I've been using Soulara for years now getting meals delivered to work to make up for those lazy nights without meal prepping for the next day. They have great customer service and are very helpful. I... Ver mais
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Veja o que dizem as avaliações
Easy to order, good customer service. I have used Soulara for years now, and have a custom set up with fortnightly delivery. I am a bit of a picky eater so only enjoy about half the menu but it's good... Ver mais
Really tasty dishes, the Thai flavours are spot on delicious and fragrant and the tumeric soup is amazing too. Really good value for money and the customer service is excellent ! Yes first reply is li... Ver mais
Fermenting slop. Disgusting food. The quality has consistently dropped over the last few years. Last order fermented 3 days after delivery. I reached out to customer service and got a generic respons... Ver mais
Detalhes da empresa
Escrito pela empresa
Delivering meals with a conscience, Soulara is here to guide and inspire you on your plant-based journey – because ‘plant-based’ isn’t a diet, it’s a lifestyle. Become the healthiest version of yourself, all while lightening your environmental footprint.
Informações de contato
Estados Unidos
- support@soulara.com.au
- soulara.com.au
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Why cook when you can have food this delicious while keeping your kitchen clean?
Soulara meals are delicious. The serving sizes are just right. I've enjoyed all of them so far. The menu has a great range of nutritious healthy options with lots of vegetables. I love that nutrition information and ingredients are all transparent and easy to access.
Delivery was on time. Since I only ordered 7 meals but the box is quite large, they fell over and food ended up at one end of the containers.
I also wish they had a take back and reuse system for cardboard boxes, icepack and insulation. They could also use more eco friendly insulation (currently foil plastic bubble wrap) in the box and considered reusable food containers, such as the returnr program.

Resposta da Soulara
Dirt in my food
Meals were okay, a lot of them were bland and I had to add garlic powder etc. A couple of them were nice. Portions were small. The main reason that I give one star is because I received the mushroom bourguignon which had fertilizer/dirt in it, a huge lump of it at the bottom of the meal and small dots through it. I had a couple of bites and felt like it tasted like feces and then found that at the bottom. I contacted them and they offered around a $10 discount in my next order and I said I'm never ordering again. They were trying to force me to buy more in order to get tiny compensation for that being in my food. I then felt sick and had a stomach ache for 3 days. Hopefully they wash the mushrooms better now, but I wouldn't risk it again and many of the meals weren't great.

Resposta da Soulara
Soulara is fantastic!
The ordering process is really simple and streamlined. The food options and package options are varied and therefore easy to find options to suit your particular needs. The amount of nutritional information provided and the filter functions are excellent - I haven't found another service that offers the level of filtering that Soulara does. The quality of the food is excellent, as is the taste. We haven't had a bad meal yet. Love that every option is vegan. Packaging and delivery are great, although it would be great to find a more sustainable packaging option. I was worried when I read some of the reviews, but have not experienced a single problem with either Soulara, the food or the delivery.

Resposta da Soulara
Amazing Service
The meals taste good, I love the variety of meals available each week, and their customer service gets back to me promptly! I've already made several orders with Soulara and can see myself using them for the near future.

Resposta da Soulara
Soulara has taught me so much about…
Soulara has taught me so much about vegetarian meals and options. Sometimes I struggled with new dishes as we move away from meat to more plant based meals. I really love the flavours of the meals and have also tried some of the extras and juices. Very happy!

Resposta da Soulara
don't know what I used to to do before…
don't know what I used to do before getting soulara meals delivered! honestly - such a blessing and makes life so much easier. xxx

Resposta da Soulara
Highly recommend Soulara
The meals I received were fresh, well presented and delicious.
I am impressed with use of spices and fresh tastes
Having the curries separate from the rice is something I love too
I have been vegetarian for many years and I will be ordering many more meals from Soulara
Thank you
Conveient and tasty!
My partner and I are loving Soulara for the connivence of midweek meals. We want highly nutritious meals that are also satisfying and Soulara always delivers!
I'm in my second trimester so it's important that I get all the nutrients I need especially iron and Soulara meals are full of all the good stuff I need right now.
The menu changes frequently also so we never get bored. I'm really enjoying the coconut water and kombucha too...so tasty!
A box of off meals and no refund
Consistently short dated meals that expire in a matter of only a few days. My last order was 9 days late, kept getting rescheduled, ALL TEN MEALS HAD EXPIRED. I am in a battle with customer service to get a refund. Its been a week and nothing.
Never trust a business with no phone number.
They will offer you a credit, don't be fooled, it never comes off your payment. Total scam
Delicious, fresh and healthy
Delicious, fresh and healthy food! I loved it! I will just add more food in a few package, but is awesome and make my life easier and better. Thank you so much

Resposta da Soulara
Soulara are great!
Soulara are a great place to get ready prepared meals from! They deliver their meals fresh NOT frozen. They are all delicious and well prepared with plenty of great ingredients. They are well thought out and have plenty of different options for all tastes and they will meet all your daily nutritional requirements.
The meal planner menu and subsciption options are easy and friendly to use, you can skip weeks and customise the meals to match your life/schedule.
There's definitely a couple of meals I don't enjoy but it's easy enough to leave feedback and they are quite responsive to it.
Deliveries arrive ontime everytime. I've never used a meal subscription service before so I can't compare to others.

