I want to give 5 stars to Helen the receptionist at the Westbury, Wiltshire, practice. Helen went above and beyond for me today, very kind and patient, even though it was very busy, with the phone... Ver mais
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Veja o que dizem as avaliações
I can't praise this dentist high enough! I am anxious about anyone touching my mouth due to past trauma and Anukrita is patient, understanding and accepting of allowing me time to feel comfortable. I... Ver mais
I saw Manisha for a hygienist appt and I can honestly say she was the most thorough hygienist I have had the pleasure to meet. She spent a long time scraping and doing an excellent job of removing pla... Ver mais
When I attend my appointments (regularly). I had mixed experiences when the practice was taken over. But lately the staff have been great. However I’ve just been on hold trying to arrange my next appo... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
We are a group of dental practices providing NHS and private dentistry to patients in East Sussex, West Sussex and Hampshire. Dental treatments include implants, endodontics, periodontics and sedation.
Informações de contato
Reino Unido
- southcliffdentalgroup.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 4% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very friendly staff and quick and easy…
Very friendly staff and quick and easy to get an appointment. Very efficient!
Fantastic work by the Stennying Dental…
Fantastic work by the Stennying Dental Clinic. I will definitely be coming back. Rasona and her colleagues were brilliant. Thank you
Friendly staff
Friendly staff, quick and easy to get appointments, no hassle, prices are okay, and nice building
Urgent appointment needed
I phoned to request my appointment was brought forwards. I spoke with the practice manager who was extremely adaptable to my needs and very professional. I managed to get an appointment the next day. Thank you.
Super efficient from booking through to treatment
Super efficient from booking an appointment that suited me, through to the check up and hygienist which both ran on time and were friendly and professional.
I had a pleasant time at the dentist today. Who can say that!
I attended southcliff dental group st…
I attended southcliff dental group st Leonard’s today, I had such a great experience! The staff was warm and welcoming, my nurse caris and dentist gayatri took the time to explain everything clearly. I felt completely at ease throughout my appointment, and the care I received was outstanding. The reception team was very friendly and made me feel very welcome. I’ll definitely be coming back and recommending them to friends and family.
I have recently had a dental check up &…
I have recently had a dental check up & hygienist appointment in Steyning which was easy to book and my clinician Lakshmi is very helpful and professional. I also have paid to have teeth whitening and found this process very easy with the dental team guiding me through the whole process and showing me the steps. Would recommend. My family also use this dentist.
I am patient of Styening Dental…
I am patient of Styening Dental Clinic.I got an NHS appointment so quickly.I had a consultation and filling and it went really well.The whole team is professional,caring and truly focused on patients well being.I would recommend to everyone.Overall fabb experience.
Nice experience at sheerness practice.
Nice experience at sheerness practice.
Best staffs working there .
I recently joined Steyning Dental…
I recently joined Steyning Dental Clinic as NHS patient along with my partner, which was the best decision i ever made.The reception staff is so welcoming, efficient and so helpful.I am an anxious patient,but the environment in there made me so relieved.The clinician explained everything in detail and i had a filling despite of my anxiety.Overall an amazing experience and would recommend to everyone.
This is for the practice in Hyde…
This is for the practice in Hyde Gardens.
The full time receptionist is very unfriendly and unhelpful to the point of rudeness. When I arrived she as in the middle of a dispute with another patient.
last time I went on a Saturday when there was a lovely friendly receptionist, however she was of a very unkempt appearance with clothes so creased up and looking like in fact she had just arrived at work without going home the previous night!
What has really made up my mind to leave a review though is the dreadful state of their toilet. It was unclean, the hand soap was just from a plastic bottle with its lid removed, but in actual fact empty. the radiator is rusty and dirty, there were no paper hand towels nor air dryer for hands and was just dreadful. If I had seen this before I had my appointment instead of after I would have walked out.
The whole property is very run down, the hygienist chair with many brown taped cuts in it. And a horrible damp smell to top it off.
I cannot understand why there are good reviews, really there is nothing good about this practice.
I had the offer of 4 appointments otherwise I would have left after the 1st one. Now I have had the 4 i will never go back again.
The only positive is that the hygienist is a lovely lady, but I can’t get past all the other negative aspects of this business.
Poor Customer Service
According to their recording - My smile is their top priority, sadly answering the phone not so much !! Really hard to contact, book etc. 16 minutes on hold over 4 calls.... 'Your call will be answered shortly' ... no. no it won't be !
Dental visit
I phoned Trinity Trees in Eastbourne as they were taking on NHS patients. My experience was that all staff were very friendly and helpful. Yulia undertook my assessment and treatment, she explained everything that she was doing and put me at my ease. All the staff understand that patients can be nervous so all try to put you at your ease. A thoroughly positive experience.
Hyde gardens was very good service.
Such an excellent dental practice at…
Such an excellent dental practice at horsham branch. Dentists and hygienist are really careful and helpful. Highly recommended for sure
Lucky enough to find this surgery …
Lucky enough to find this surgery nearby . Every thing was smooth and professional regarding treatment
Terrible treatment, no protection for patients
On 25 Oct 2024 Dr Yazdani a new 'Senior Private Dentist' at South Cliff Dental Group in Hastings replaced 3 fillings in such a clumsy way, causing acid burns to my mouth and nose and a cut to my tongue, injuries which caused me trouble for 2 weeks, that I suspected that Dr Y may not be appropriately qualified, and certainly failed to show appropriate levels of skill on this occasion. I was so concerned that I found it inappropriate to complain to him but eventually managed to refer the matter to the General Dental Council. They took some months to respond saying they had not found evidence that Dr Y, recently recruited from abroad, was not appropriately qualified though they appeared to share my concern about the quality of my treatment. My previous dentist at the Battle Road Practice in Hastings gave me excellent service but left South Cliff before Dr Y came; it may come as no surprise that he did so. Following the GDC information I submitted a formal complaint to South Cliff which they have been considering for months: the most recent response promised failed to materialise after Dr Y said he is not prepared to offer any refund (or compensation I suppose) because he had "given appropriate treatment". Apparently he deems injury and a failure to calculate the necessary depth of fillings to be appropriate. This practice and will not protect you from abuse and neither, it seems, will the numerous bodies charged with regulating dentists. An NHS dentist at another practice corrected the fillings later as well as possible. Avoid this practice and this dentist in particular.
The entrance was very good and booking…
The entrance was very good and booking staff was very helpful and there after my treatment was Deon very well and looked after very well I woul be coming back as all the staff very helpful thank u to take me in.
Best dental clinic
Best dental clinic. i visited first time horsham branch and i get my teeth treatment done. it was very good experience.
Happy with the treatment and services
Their fillings always fall out.
Their fillings always fall out.
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