Søstrene Grene Avaliações 

3.063
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Sostrene Grene products are very beautiful , good value and everything you imagine them to be. Online they come well packaged . Instore is a special expierence the shops are beautifully laid out and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently purchase a face towel for my son, they are very cozy and soft perfect for drying his hands and face. Amazing fabric and color.

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Snabb leverans Köpte mattor 120x50 cm Jättefina mattor om det inte vore för lukten Efter att ha hängt o vädrat i tre veckor är lukten lika stark Efter tvätt med ättiksköljning finns ff lukten a... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Wonderful shop but not great online. I assumed when ordering that they would be available in England but it’s shipped from Denmark! So will not be doing that again

A empresa respondeu

4,0

Muito Bom

O TrustScore é 4 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 88% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,0

Todas as avaliações

(3.063)

530 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Furniture never arrived

Ordered several items, one cabinet (€60) just didn’t arrive. I tried to contact them via the helpdesk but didn’t get any response…

1 de fevereiro de 2026
Avaliação não solicitada
logotipo da Søstrene Grene

Resposta da Søstrene Grene

Dear Astrid,

Thank you for your enquiry.
Furniture items are always sent separately, so it will not arrive with the other items.

Which email have you tried to contact - we are not delayed with our responses, so it seems something has gone wrong. Could you please try and write to the email you can find under Contact, the FAQ or on the Delivery and Return Note.
We wish you a lovely day.

Kindest regards
Søstrene Grene

Avaliado com 1 de um total de 5 estrelas

I had no choice but to put one star in…

I had no choice but to put one star in to get this post up.

Never ever, ever, ever order from their website. It’s an absolute nightmare of a process. If they do ship an item to you, once it leaves their side, they wipe their hands of it and leave you with poor customer service, leaving you chasing your item and in the end you have no clue if it even gets to you. My item was ordered on the 16th March and I have no item still.

We did get an email this morning which they stated:

"We have received a response from the carrier stating that the parcel will be returned to our warehouse, after which we will refund you for the order as soon as the parcel has arrived."

So they direct the parcel I order back to them!? They don't discuss with us they found the item and will ensure it gets to us? Wow.

Furthermore we had another post up here and they broke the GDPR act by listing my full name here. Be very careful giving them your details online as they will break laws and share your personal details to other parties.

We have now asked for a formal refund. I look forward to our refund and never ever will order online with them again. What a nightmare.

16 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Produits sympa

Produits sympa emballage tout recyclabke

2 de abril de 2026
Avaliação não solicitada
logotipo da Søstrene Grene

Resposta da Søstrene Grene

Dear Linda,

Thank you for your enquiry and kind feedback. We are very happy to read this. Thank you for taking the time to write us.
We wish you a lovely day.

Kindest regards
Søstrene Grene

Avaliado com 1 de um total de 5 estrelas

False advertising & ignores customers

I used to shop from this site and their physical stores ALL the time, but I noticed last year they started advertising a "Free Shipping over 35€" banner on their site. Except after you finish shopping and go to checkout you find out shipping is only free if it's to a pickup point, with very limited options. They're clearly counting on the fact that people won't give up after they've spend a while filling their cart. If you're not offering free home delivery, then you can't advertise a blanket "Free Shipping" claim. This is false advertising, which there are laws against.
I emailed the site to tell them that, and they never bothered responding, so they lost a faithful customer. Everything they sell is easy to find elsewhere, so I won't be missing them.

Edited to reply : I am not talking about the limited promotion you are having this week, I am talking about the permanent Free Shipping banner you display all year long on your website.

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da Søstrene Grene

Resposta da Søstrene Grene

Dear Sarah,

Thank you for your enquiry and feedback.
For France it is free shipping to both Parcel Shop and Home Delivery during these reduced free shipping periods. Please send us a picture of what you experience in the check out flow - when we check the procedure with items in the basket both parcel shop and home delivery is activated with free shipping.
We wish you a lovely day.

Kindest regards
Søstrene Grene

Avaliado com 4 de um total de 5 estrelas

Très jolie marque avec bon rapport qualité prix

J’adore cette marque et les articles qu’elle propose. Il y a plusieurs catégories d’articles ce qui est très pratique, avec plein de jolies couleurs et tout ce que j’ai acheté est de bonne qualité. J’ai été dans les magasins de Paris, Nantes et Bordeaux et j’ai adoré me promener dans les magasins. Les commandes que j’ai effectué se sont également très bien passées, les articles sont en sécurité dans les emballages et la livraison est rapide.
Je mets une étoile en moins car je suis un peu déçue du panel d’articles de ces dernières semaines sur le site internet (il y a beaucoup moins de choix que d’habitude) et j’ai trouvé également la boutique de Montpellier assez vide par rapport aux autres citées plus haut, je n’ai donc pas trouvé les articles qu’il me fallait…

1 de abril de 2026
Avaliação não solicitada
logotipo da Søstrene Grene

Resposta da Søstrene Grene

Dear Marine,

Thank you for your enquiry and kind message. We very much appreciate the feedback.
It makes sense that you have experienced less selection both online and in stores recently, as the deliveries to both have been challenged due to system complications.
It is however looking better, and the product selection should look more as you know it in the very near future.

