Sopra Steria Avaliações 

Schlechtester Dienstleister - mit Abstand

Une boite de mde comme n'importe quelle boite de mde

Je mets 1 étoile pour ne pas mettre 0.
Cette entreprise édite le logiciel de la CPAM du 44 et du 85. Depuis la mise en place de ce logiciel des milliers de personnes dont je fais parti sont impactés. Le logiciel enchaine les bugs.... Il est honteux que depuis septembre cet éditeur n'est pas été capable de corriger les problèmes pour éviter des crises financières chez les assurés.

S'il y a une note 0 à mettre je la mettrai, bande d'arnaqueurs , une ESN qui te vend des rêves, que du pipo.

I have had a deeply frustrating experience with Sopra Steria, who manage recruitment services for UK public sector organisations like the DWP, the Met, etc. Communication has been poor throughout—my messages regarding job roles were frequently delayed or even ignored, and as a result, a provisional offer was ultimately withdrawn.

In another instance, I was invited to book an interview for a different role and organisation, only to be told afterward that the invitation was sent in error and the interview I had already booked was cancelled. These repeated issues reflect a lack of organisation and reliability in Sopra Steria’s recruitment process on behalf of the UK public sector, which can have the potential serious consequences for applicants’ job prospects.

Time wasters, interviewed for this company which I had to travel for 55 miles for but it did go very well and I was told this, only to be told a week later that they now felt the job was more of a junior roll employment and they were having a re-think. Well that's super for you Sopra you had all my details next time read the CV and don't waste peoples time Carolyne

Licenciement aléatoire sans rapport avec les perfs

SopraSteria bought the company I was doing contractor work for and our relationship has completely soured. 0 empathy from them, so 0 empathy from me. They have ridiculous deadlines for submitting timesheets of the current month by the middle of that month in their internal tools that have not been updated since the 2000's and require 15-minute video tutorials not to make mistakes. They will chase your managers and harass you by any channel possible (mail, mobile messaging, phone) to get to their goal (money).

Tried to call to ask a few more questions about my application as trainee probation officer and to submit further information. The person on the phone sounded like she was utterly incompetent, breathing loud and heavy and then just went completely silent. I had to ask three times if anyone is still there before I just hung up. Utterly incompetent

Absolute ripoff!
Not a very good experience with their online platform so far.

I have had over 3 engagements with this company over the last few years, and the rare good customer experiences from individual staff members remind you of how crap the rest of the experience is.

The chat function keeps dropping messages so the agent can see them but you can't, mid-chat!

I have had a photo where my eyes were closed being used for my BRP, despite the agent clearly being able to see the difference between my eyes being open and closed are like in person. Me being east Asian doesn't warrant sh*ttty racist treatment based on stereotypes.

Also the appointments are ridiculously expensive. Why on earth is this even out-sourced?

They gave me excellent customer service and support. I received a good experience from one of their members of staff as she attended to me with care.

J'ai candidaté à une offre d'emploi et je n'ai reçu aucunes réponses.

It- economics: Mobbing and prejudices, so no wonder why they are losing clients and projects, since staff leaves every day.

Abysmal. They have blatantly stolen my money and quite literally refuse to return it. The "help" on the website is useless, the chat bots are equally so and there is not one number to call. I am astonished that they are trusted.

These guys do not even deserve a single star service. WOW! I mean how bad does it get especially when you’ve had to pay £139.00 for an appointment only to get turned away. The attitude of staff are totally unacceptable. The online service is even worse! There is no contact number to speak with a human. The online webchat is nothing but useless. I feel sorry for people that have to use this organisation.

If I could give zero stars I would. I'm sorry that anyone has to use these guys for things that the UK government should be providing free of charge. In fact the government tells us it's free. The problem is if you want to book a free slot, you have to sign in at 9am because those slots go quickly, the agents tell us. After that, they've only got paid slots. The whole thing seems geared to get people to give up in desperation.
The website is bad, and often the online chat service that's there to provide support times out with no way to get back to your previous conversation. Getting a response takes days. I could go on, but by now assume you've probably hit a wall too. Awful!

Horrible experience. They try to make us feel fear of missing something and try to upsell for them to “scan” or “check” the documents for around £40 each. Absolutely ridiculous. My appointment was at Stratford Library for 9:00. Elizabeth line stopped for minutes and I arrived at 9:13. They refused to attend me. The whole place was completely empty. All the chairs in the waiting room and on the attending desks without anyone. The lady lied that they were already “getting ready” for the 9:30 appointments. In my next appointment (which I was informed that I needed to pay again), I arrived on time, and in 9 minutes I was leaving the building with everything done (from 9:13 to 9:30 they had plenty of time in the previous appointment).
They try in every way they can to receive more money as they can for an appointment and overprice their services. AVOID the lazy people from Stratford Library at all costs!!!
Payed £139 for a face photo and to scan my fingers in less than 8 minutes (in 9 minutes I was outside the building). As we are foreigners and need the service, they overprice this simple and quick service that does not worth more than £20 if we had options.

Total incompetence at every turn.

They have now allowed my data to be stolen by hackers. They originally wrote to me saying that I was not affected, but now they have written again to say that I am. The original letter included incorrect details for 'Experian Identity Plus', so now the new letter has the correct details.

Absolute clown show staffed by total chimps who can't get the most basic things right. I only have to deal with these morons because my pension was passed from pillar to post and ended up in this cesspool.