kitchen window dressing.
When I was in a position to order my blind, I went back to the site to discover that they produced this blind in various different colours, but not sage, to match the other kitchen textiles. When I contacted them, as has been mentioned before, you receive a generic reply and get fobbed off. If I had realised, I wouldn't have spent so much money on a tea towel (£11) and an oven glove (£18 for one), although the apron wasn't a bad price. Won't using again and don't recommend

I spent over £50 on two boxes of RobinChristmas Crackers and was so disappointed with the quality of the contents. The little Robins were so cheap, the beaks just stuck on anywhere and not in the right place or even on the face! . Very faded colour you could hardly tell they were robins. Cheap rubbish and not worth the premium price. If anyone wishes to see a photo please let me know

Can’t say I am happy with the overall experience.
First delivery was lost so it didn’t arrive in time for Christmas and they even refused to refund the delivery charge or offer any sort of compensation.
A free replacement was sent but too late to arrive in time for Christmas. :(

Edit after generic reply: I already left it clear on my review why I wasn’t happy (refusing to refund shipping costs when delivery is not met).
Choosing not to address the issue at all and just posting a generic reply I guess is part of the reason why you have such a low score on trustpilot.
Changing from 2 to 1 stars due to this pointless reply. If you don’t want to address the issue at least don’t waste your clients time with these replies please.

We ordered a box of six christmas crackers, which arrived on time and were well packaged. The problem was that when we opened them on Christmas day we were dismayed by the poor quality of the items that came out. The paper hat, the joke and trivia question and the tiniest paper decoration in every cracker!! I certainly expected more for £22.00 Very disappointed and will not be purchasing anymore of your products.

Standard delivery says will arrive within 3-6 working days but it didn’t even get dispatched until a week after I placed the order and then the email said it would arrive yesterday and it didn’t and now there’s no way to track the order. If the website had given realistic timescales for delivery I would have known to choose a different delivery method. And now some of the items I purchased are out of stock so I can’t even reorder. I’m really disappointed as I was so looking forward to receiving my items.

Spent rather a lot of money on two pairs of curtains which are really awful quality. Really disappointed with these creased, thin, cheap looking items. Who is making them? Why is the quality so poor?

Delivery says 3-6 working days. I placed an order on 1st October and it wasn’t even dispatched until the 10th, delivered on the 13th. Painfully slow. I’ve ordered several bone china mugs in the past year or so and three or four of them have developed tea stains which don’t come out in the dishwasher. Nice designs but not good quality.

Worst company ever. Don't order if you need it any time soon. 12 days for oven gloves to be delivered. Ridiculous prices. Go elsewhere.

Do not use this company
Terrible delivery , if at all , customer beware and red flags for this one. No unless you don’t want any goods for your hard earned money.

I made an order to be delivered to a friend as her housewarming present and now she is receiving marketing materials from the company at her address but addressed to me even though I never gave consent! Absolutely horrified when my friend told me what happened!!!

I really love their products, but beware, the delivery is painfully slow. This is the second order I have placed and it takes forever!

I had purchased some tea towels and had an issue with them. The customer service team were fantastic and replaced them. Would definitely buy from them again knowing that they really care about your experience with them!

Having purchased a set of Sophie Allport Chicken table and drinks mats they developed dark marks around the edges within months.
Upon complaining the company sent a new set however the same problem happened again, this time all over the product to the extent that the mats are now unusable

Poor quality dog bed. Not gonna recommend this company to anyone. Had to read reviews first.

Fabulous response replaced 2 large dog beds I bought last year when zips broke. Amazing customer service absolutely delighted!

Having bought Sophie Allport bedding through a third party. Following an issue with the third party, I contacted Sophie Allport direct and they could not have been more helpful, amazing and so accommodating. They were quite honestly brilliant. I cant thank you enough. And as for the product, this is amazing as well.

Note to self.... I will go directly to Sophie Allport next time to purchase.

Thank you once again

Really Shocking experience. Order placed 5 days ago and due for delivery but still not showing as being dispatched. What is wrong with these companies? They deliberately remove customer service options to speak to someone and direct through emails which takes even longer. Urgent gifts have been an ultimate fail by an unreliable company service. Customers deserve better

Poor quality "bone china". Tea stains will not come off in the dishwasher. I have no problem with supermarket bought bone china but constant problems keeping the Sophie Allport mugs clean. Avoid!