Sopra Steria Avaliações 

If you are a minority, do not even apply- the outcomes appear to be predetermined. Candidates are invited to interviews, given hope, and then rejected, leaving them feeling that their emotions, time and expectations have been played with. And if you dare to question Sopra’s recruitment process, it feels as though you are blacklisted and denied any future opportunity to secure a position with the organisation.It's not based on 1 interview regardless of how well you do in 20 interviews, they will fail you . Probably they have internal settings

Absolutely horrid service. Trying to transfer my pension and ignored emails for months. Sent many chasers and hours of my life on hold only to be given the same "someone will get back to you we are working on it" excuse.

Processus de recrutement pas sérieux du tout. Après 3 entretiens dont un en présentiel, validation technique et vente de projets en forfait de rêve. Ils t'appellent pour te dire à la fin qu'ils n'ont pas de missions. Ce n'est pas sérieux et pas du tout professionnel. Faire perdre du temps pour des gens qui cherchent sérieusement. fallait prévenir dès le début que le CV ne conviendrait pas ou pas de Missions pour le moment mais ne faites pas déplacer les gens pour rien.

Now in to the 8th month of trying to claim my pension. Data protection complaint ignored. Now reported to Information Commissioners Office.They ignore communication including Special Deliveries. Appalling Company.

Terrible recruitment experience – candidates deserve better

I applied for a DWP role being managed by Sopra Steria, completed all the required assessments, passed them, and made it through to the interview stage.

I was then given 72 hours to reply with my interview availability, which I did within the deadline.

After the 72 hours had passed, I received an email saying my application had been withdrawn because I had supposedly failed to respond.

At first, I gave them the benefit of the doubt. Mistakes happen. I assumed it might have been an automated message or that my email had simply been missed.

I contacted Sopra Steria immediately, explained that I had responded on time, and even provided a copy of the original email showing that I had done so.

No reply.

I contacted them again.

Still no reply.

That is the part I find completely unacceptable.

Applicants are expected to spend considerable time completing forms, assessments, preparing for interviews and meeting strict deadlines. The absolute minimum you should expect in return is basic communication when something goes wrong.

An administrative error can happen. Completely ignoring a candidate who has provided evidence that the error was not theirs is a choice.

After putting all that effort into the recruitment process, being effectively discarded and then ignored is an appalling way to treat people.

Very poor experience from Sopra Steria and certainly not the standard I would expect from a company handling recruitment on behalf of the DWP.

This company is disgraceful. I am a retired Metropolitan police officer living in South Africa. This company provides my pension. I had to change bank accounts. DWP Uk provided an incredible service taking less than 24 hours. Over 2 weeks later still not sorted and bank account will probably be frozen again

This company has to be operating illegally. Policy, frameworks and practices are quoted with no evidence they exists. Huge delays without any knowledge about steps taken and what is next. This company is carrying out civil service vetting checks and using tax payer money with little to no accountability. I would urge all to complain and escalate to their head office and to the civil service. It is outrageous

Did I read that right, their a software company haha. A software company that can't send out password reset emails outside the working hours of 9 & 5.
An absolute joke of a company!

As a simple employee, I attest Sopra Steria is an Excellent, Ethical, with only high-potentials, Client respectful, Employee-careful, French Honorable, high-Performing and Flexible Company. It deserves its first place in the Technical hearts of the highest Public and Private Companies and in PMEs, in France and internationally.

I ordered this item believing that this was a UK based company. On the website it has a UK address and telephone number, so that was the reason why I ordered my item from here as I had an important event that I needed to attend. I did not receive my order in time for the event that I needed this item by so I am quite disappointed with the service. I did email them and the company did respond to me. After reading reviews, I then realised I might have been a victim of fraud due to other peoples reactions of them not receiving their item from this company. The phone number also does not work as it goes straight to voicemail so that was raising more alarm bells for me. Although I did receive my item today (17-07-26) this website and company is not UK based. It’s based in China under false pretend with the UK address, so this company should correctly have the right information as it’s misleading incorrect information. I would say, order at your own risk but as an alternative, I would suggest shopping on UK based sites or even SHEIN at least then you know you will definitely get your order without any worry!