Kindest regards
Søstrene Grene

Avaliado com 5 de um total de 5 estrelas

Har allerede givet søstrene Grene 5…

Har allerede givet søstrene Grene 5 stjerner, og gør det stadig

3 de abril de 2026
Avaliação não solicitada
logotipo da Søstrene Grene

Resposta da Søstrene Grene

Kære Elsebeth

Tak for Deres henvendelse og venlige besked. Vi er meget glade for at høre, at De har haft positive oplevelser hos os. Tak for at tage Dem tid til at skrive til os.
Vi ønsker Dem en skøn dag.

Kindest regards
Søstrene Grene

Avaliado com 3 de um total de 5 estrelas

Poor quality tat

I bought some wooden frames as they seemed to be a good price and I expected nice scandi quality to price ratio. The frames were pretty flimsy and frustrating to use. I wish I paid £20 extra and got some better quality ones instead. All in all, you get what you pay for, and even though the products look nice in pictures - it's pretty cheap flimsy stuff.

26 de março de 2026
Avaliação não solicitada
logotipo da Søstrene Grene

Resposta da Søstrene Grene

Dear Skaidre,

Thank you for your enquiry and feedback. We are very sorry to hear that this has been you experience of the product.

Kindest regards
Søstrene Grene

Avaliado com 1 de um total de 5 estrelas

False advertisement of tea flavours and yarn as "bio", and yarn from countries with mulesing and no animal welfare legislation.

This happened at the Toulouse shop (France). I bought a tea advertised as lemon and Jasmin tea, but when I brewed it, it was mint tea, and I cannot stand the taste of mint tea.
I went to the shop to swap for another tea, I was told nothing could be done, as I could have swapped it myself (!!!).
I also saw their notice saying even though their yarn was advertised as "bio", it was just oeko tex.
I went to check the origin of the yarn, and it was all from a country that practices mulesing on sheep and has no animal welfare yarn.

31 de março de 2026
Avaliação não solicitada
logotipo da Søstrene Grene

Resposta da Søstrene Grene

Dear E V

All our suppliers sign contracts stating they are mulesing free. Otherwise, we do not work with them.

If you have further questions or concerns you are always welcome to write us so we can give you the correct answer to your concerns or wonderings.

Kindest regards
Søstrene Grene

Avaliado com 1 de um total de 5 estrelas

Skarp billedramme

Jeg har for nylig købt en billedramme, og jeg oplevede desværre, at glasset var meget skarpt i kanten.

Da jeg håndterede rammen, skar jeg mig flere steder på mine fingre, hvoraf det ene snit var ret dybt og blødte en del.

Jeg synes det er bekymrende, da glasset føltes skarpere end forventet og ikke virkede slebet overhovedet.

30 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pasen

Het zijn allemaal leuke hebbedingetjes.
Snelle levering.
Goede verpakking

20 de março de 2026
Avaliação não solicitada
logotipo da Søstrene Grene

Resposta da Søstrene Grene

Dear Lia,

Thank you for your enquiry and positive feedback - we are delighted to read this.
Thank you for taking the time to write us.
We wish you a wonderful day.

Kindest regards
Søstrene Grene

Avaliado com 1 de um total de 5 estrelas

Online vs. butik priser er ugennemsigtigt

Egentlig er jeg glad for søstrene grene men at man ikke kan regne med at priserne online er de samme i butikkerne er ubrugeligt.
Hvis man finder noget på nettet, så er det dobbelt så dyrt i butikkerne

28 de março de 2026
Avaliação não solicitada
logotipo da Søstrene Grene

Resposta da Søstrene Grene

Kære Lasse

Tak for Deres henvendelse.
Priserne på vores varer kan i nogle tilfælde variere fra butik til butik samt online på sostrenegrene.com. Dette skyldes, at butikker og online i nogle tilfælde uafhængigt kan fastsætte deres priser.
De kan også finde info herom i vores FAQ.

Kærlig hilsen
Søstrene Grene

Avaliado com 5 de um total de 5 estrelas

tres bon article

27 de março de 2026
Avaliação não solicitada
logotipo da Søstrene Grene

Resposta da Søstrene Grene

Dear Marie,

Thank you for your enquiry and kind feedback.
We are delighted to hear that you enjoy the products from us. Thank you for taking the time to write.
We wish you a lovely day.

