Sophie's boutique Hamptons Avaliações 

80
•
O TrustScore é 1.5 de um total de 5

1,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Agreexwith other reviewers-very poor quality, product not as advertised. I too didn't read return policy. Mistakenly thought the return would be to Hamptons Store. Do not buy from this bogus site

Avaliado com 3 de um total de 5 estrelas

Andrea Boho Maxi dress arrived eventually, however, sleeves are too short, bust is too tight and the fabric doe not not "breathe", making it uncomfortable to wear in my temperature zone. I am NOT hap... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

The designs are nice! However, the quality is like a “polyester tablecloth”, though it was indicated as cotton under filter drop down. Additionally, customer service/return is very bad. The return shi... Ver mais

Avaliado com 1 de um total de 5 estrelas

This site is a total scam! I ordered several clothing items advertised as "cotton" which turned out to be cheap printed polyester. I am so mad at myself for not reading the return policy - ship back... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de moda feminina

Escrito pela empresa

Sophie’s Boutique is more than just a clothing store, it’s a heartfelt journey that began in 1997, born from one woman’s deep love for timeless fashion and meaningful connection. Founded by Sophie, a mom of two with a passion for beautifully crafted pieces, the boutique was built on the belief that style should empower, comfort, and celebrate individuality. Over the years, Sophie’s has grown into a trusted space for women seeking elegance with a modern edge, thoughtful craftsmanship, and size-inclusive designs that truly fit. Every piece in the collection, from iconic dresses and cozy lounge sets to curve-loving silhouettes and standout accessories was carefully chosen with love, quality, and the customer in mind. For Sophie, fashion has always been a form of self-expression and confidence, and that mission has stayed at the heart of the brand through every season. Now, after decades of dedication and creativity, Sophie’s Boutique is saying a bittersweet goodbye. While the boutique is closing its doors, its spirit lives on in the stories shared, the confidence sparked, and the community built. As a final thank you, everything is on sale up to 80% off, so that these beloved pieces can continue their journey in closets that appreciate them most.


Informações de contato

1,4

Muito Ruim

O TrustScore é 1.5 de um total de 5

80 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,4

Todas as avaliações

(80)

5 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Scam. Do not buy

Agreexwith other reviewers-very poor quality, product not as advertised. I too didn't read return policy. Mistakenly thought the return would be to Hamptons Store. Do not buy from this bogus site

7 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

100% Scam

They make it seem like a US shop but it is in China. They have their 100% satisfaction guarantee return policy ALL over their website, but when you try and return you find out it will never happen. They start with 'you keep it and we'll give you 10% off your next order.' If you refuse, they keep offering things and then tell you to send it back to China. Ugh.

1 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Fraudulent company with unethical practices

This is a company that says it's been in business for 27 years but website was only created 3/2025. Pictures and descriptions were inaccurate and the quality of the merchandise did not match the descriptions or pictures.

They claim to be a US company but require you to spend a lot of money to return items to China. The return address on the package is a US address. Returned merchandise to the address on the package, which was signed for by the receiver, but have not received a refund.

18 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Beware!

After waiting MANY weeks for delivery, the blouse I received was a piece of junk and bore little resemblance to what I ordered. Good luck trying to get a refund! I’ve been going back and forth with them for over a month, to no avail. A TOTAL SCAM.

28 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor Quality - Products Misrepresented

The designs are nice! However, the quality is like a “polyester tablecloth”, though it was indicated as cotton under filter drop down. Additionally, customer service/return is very bad. The return shipping fee from US to overseas is about $50!!! These products are misrepresented, quality is extremely poor. Again, the designs are nice but what you see online is NOT what you receive.

9 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Buyer beware - don't waste your money

I wish someone wrote a review about Sophie's Boutique Hamptons before I bought anything from there. First they are not a boutique in the Hamptons. The products are not made in the U.S. and you can not return them in the US. Not one of the 3 dresses I ordered was as expected. They are all made out of this polyester material that looks and feels like plastic. They say easy returns and nothing could be further from the truth. Their customer service is terrible. The minimum charge to ship back the 3 poorly made dresses I ordered is $78. The customer meaning me has to pay for it. In short I would say DONT BE FOOLED, their clothes are cheaply made and not worth even a fraction of the price I paid. Also I am not sure who the three women are in the picture they use for the website but this is not a mother daughter business.

2 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM

SCAM! The clothes purchased are NOT as advertised. Very cheaply made. Deceiving marketing. My order came not fully fulfilled. The two of 3 items I did receive were cheap and unwearable. When I tried to return for a refund, they told me I'm responsible for paying shipping to the warehouse in China. However, they said I could keep my unwearable items and they woukd give me a 15% in store credit. I reported them to my credit card company. Do not lose your money by spending with them.

31 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM ALERT! STAY AWAY!