A total bunch of incompetents who cancelled a monthly Pension payment without any warning or explanation. I have sent over ten emails without a single reply. Whoever handed over the responsibility of our organisation’s Pensions should be sacked. They have not got a clue!

The company was ok to work for a little while but with a small family of managers that are related or in a friend circle. If one doesn’t like you for whatever reason, you are done. Which can make you go home some days crying and too scared to report anything and no longer want to be at work. With a manager who won’t speak to you but ask someone else to ask a question while standing in front of you and look into at you for your response. While watch some people untouchable that works there in certain clicks get aware with anything makes you feel inferior and second guess yourself. Some of the staff are absolutely lush but there’s a limit to what you can take from POWERFUL BULLIES . BE CAREFUL.

The absolute worst.

Responsible for vetting / background checks for a new role. Random no-reply updates saying checks are 'ongoing' with no idea on timescales. Their live chat is beyond useless, with hour long waits and if you call they just essentially tell you to wait.

My new role is due to start in three weeks. They will have had ten weeks to complete these checks. There is a very real possibility that I will be unemployed if they aren't back in time. My call to tell them this, ended with a "well, best of luck with that bud".

I just don't understand why the government uses this atrocious company for anything.

The worst company! Can’t solve a simple
Issue. Customer service is so bad

This company a fraud. While I was paying for my British Citizenship, it included payments for the biometric scans. In fact, when I was trying to book an appointment in SopraSperia system, there were never any slots available for prepaid appointments. I had to pay £80 for a premium appointment, and they call prepaid appointments FREE - they are not FREE, that are prepaid. So because of this you are forced to pay. This is an utter scam. It has been reported so many times in British News Papers and no one has done anything about it. They exist to rob governments and people. Such a horrible leech, and no one seems to care. If someone wants to find out more, just type 'Sopra Steria controversy' into Google and you will be flooded with fraud claims against them.

Comme les autres, je mets une étoile car le zeo n'existe pas. Cette entreprise a volé les finances publiques de mon pays

Mon expérience avec cette entreprise a été très décevante.

J’ai postulé chez eux à plusieurs reprises, d’abord pour un stage puis ensuite pour des postes juniors correspondant pourtant à mon profil. À chaque fois, j’ai reçu des réponses automatiques, très impersonnelles, sans explication ni retour constructif.

J’ai eu le sentiment que les candidatures n’étaient pas réellement analysées et que les profils étaient traités comme des numéros plutôt que comme des personnes. C’est d’autant plus regrettable que l’entreprise communique activement dans les écoles et encourage les étudiants à postuler.

Même en cas de refus, un minimum de considération ou de retour humain ferait une grande différence. Pour ces raisons, je ne recommande pas cette entreprise aux étudiants ou profils juniors à la recherche d’un environnement respectueux et à l’écoute.

I had to deal with this company as part of a lengthy outsourced government recruitment process, for a role I was really motivated and enthusiastic to take up. I eventually received an offer of a start date from them, but they were so unfriendly, unprofessional, and generally incompetent during the whole process that it was surprisingly easy to decline their offer and go with another opportunity that had arisen in the meantime. When I think about it all, I am actually quite shocked how things turned out in the end.

Sopra Steria is a private French company paid by the UK Government to handle vetting and recruitment checks — yet they behave as if they answer to no one. Once they label a case “unsatisfactory,” there’s no explanation, no feedback, and no response to appeals. Emails vanish into silence.

This company holds people’s careers and livelihoods in its hands, but operates with zero transparency or human sense. The process feels robotic, defensive, and completely detached from the reality that every “case number” is a person waiting for their future.

The UK Government should seriously reconsider outsourcing such sensitive decisions to a company that shows this little accountability or respect for applicants.

Not sure where this company is actually based. But the worst IT helpdesk company I have ever had to deal with in my life.
No personal service at all.
No recommendations to fix a problem.
constantly close tickets out that are not resolved.