Kindest regards
Søstrene Grene

Avaliado com 5 de um total de 5 estrelas

TOUT ETAIT PARFAIT BIEN EMBALLES LE…

TOUT ETAIT PARFAIT BIEN EMBALLES LE SUIVIT TOUT COMME IL FAUT SAUF LA LIVRAISON PAS CE QUI ETAIT PREVUE DOMMAGE SINON 20/20 POUR SOSTRENE GRENE

10 de março de 2026
Avaliação não solicitada
logotipo da Søstrene Grene

Resposta da Søstrene Grene

Dear Francoise,

Thank you for your enquiry and kind feedback.
We are deeply sorry you experienced issues with the delivery but glad that did not overshadow the overall experience.
We wish you a lovely weekend.

Kindest regards
Søstrene Grene

Avaliado com 5 de um total de 5 estrelas

Steeds een leuk assortiment aan een…

Steeds een leuk assortiment aan een betaalbare prijs en van goede kwaliteit.
Veel leuke ideeën…

25 de março de 2026
Avaliação não solicitada
logotipo da Søstrene Grene

Resposta da Søstrene Grene

Dear Monica,

Thank you for your kind message and feedback. We are very happy to read this - thank you for taking the time to write us.
We wish you a lovely day.

Kindest regards
Søstrene Grene

Avaliado com 5 de um total de 5 estrelas

Top shop ervaring

Leuke shop, goede prijzen, prima communicatie, snelle verzending en super leuke spullen ontvangen !

25 de março de 2026
Avaliação não solicitada
logotipo da Søstrene Grene

Resposta da Søstrene Grene

Dear Esperanza,

Thank you for your enquiry and kind feedback - we are delighted to read that you have been satisfied with the overall experience.
Thank you for taking the time to write us.
We wish you a lovely day.

Kindest regards
Søstrene Grene

Avaliado com 3 de um total de 5 estrelas

Visited the whitely store for the first…

Visited the whitely store for the first time, the store sells great stuff at good prices. However, they do need to get their price labels right because we bought something and it scanned different to the price label on the shelf, they'd mislabelled the item. Also some items like the serviettes said 'from £1.99' so who knows how much they were!
The chap on checkout could actually smile more and be a little more friendly, and be nice to be given a receipt, he didn't even offer a receipt.
Also by the checkouts they have a display and its quite dangerous because you're not actually looking down that low, and not only did I almost fall over it, but I noticed 2 other people also did the same. Its an accident waiting to happen!
I will visit again though because it is local and I liked it, just a few teething problems.

23 de março de 2026
Avaliação não solicitada
logotipo da Søstrene Grene

Resposta da Søstrene Grene

Dear Lisa,

Thank you for your constructive feedback - we will definitely take that to heart. The prices can also always be found directly on the products either on a sticker or a cardboard tag attached to the product.
Thank you for taking the time to write us.

Kindest regards
Søstrene Grene

Avaliado com 5 de um total de 5 estrelas

Magasin très agréable avec plein de…

Magasin très agréable avec plein de nouvelles trouvailles en fonction des saisons , des étés . Un budget à la portée d'un grand monde pour se faire plaisir .

17 de março de 2026
Avaliação não solicitada
logotipo da Søstrene Grene

Resposta da Søstrene Grene

Dear Catherine,

Thank you for your enquiry and kind feedback. We are very happy to read your message. Thank you very much for taking the time to write us.
We wish you a lovely day.

Kindest regards
Søstrene Grene

Avaliado com 5 de um total de 5 estrelas

Ich liebe die Produkte von…

Ich liebe die Produkte von Sostrenegrene 🥰, tolle Auswahl zu einem guten Preis.

13 de março de 2026
Avaliação não solicitada
logotipo da Søstrene Grene

Resposta da Søstrene Grene

Dear Nina,

Thank you for your enquiry and kind feedback. We are delighted to read that you enjoy the brand and products - that makes us very happy.
We wish you a lovely day.

Kindest regards
Søstrene Grene

Avaliado com 5 de um total de 5 estrelas

Great and very reasonable purchases

A great company to buy from! Everything I ordered was just as I'd hoped, arrived well packed, and so very reasonable in price. I loved every purchase and I'll be buying again in the future.

20 de março de 2026
Avaliação não solicitada
logotipo da Søstrene Grene

Resposta da Søstrene Grene

Dear Mrs Sutcliffe,

Thank you for your enquiry and kind feedback. We are very happy to read about the experience with both delivery and products - thank you very much for taking the time to write us.
We wish you a wonderful day.

Kindest regards
Søstrene Grene

Avaliado com 5 de um total de 5 estrelas

Bonne expérience de commande / livraison

Bonne expérience de commande / livraison

19 de março de 2026
Avaliação não solicitada
logotipo da Søstrene Grene

Resposta da Søstrene Grene

Dear Cathy,

Thank you for your enquiry and kind feedback. We are delighted to read that the experience lived up to the expectations.
We wish you a wonderful day.

Kindest regards
Søstrene Grene

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