Ordering easy Payment easy Order response good No update on delivery Initially said by 12/16/24 Tracking no info other that Preparing Nowhere to call no place to email Not quite happy w... Ver mais
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Veja o que dizem as avaliações
Such a variety of tees, hats, sweatshirts, etc. to choose from. Had a difficult time trying to choose between such an expanse of men's, women's and kids items. Made my holiday buying spree enjoyable,... Ver mais
A empresa respondeu
The various wordings on your sweatshirts and other items are very clever, and I am happy to have found gifts for two adult sons. My disappointment is that I couldn't use the New10 code because of the... Ver mais
A empresa respondeu
I placed an order on December 08, 2024. I had a question about the order and e-mailed the company (the e-mail address for customer service) about it and I never received a reply. Makes me wonder if th... Ver mais
3,8
Muito Bom
1 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Overall very happy so far..
Overall very happy so far... just placed the order. My order was with South face and yet on my credit card it shows a company name of Joshine. This is very confusing and hard to track with company names being different.
2 de dezembro de 2024
Avaliação não solicitada
Resposta de southfaces.com
Dear Mary Raines
We are sorry to cause you confusion. We would like to explain to you that the credit card name is our company name and southfaces is our brand name. There is no conflict and you don't need to worry about this issue. Regarding your order, we checked that it is in production. We will make your order and ship it to you as soon as possible. I hope you can receive your order as soon as possible and like your order. Sorry again for the inconvenience.
The Southfaces Team
Easy Website/Great Men's Gift Ideas!
The website is easy to navigate and it makes sizing and purchasing as simple as possible!
Your products are quite applicable for men and I found something for the 2 men in our family that are perfect for them!
30 de novembro de 2024
Avaliação não solicitada
Resposta de southfaces.com
Dear Pat Dolan
Thank you for your feedback, we are happy to hear that you find our website easy to navigate and that you find sizing and purchasing simple. We strive to make your shopping experience as smooth and convenient as possible. We are happy to hear that you have chosen the right product for your recipients and hope they will enjoy them. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team
vets get repect
bought 4 for vietnam vets..was a huge hit..will pick out in the near future. makes me feel good when they smile and laugh!
22 de novembro de 2024
Avaliação não solicitada
Resposta de southfaces.com
Dear Terry Young
Thank you for your feedback. We are glad to hear that the recipient likes our products. Salute to the Veterans. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team
Awaiting notification of shipment
The ordering process was easy enough. However I placed the order on 11/22/24 and have yet to receive a notice as to when it will ship.
Please advise!
21 de novembro de 2024
Avaliação não solicitada
Resposta de southfaces.com
Dear Customer
We are very happy to hear that you find our ordering process convenient. We are sorry for the inconvenience caused by your long wait. We have checked that your order is in transit. For your privacy, please contact customer service service@southfaces.com to check the logistics information. We hope you can receive your order as soon as possible.
The Southfaces Team
Ordering
Ordering was simple but have not yet received. Can’t comment on product
30 de novembro de 2024
Avaliação não solicitada
Resposta de southfaces.com
Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future and hope you could receive your order soon!
The Southfaces Team
Loved the sayings on your tee shirts…
Loved the sayings on your tee shirts and sweatshirts
30 de novembro de 2024
Avaliação não solicitada
Resposta de southfaces.com
Dear Customer
Thank you for your feedback. We are happy to hear that you like the motto on our T-shirts and sweatshirts. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team
it's been over a month and never got my…
it's been over a month and never got my item.This company is a rip off
30 de novembro de 2024
Avaliação não solicitada
Resposta de southfaces.com
Dear customer
We are sorry for the inconvenience. We understand your feelings and we checked your order and your order was shipped and your order has been shipped and arrived locally, but due to problems with local logistics, there will be a delay in delivery. We have contacted the local logistics to verify and asked them to deliver your package as soon as possible. Please kindly wait. While waiting, you can also contact our customer service service@southfaces.com to learn more about the order status. We apologize for the inconvenience again and hope you could receive your order soon.
The Southfaces Team
Easy to use site
Easy to use site, even to make a correction. I just sent you a letter. Hope you answer it and make the correction I asked for.
29 de novembro de 2024
Avaliação não solicitada
Resposta de southfaces.com
Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We would like to check your order, but we cannot find the corresponding order information according to your name. Could you please kindly give us your order number or contact our customer service at service@southfaces.com to check your order status? This way we can better help you.
The Southfaces Team
Easy, easy to use
The site was easy to use and I found what I was looking for easily and there were several different options to choose from.
29 de novembro de 2024
Avaliação não solicitada
Resposta de southfaces.com
Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy and you have a variety of choices. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team
Wordings
The various wordings on your sweatshirts and other items are very clever, and I am happy to have found gifts for two adult sons. My disappointment is that I couldn't use the New10 code because of the already applied "threshold" (I think) discount, which everyone seems to get. So nothing extra for a first-time shopper.
29 de novembro de 2024
Avaliação não solicitada
Resposta de southfaces.com
Dear Customer
Thank you for your feedback! We are glad that you like our website and products. Regarding the discount issue, we would like to check your order, but we cannot find the corresponding order information according to your name. Could you please kindly give us your order number or contact our customer service at service@southfaces.com to check your order status? This way we can better help you.
The Southfaces Team
easy to order1
29 de novembro de 2024
Avaliação não solicitada
Resposta de southfaces.com
Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team
Easy to order & good color selection
Easy to order & good color selection
29 de novembro de 2024
Avaliação não solicitada
Resposta de southfaces.com
Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy and you have a variety of choices . We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team
Humour is everything!
Great products and the sayings are perfect for several in our family!!!
29 de novembro de 2024
Avaliação não solicitada
Resposta de southfaces.com
Dear Customer
Thank you for your feedback. We are glad to hear that you are satisfied with our products and feel that our products are suitable for your family. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team
Resposta de southfaces.com
Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team
Easy to use your website
Easy to use your website. I’m hoping my order ships soon though!!!
26 de novembro de 2024
Avaliação não solicitada
Resposta de southfaces.com
Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future and hope you could receive your order soon!
The Southfaces Team
I like the message
I like the message. I'll determine the rest after I receive the sweat shirt.
28 de novembro de 2024
Avaliação não solicitada
Resposta de southfaces.com
Dear Customer
Thank you for your feedback. We are glad to hear that you are satisfied with our products. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future and hope you could love your order after you received your order!
The Southfaces Team
Shopping It was easy to choose what I wanted and…
It was easy to choose what I wanted and checkout was a breeze.
28 de novembro de 2024
Avaliação não solicitada
Resposta de southfaces.com
Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team
Just a cool looking sweatshirt.
27 de novembro de 2024
Avaliação não solicitada
Resposta de southfaces.com
Dear Customer
Thank you for your feedback. We are glad to hear that you are satisfied with our products and like the products you received. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team
Resposta de southfaces.com
Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future and hope you could receive your order soon!
The Southfaces Team
Finally received my order it is…
Finally received my order it is definitely not true to size and it is very poor quality it appears to be a sweatshirt it’s not at all on a true waste of my money I will not use this site again ! Very disappointed ☹️
27 de novembro de 2024
Avaliação não solicitada
Resposta de southfaces.com
Dear customer
We are sorry for the bad shopping experience. We want to check your order, but the order we found under your name was half a year ago. Could you please kindly tell us your order number or contact our customer service at service@southfaces.com and send us the product pictures you received for verification? In this way, we can better help you solve the problem you reported. We apologize again for the inconvenience caused to you.
The Southfaces Team
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