Communication from SourceIoT and proposal to the solution is very good. Their sales person reached out to address the concern and discussed options and kept us updated. Such effort to communicate with... Ver mais
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Veja o que dizem as avaliações
Good pricing, easy ordering, good payment options. However, I paid for delivery stated as “usually 2-3 days” after purchase. On day 6 after purchase, still no item. I rang to ask when item would be de... Ver mais
A empresa respondeu
Still waiting to self collection, estimated 1-2 weeks for stocks to arrive. Called a few times to get my queries resolved. Email went to junk (which realised 2 days later). Updated: Self collection... Ver mais
A empresa respondeu
Expedited Delivery right before CNY. I bought the high end PC on the day before CNY and I was worried that it'll arrive only after. I messaged the team on whatsapp and they pulled all stops and made s... Ver mais
Detalhes da empresa
Escrito pela empresa
With Full-Stack Expertise, SourceIT helps you Design, Orchestrate and Manage Technologies that Drive Business Success. Elevate your meeting room and personal UC experiences with Video Conferencing Solutions from some of our renowned IT partners such as Microsoft & Zoom. Here in SourceIT, we provide a wide range of Video Conferencing Solutions for all types of Meeting Rooms. Feel free to reach out to us if you need more information regards to our products & services.
Informações de contato
9 Jalan Lembah Kallang, #02-01, 339565, Singapore, Cingapura
- 69783502
- sales@sourceit.com.sg
- sourceit.com.sg
Respondeu a 16% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Team was helping with guiding me…
Team was helping with guiding me through from getting to the office and how to make payment of my Lenovo docking station. He even talked me through which docking station would be suitable for my use.
Thank you.

Resposta de sourceit.com.sg
Great customer service
Friendly staff members. Responds promptly to questions. Provides good technical advice.

Resposta de sourceit.com.sg
Good, website is easy to navigate
Good, Lots of items could be found from this website & it is easy to navigate.

Resposta de sourceit.com.sg
Delivery not honored as per schedule
Order was placed on 4/3/2023 and the delivery of the item was supposed to be done within 2-3 days excluding Sunday, but till today,13/3/2023, it is more than a week that the goods is still not delivered to the given address as advised and this is very disappointing and poor service indeed.

Resposta de sourceit.com.sg
Fast response to my queries at odd…
Fast response to my queries at odd hours, very accommodating to my request. Will definitely buy from such a responsive company again.

Resposta de sourceit.com.sg
Poor Comms
Good pricing, easy ordering, good payment options. However, I paid for delivery stated as “usually 2-3 days” after purchase. On day 6 after purchase, still no item. I rang to ask when item would be delivered. Was told “tomorrow”. No apology. Would have been good if SourceIT notifies customers about a delivery delay instead of customers having to call them to find out what’s happened to their purchased item.

Resposta de sourceit.com.sg
No refund received for cancelled order
My order was cancelled on 16 Feb and I’ve yet to receive my refund on that purchase as of 7 March. Was told 3-5 days. Smells like 3-5 weeks and still waiting.

Resposta de sourceit.com.sg
ORDER #EDSSPF1371
Online purchase rather straightforward, payment gateway is also not an issue. We are still experiencing consistently check on our collection schedule as well as invoices.
As of today, we are still waiting for the paid invoice for ORDER #EDSSPF1371

Resposta de sourceit.com.sg
Good deal and smooth transaction...
SourceIT follow up with my order and update the status. Delivery was fast and the service is helpful.

Resposta de sourceit.com.sg
Experience with SourceIT
Online purchase is seamless with the help of Whatsapp chat, only the collection arrangement notice as well as the invoicing were not immediate upon payment made.
Made 2 purchases on 15 & 16 Nov 2022 and still waiting for the invoices.
Appreciate invoices to be generated upon payment received.

Resposta de sourceit.com.sg
Quick and responsive service
I purchased a Jabra Panacast conference camera and table stand from this company. I had some questions before ordering, to which I received prompt answers from the company's Whatsapp live chat. They were very informative and helpful and the goods were delivered as ordered in 2-3 business days. I would recommend this company.

Resposta de sourceit.com.sg
Great, friendly, efficient
Great, friendly service by Wei Fei, Sue Wen and team. Easy online ordering, efficient turnaround, helpful team. Will definitely reorder other IT accessories from them if needed in the future.

Resposta de sourceit.com.sg
Online setup facilitates ease for order…
Online setup facilitates ease for order and payment.

Resposta de sourceit.com.sg
The sales person was quick to answer my…
The sales person was quick to answer my questions and I got the product very quickly after paying for it.

Resposta de sourceit.com.sg
Poor response
Poor response. Did not bother to reply until the next day even though message was read.

Resposta de sourceit.com.sg
Lenovo ThinkPad Universal USB-C Dock
Value for money. Fast Service. Great Customer service.

Resposta de sourceit.com.sg
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