Scam!! You DO NOT GET THE SHOE ADVERTISED. YOU GET A CHEAP PLASTIC BAD ATTEMPT AT A KNOCK OFF. I ACTUALLY BURST OUT LAUGHING THEY WERE SO DIFFERENT. THE SCAM IS YOU GAVE TO PAY FOR THE RETURN SHIPPING, YOU ARE OUT HALF YOUR MONEY AND NO SHOES! IF I COULD ADD A PICTURE I WOULD. DONT BE FOOLED BY THEIR RESPONSE ON HERE EITHER. THAT IS ALSO FAKE!!’

I REPORTED THEM AS WELL

9 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst online store I have ever bought…

Worst online store I have ever bought from. Quality of fabric is awful. Sent wrong product and then claimed that was the replacement. Can’t return anything because you have to ship it to china which cost more than your order. Total scam.

15 de agosto de 2025
Avaliação não solicitada
logotipo da Sophie's boutique Hamptons

Resposta da Sophie's boutique Hamptons

Hi Kristine,

We’re very sorry to hear about your experience, that’s definitely not how we want our customers to feel. Please email us at support@sophiesboutique-hamptons.com and include your order details, noting that your concern is coming from Trustpilot, so we can look into this directly and find a fair solution for you.

Avaliado com 1 de um total de 5 estrelas

THEY DO NOT HONOR REFUNDS NOR RETURNS

*** Free returns within 30 days ***
(It's as Scam)..

The company seems to have problems with their suppliers in Asia which are passed down to their customers in the US. They DO NOT ISSUE REFUNDS, their honor is to give you back 10% of what you paid (which in some states it is less than the tax)
Never Again will I attempt to buy anything from them and have told about this to all my family and friends.

BEWARE !!!!

25 de agosto de 2025
Avaliação não solicitada
logotipo da Sophie's boutique Hamptons

Resposta da Sophie's boutique Hamptons

Hi Maria,


We’re truly sorry to hear that your experience hasn’t met expectations, and we completely understand your concerns. Please rest assured that we do stand behind our 30-day returns policy, and we are committed to resolving this for you. I have personally checked on your order, and we are currently waiting for your acceptance to proceed with the refund. While certain routine steps are always required, as with most retailers. Our goal is always to make the process as smooth and transparent as possible.

Your feedback is very important to us, as it helps us improve both our service and communication. We have also sent you a follow-up message now to help move things forward quickly. Please reach out to us directly at support@sophiesboutique-hamptons.com, our team will be happy to assist you right away and ensure your case is handled with care.

Sincerely yours,
Sophie

Avaliado com 1 de um total de 5 estrelas

Scam

Scam! This site is SCAM!!! Do not buy anything from them! They advertise stolen pictures of dresses from other stores! Sending order from China. It takes about 2-3 weeks to receive ot. When i opened my package i almost fainted! The dress is ugly, looks like a nightgown, but the material is thick worm 100% Polyester, which supposedly should be loght , breezy, beach type of dress! The size is Wrong! I ordered XL but it looks like 3XL , the sleeve which is a little below elbow on the picture in real is super long covering almost all my hand with long nails. Colors are pale with cheap print all over. I contacted them by email to return dress. They said it is too expensive to send it to China, $30-$50 , so they can give me a store credit of $30 to buy some other “shitty” item. I wish i could inser a picture of what i received here. I am very mad!!

27 de agosto de 2025
Avaliação não solicitada
logotipo da Sophie's boutique Hamptons

Resposta da Sophie's boutique Hamptons

Hi Yelena,

We’re very sorry to hear about your experience. That’s certainly not the impression we want to leave, and we completely understand your frustration. Please reach out to us again at support@sophiesboutique-hamptons.com
with your order details and note that your concern is coming from Trustpilot, so we can review your case more closely and work toward a fair solution.

Avaliado com 1 de um total de 5 estrelas

Be very careful if you are planning to…

purchased clothing worth $243 from this company, but when the items arrived, the quality was not as advertised on their website. When I tried to return them, I was only offered a 15% refund if I kept the clothes, which felt unreasonable. When I insisted on returning the items, I was told I had to pay $50 for return shipping, in addition to being responsible for handling fees and customs charges.

Overall, I am very disappointed with this experience. The products did not meet expectations, and the return process is unfair and costly. I would not purchase from this company again, and I cannot recommend it to others.

2 de agosto de 2025
Avaliação não solicitada
logotipo da Sophie's boutique Hamptons

Resposta da Sophie's boutique Hamptons

Hi Zena,

We’re truly sorry to hear about your disappointing experience. Please know that our boutique operates independently and is not associated with other websites or third-party sellers using a similar name. Unfortunately, we’ve seen cases where customers purchase from unrelated sites and face issues with shipping, quality, or returns.

If your order was placed directly with us, please contact us at support@sophiesboutique-hamptons.com
with your order details. Our support team will gladly review your case and provide the right assistance. Thank you for bringing this to our attention.

Avaliado com 1 de um total de 5 estrelas

Horrible

Horrible. I ordered a dress from a company I thought was Canadian. The dress was shipped from China and is of very poor quality. It was described as "hand made". It's a cooke-cutter one-piece dress that does not look at all like the image. When I emailed to return it as stated in their policy, I was told I had to pay for shipping - not within Canada, but to China. They offered me 15% to keep it.