Resposta da Soulara
Don’t recommend
I ordered 9 meals and out of them, I didn’t mind two. The rest were not enjoyable at all. The options for different foods is small, with the exact same options coming the following week. I wanted to cancel my order, I emailed Monday at 8:30PM wishing to cancel but was advised I needed have to emailed by 8:00PM for the order to be cancelled.
Wouldn’t recommend.

Resposta da Soulara
Honestly the best foods i have ever…
Honestly the best foods i have ever eaten full of flavour

Resposta da Soulara
Amazing!
I have just gotten my first lot of Soulara meals and I have to say every one so far has been so yummy, they are so full of flavour! I will definitely be keeping my subscription for the next few weeks as I am really enjoying the meals, so easy for me to take to work and also to just heat up at the end of a busy day. If you are thinking of trying a plant based diet and not sure where to start I would 100% recommend Soulara!

Resposta da Soulara
I was excited to stay out of the…
I was excited to stay out of the kitchen after my 6 week gut challenge and enjoy the soulara meals. After ordering and paying in advance and then the weekly payment also coming out my food never came. They let me know that the delivery driver simply could not find my apartment. Being over the weekend they offered to deliver my fresh food 4 days later which I was not comfortable with. I was told I could use my ‘store credit’ but only after the following payment had been taken out which by now I was no longer wanting to spend anymore of my money, only use these ‘store credits’. This has been a complete waste of my time and money and the reply’s have been slow enough that they can keep taking my money. Would not recommend.

Resposta da Soulara
Great food, authentic taste, cruelty-free
Great food, authentic taste, almost like from a home kitchen. Initially, I was freaking out a bit coz the packaging reminded me of aeroplane food but it's nothing like that! I switched after two years on vegan food-delivery food and I like this more, as they have a huge variety of meals :O

Resposta da Soulara
Very impressed
I am trialling several food deliveries and the Soulara food is delicious and wholesome. But I am most impressed with their (lack of non-recyclable) packaging. My worms are loving their blankets!! The thank you note to the delivery person also did not go unnoticed. It's the little things ... thank you. Worth paying a little bit more. Very impressed

Resposta da Soulara
Good But Not great Vegan Meal Service
Firstly I’m vegan and I love that these guys are 100% plant based. The meals are delicious and good value though I do have an intolerance to capsicum so I have to take that out wherever possible. They could add new things to the menu a little bit more frequently and I noticed they removed a few things however I am aware of the fact that due to Covid there have been some supply issues so I’m flexible.
I’ve been with Soulara a few months now.
I do have one issue and I have addressed it with them directly a few times now and it’s to do with the delivery service. The boxes that contain my 7 meals for the week are always slightly damaged because the Courier is not careful. I stopped providing feedback but it is annoying. The boxes themselves could be a little bit more sturdy and the feedback has been taken on.
A few times I have noticed that some of the meal boxes themselves are slightly damaged but I’m still able to enjoy the meals. In a few instances I have been credited. Unfortunately this week the box was not even sealed properly so I know that that’s an issue before it got to the Courier and 2 meals were damaged. I can probably still eat them but for the amount I’m paying for a week that’s not okay. They haven’t been very good at getting back to me and I’ve had to chase it up once already. I already supplied photos and details and I’m still waiting for a resolution. If they had actually sealed the box properly the meals would not have gotten damaged!
So that’s why I only gave them 3 stars because they’re good but not very good or excellent because of the couriers and now because of how poorly this weeks delivery was packaged.
Other people might not be as understanding and I definitely think that they need to be more careful with the courier maybe they should put stickers on the box saying fragile contains males like Chefgood does!
All positives
Just received my second delivery. Meals are soooo delicious, fresh and a perfectly filling size. Customer service is speedy. Shame delivery doesn’t come to my suburb yet which is a little inconvenient. I would love to order all year but I think the delivery might become a hassle as I get tired of driving into town to pick it up. Otherwise, if delivery is available to your door, I highly recommend Soulara.

Resposta da Soulara
Appalling customer service
Good food, but worst customer service ever. Too often we’ve received the wrong meals, missing items, leaking meals. Customer service is appalling, will never provide a refund, and offers credit after asking 4 times.

Resposta da Soulara
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