Communication from SourceIoT and proposal to the solution is very good. Their sales person reached out to address the concern and discussed options and kept us updated. Such effort to communicate with... Ver mais
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Veja o que dizem as avaliações
Good pricing, easy ordering, good payment options. However, I paid for delivery stated as “usually 2-3 days” after purchase. On day 6 after purchase, still no item. I rang to ask when item would be de... Ver mais
A empresa respondeu
Still waiting to self collection, estimated 1-2 weeks for stocks to arrive. Called a few times to get my queries resolved. Email went to junk (which realised 2 days later). Updated: Self collection... Ver mais
A empresa respondeu
Expedited Delivery right before CNY. I bought the high end PC on the day before CNY and I was worried that it'll arrive only after. I messaged the team on whatsapp and they pulled all stops and made s... Ver mais
Detalhes da empresa
Escrito pela empresa
With Full-Stack Expertise, SourceIT helps you Design, Orchestrate and Manage Technologies that Drive Business Success. Elevate your meeting room and personal UC experiences with Video Conferencing Solutions from some of our renowned IT partners such as Microsoft & Zoom. Here in SourceIT, we provide a wide range of Video Conferencing Solutions for all types of Meeting Rooms. Feel free to reach out to us if you need more information regards to our products & services.
Informações de contato
9 Jalan Lembah Kallang, #02-01, 339565, Singapore, Cingapura
- 69783502
- sales@sourceit.com.sg
- sourceit.com.sg
3,8
Muito Bom
87 avaliações
Respondeu a 16% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta de sourceit.com.sg
Thank you for your feedback. We're sorry to hear that you found our response time slower than expected. We appreciate your input and will work on improving our response times to provide a better experience in the future. If you have any further concerns or need assistance, please feel free to reach out.
Resposta de sourceit.com.sg
Thank you for your kind words! We're delighted to hear that you found our service friendly and appreciated the same-day purchase and collection. We strive to make the process as smooth as possible for our customers. We look forward to serving you again!
Esco Aster Pte Ltd
The company I worked for, recently acquired a new office and needed to purchase new video conference tools for the meeting rooms as soon as possible. Sourceit always had the best deals and ready stock. Ordering was fuss free and the items were shipped in a matter of days. And they also have a plethora of well known brands in their inventory. You could almost get anything for your office from them. Bottom line, they fast, reliable and competitively priced.
27 de junho de 2024
Resposta de sourceit.com.sg
Thank you so much for your detailed review! We're thrilled to hear that your experience with SourceIT was smooth and efficient, especially when setting up your new office. Providing fast, reliable service and a wide range of well-known brands is what we strive for, and it's great to know we delivered for you. We truly appreciate your trust in us and look forward to supporting your office needs again in the future!
Good price and quick delivery
11 de junho de 2024
Resposta de sourceit.com.sg
Thank you for your feedback! We're happy to hear you were pleased with our pricing and quick delivery. Your satisfaction is important to us, and we look forward to serving you again in the future!
Resposta de sourceit.com.sg
Thank you for your review! We're glad to hear that you found our service quick and the APC battery as described. Providing genuine products and fast responses is what we strive for. We appreciate your trust in us and look forward to serving you again!
The InstantOn 1930 switch is great..!
I'm very happy with your product selection and your delivery is always prompt.
29 de abril de 2024
Resposta de sourceit.com.sg
Thank you for your fantastic feedback! We're thrilled to hear that you're happy with the InstantOn 1930 switch and our product selection. It's great to know that our prompt delivery has met your expectations as well. We appreciate your support and look forward to continuing to serve you!
Responsive and helpful team!
Responsive, helpful, great quality service. I was in the market for a speakerphone but wasn't sure which model would be most appropriate for my use case. When I called SourceIT, the man I spoke to on the phone asked me a few clarifying questions to understand my specific use case and recommended the right product for me. This saved me a lot of time. I was able to pick up the product soon thereafter. I would consider them again in the future!
8 de abril de 2024
Resposta de sourceit.com.sg
Thank you so much for your wonderful review! We're glad to hear that you had a positive experience with us, and that our team was able to assist you in finding the right speakerphone for your needs. Helping customers find the perfect solution is always our goal, so it's great to know we saved you time and provided the right recommendation. We look forward to serving you again in the future!
They are getting opportunity from your situation
They are like a thief , just for 5 mins set up they asking 700 sgd !!
13 de março de 2024
Resposta de sourceit.com.sg
We want to clarify that our online purchasing typically does not include setup services unless explicitly specified during the purchasing process and the time needed for a VC setup can vary depending on various factors such as the complexity of the equipment, your specific needs, and the environment in which the setup is to be done.
Very prompt & attentive services
Very prompt & attentive services. Highly recommended!
30 de janeiro de 2024
Resposta de sourceit.com.sg
Thank you for your glowing review! We take pride in providing prompt and attentive service to all our customers, and we're thrilled to hear that you had such a positive experience with us. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again soon!
Purchasing experience
the staff was very helpful with my enquiries and gave good advice.