24 de agosto de 2025
Avaliação não solicitada
logotipo da Sophie's boutique Hamptons

Resposta da Sophie's boutique Hamptons

Hi Lynn,

We’re very sorry to hear about this experience. Please note that we are not affiliated with other sellers using a similar name and do not ship products in this way. If your order was placed with us, kindly reach out to support@sophiesboutique-hamptons.com
so our team can review and assist you directly.

Avaliado com 1 de um total de 5 estrelas

I would rate them 0 stars if that was…

I would rate them 0 stars if that was an option! DO NOT BUY FROM THEM! Shoddy quality not at all like the photos show. The only way to return items is to send them BACK to China. The cost is astronomical and not assured by UPS or USPS.

23 de julho de 2025
Avaliação não solicitada
logotipo da Sophie's boutique Hamptons

Resposta da Sophie's boutique Hamptons

Hi Louise,

We’re sorry to hear about your experience and understand your frustration. Please know that we are not connected with other sellers using similar names, and we always want our customers to feel confident in what they receive. If you purchased through us, kindly reach out to support@sophiesboutique-hamptons.com
so we can assist you directly.

Avaliado com 1 de um total de 5 estrelas

Sophie’s Boutique Hamptons is a scam in many ways

Sophie’s Boutique Hamptons is a scam in many ways. They act like they are the actual Sophie’s Boutique but they aren’t. I didn’t receive my dresses for over a month or two and when they came, they were the wrong sizes and to send them back to China, it was way over $100 dollars. Be careful and I warn you before falling for this company.

27 de julho de 2025
Avaliação não solicitada
logotipo da Sophie's boutique Hamptons

Resposta da Sophie's boutique Hamptons

Hi Sandy,

Thank you for sharing your experience. We want to clarify that we are not affiliated with any other company using a similar name. We truly value transparency with our products and deliveries, and we’re sorry to hear about the difficulties you faced. Please reach out to us at support@sophiesboutique-hamptons.com, and we’ll be glad to look into this matter directly for you.

Avaliado com 1 de um total de 5 estrelas

SCAM SCAM SCAM

SCAM SCAM SCAM
They market as though it’s a business that unfortunately has to close! It’s A LIE!
The items come in two or more weeks from overseas and are missing any tags except size. They are sized wrong and the material is CHEAP AND BELONG IN THE TRASH! I can’t believe I fell for this scam. I’ve called my credit card company and reported them.

10 de agosto de 2025
Avaliação não solicitada
logotipo da Sophie's boutique Hamptons

Resposta da Sophie's boutique Hamptons

Hi Paige,

We’re very sorry to hear about your disappointment with your order and understand how frustrating this must feel. We never intend to mislead our customers — and while some items are shipped from our overseas warehouses, they should always arrive with proper quality checks. Clearly, this was not your experience, and we sincerely apologize.

Please contact us directly at support@sophiesboutique-hamptons.com with your order details so we can review what went wrong and make it right, whether through a replacement or refund. We take feedback like this seriously as it helps us improve both our service and product quality.

Thank you for sharing your experience — we’d really like the chance to resolve this for you.

Avaliado com 1 de um total de 5 estrelas

Frustrated Customer - Order #1395

I ordered several items from this company on June 20, 2025, and still have not received my order. I have sent several emails and they have gone unanswered. I am truly frustrated, as my order totaled $272.14. I have not been able to locate a phone number, so if you have one, please share it on this site.

19 de junho de 2025
Avaliação não solicitada
logotipo da Sophie's boutique Hamptons

Resposta da Sophie's boutique Hamptons

Hi Brenda,

I’m so sorry to hear about the trouble you’ve experienced with your order — I completely understand your frustration. Your order from June 20, 2025 should have already been delivered, and it’s concerning that your emails have gone unanswered.

Please reach out to us directly at support@sophiesboutique-hamptons.com with your order number so we can look into this immediately. While we don’t have a phone line, our support team monitors emails closely and will make sure your case is prioritized for resolution.

Thank you for bringing this to our attention, and again, our sincere apologies for the delay.

Avaliado com 1 de um total de 5 estrelas

Over A Month

Order was placed June 21. 2025. Have not received order as of August 4, 2025. My credit card was charged 88.49. This must be a scam. Anita

21 de junho de 2025
Avaliação não solicitada
logotipo da Sophie's boutique Hamptons

Resposta da Sophie's boutique Hamptons

Hi Anita,

I’m truly sorry to hear about your experience. That definitely should not have happened, and I completely understand your frustration. Your order placed on June 21, 2025 should have already reached you by now.

Please reach out to us directly at support@sophiesboutique-hamptons.com with your order number so we can investigate right away and ensure your package is either delivered or refunded in full. We take these matters seriously and want to resolve this for you as quickly as possible.

Thank you for bringing it to our attention, and again, apologies for the delay.

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