28 de dezembro de 2023
Resposta de sourceit.com.sg
We're delighted to hear that our staff provided helpful assistance and valuable advice during your visit. Customer satisfaction is our priority, and we strive to offer excellent service and support to all our customers. Thank you for taking the time to share your positive experience with us. We look forward to assisting you again in the future!
Essential products or goods could be…
Essential products or goods could be purchased from the Sourceit.com which is very helpful. Appreciated & thanks
20 de novembro de 2023
Resposta de sourceit.com.sg
We're thrilled to hear that you found sourceit.com.sg helpful for purchasing essential products! Providing convenient access to essential goods is our priority, and we're delighted that we could assist you. Thank you for your kind words and appreciation. We look forward to continuing to serve you with quality products and exceptional service. Thank you for choosing us!
Excellent Client Service
Wei was very helpful and knowledgeable. After the initial introduction, he understood the client’s needs immediately and can anticipate and fulfill what’s needed eg GST waiver for use outside Singapore and discounts off the list price. We are happy with his excellent service.
14 de novembro de 2023
Resposta de sourceit.com.sg
We're thrilled to hear that Wei provided you with such excellent service! we take pride in having knowledgeable and helpful staff members like Wei who go above and beyond to meet our customers' needs. Your satisfaction is our priority, and we're glad that Wei was able to anticipate and fulfill your requirements, including the GST waiver and discounts. Thank you for taking the time to share your positive experience with us. We look forward to serving you again in the future!
Resposta de sourceit.com.sg
We're delighted to hear that SourceIT was able to assist you with your requests! Customer satisfaction is our top priority, and we're committed to providing helpful and efficient service to all our valued customers. Thank you for taking the time to share your positive experience with us. We look forward to serving you again in the future!
Deny refund to faulty unit
Deny refund to faulty unit, pushed client to manufacturer service centre for warranty repair when its purchased direct from vendor. AVOID this vendor, not trusted!
17 de outubro de 2023
Avaliação não solicitada
Resposta de sourceit.com.sg
We're sorry to hear about your experience and apologize for any inconvenience caused. Our goal is to ensure customer satisfaction, and we regret that we fell short of your expectations in this instance. We take customer feedback seriously and are committed to addressing any issues promptly. We'll investigate the matter further to ensure improvements are made. Thank you for bringing this to our attention.
Resposta de sourceit.com.sg
Thank you for your positive feedback! We're thrilled to hear that you found our service fast and efficient. Customer satisfaction is our priority, and we're delighted that we could meet your expectations. We appreciate your business and look forward to serving you again in the future!
There is an option for self collection…
There is an option for self collection instead of delivery but I couldn’t see this option during checkout
17 de julho de 2023
Resposta de sourceit.com.sg
Thank you for bringing this to our attention. We apologize for any inconvenience you experienced with the self-collection option during checkout. We're continuously working to improve our website's user experience, and your feedback helps us identify areas for enhancement. Rest assured, we'll investigate this issue promptly to ensure that the self-collection option is clearly visible for future orders. We appreciate your feedback and hope to serve you better in the future.
confirmation email should be sent…
confirmation email should be sent immediately upon online purchase. I should not need to call in to get it.
16 de julho de 2023
Resposta de sourceit.com.sg
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced regarding the confirmation email delay. Your feedback helps us improve our processes, and we'll work to ensure that confirmation emails are sent immediately upon online purchase in the future. We appreciate your patience and understanding, and we look forward to serving you better in your future purchases.
Resposta de sourceit.com.sg
Thank you for your positive feedback! We're thrilled to hear that your ordering and collection experience was seamless. Your satisfaction is our top priority, and we're delighted that everything went smoothly for you. We appreciate your business and look forward to serving you again in the future!
Not flexible in terms of payment
Not flexible in terms of payment.
Customer service can be improved. They also didn't do due diligence and one of my items wasn't delivered to me. They had to make their driver go all the way back for just an item because of their mistake. Perhaps checking it properly before delivery can save time
28 de março de 2023
Resposta de sourceit.com.sg
Hi Bernice,
Our sales staff will reach out to you for further clarification on above stated comment.
SourceIT Pte Ltd
9 Jalan Lembah Kallang,
#02-01, Singapore 339565
(5 min walk from Bendemeer MRT Exit A)
+65 6978 3502
Sourcit had exactly what I wanted, great advice and service
Sourcit had exactly what I wanted, made ordering easy and had a lot of videos of the product in action.
For me this was important as I was paying SGD 500 plus for a monitor arm.
The staff were great, provided helpful advice and guided me where I had issues ( I needed a special adaptor for my monitor).
I would definitely use them again.
Service and delivery was fast (even when I gave the wrong postcode).
19 de março de 2023
Resposta de sourceit.com.sg
Hi Michael,
Thanks for your support and compliments, do check out our website at https://sourceit.com.sg/ for more exclusive offers.
SourceIT Pte Ltd
9 Jalan Lembah Kallang,
#02-01, Singapore 339565
(5 min walk from Bendemeer MRT Exit A)
+65 6978 3502
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