Sovereign Cruise Club is our first choice for our bookings. Calls are answered quickly by knowledgeable, efficient and friendly staff. Once the booking has been completed, within a few days the promis... Ver mais
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Veja o que dizem as avaliações
Poppy handled our booking speedily and efficiently, having answered the phone straight away! We have booked many cruises through Sovereign, and always found your service extremely helpful.
A empresa respondeu
Very helpful advice from Hans, based on first hand knowledge, answered all our questions on the Queen Victoria ship. We look forward to our first sailing with Cunard.
A empresa respondeu
Booked our Cunard cruise with a really helpful and thoughtful guy on the Thursday.On the weekend had an I.T.query about entering information on the Cunard website.Rang Sovereign and asked a very thou... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de viagens de cruzeiros
- também em
- Agência de Cruzeiros Marítimos
- Empresa de Cruzeiros Marítimos
Escrito pela empresa
The Sovereign Cruise Club is the UK's largest luxury cruise agent. We answer 95% of all calls within three rings with no automated call answering. We promise the finest service, renowned expertise & the guaranteed best prices. Fully ABTA/ATOL protected.
Informações de contato
14 Diddenham Court, Grazeley, RG7 1JQ, Reading, Reino Unido
- 03331 224466
- info@sovereigncruise.co.uk
- sovereigncruise.co.uk
4,9
Excelente
994 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always very helpful staff.
Always very helpful staff.
Been a customer of yours for years would not go to any other company. Service is excellent no robots to hinder your booking .
18 de agosto de 2026
Resposta da The Sovereign Cruise Club
Dear James Murray,
Thank you so much for your recent 5-star review and continued loyalty over the years.
We are delighted to hear that you have always found our team helpful and our service excellent. It is great to know that you value speaking directly with our friendly team.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
EXCELLENT SERVICE
13 de agosto de 2026
Resposta da The Sovereign Cruise Club
Dear Jane Maxwell,
Thank you so much for your recent 5-star review.
We are delighted to hear you received excellent service from our team.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very helpful.
13 de agosto de 2026
Resposta da The Sovereign Cruise Club
Dear Mal,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you found our team very helpful throughout the booking process.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Easy booking over the phone with very…
Easy booking over the phone with very helpful and knowledgeable staff.
17 de agosto de 2026
Resposta da The Sovereign Cruise Club
Dear Mal,
Thank you so much for your recent 5-star review.
We are pleased to hear that your booking experience was easy and that our team were helpful and knowledgeable throughout the process.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Resposta da The Sovereign Cruise Club
Dear ALC,
Thank you so much for your recent 5-star review.
We are pleased to hear that you received excellent service once again. Your continued support is greatly appreciated.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Booked a number of cruises with…
Booked a number of cruises with Sovereign Cruise Club and have always liked their friendly professional manner and competitive prices.
18 de agosto de 2026
Resposta da The Sovereign Cruise Club
Dear Mr Riddick,
Thank you so much for your recent 5-star review.
We are delighted to hear that you have enjoyed booking with us and that our friendly, professional service and competitive prices have kept you coming back.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
The cruise booking staff were friendly…
The cruise booking staff were friendly and answered any questions I had about the forthcoming holiday, hopefully they will be able to answer any further queries I have regarding the holiday
10 de agosto de 2026
Resposta da The Sovereign Cruise Club
Dear Jenny,
Thank you so much for your recent 4-star review.
We are pleased to hear that our team were friendly and able to answer your questions about your upcoming cruise. If you have any further queries, our team will be more than happy to assist.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Resposta da The Sovereign Cruise Club
Dear CustomerT Manning,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our team patient, helpful and understanding. Providing excellent service is always our priority and we appreciate your feedback.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
The young lady named Skye was extremely…
The young lady named Skye was extremely efficient. Excellently dealt with glad we came back to Sovereign.
Beryl Dite
13 de agosto de 2026
Resposta da The Sovereign Cruise Club
Dear Beryl Dite,
Thank you so much for your recent 5-star review.
We are pleased to hear that Skye provided such efficient service and made your experience a positive one. It is fantastic to know you are glad to be back with Sovereign and we truly appreciate your continued trust.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
A very happy customer…
Very pleased to have booked a cruise with Fred Olsen Also my dealings with Sovereign have always been pleasant with very friendly staff.
14 de agosto de 2026
Resposta da The Sovereign Cruise Club
Dear Dorothy Hart,
Thank you so much for your recent 5-star review.
We are pleased to hear you are pleased with your Fred Olsen cruise and that you have always found our team friendly and pleasant to deal with.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Resposta da The Sovereign Cruise Club
Dear Derrick Richards,
Thank you so much for your recent 5-star review.
We are thrilled to hear you were happy with our service.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Call answered promptly and also call…
Call answered promptly and also call back arranged. Best price, beat lowest other quote.
13 de agosto de 2026
Resposta da The Sovereign Cruise Club
Dear Carol Round,
Thank you so much for your recent 5-star review.
We are delighted to hear that your calls were handled promptly and that we were able to arrange a convenient call back. It is fantastic to know that we also beat the lowest price you had been quoted.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
My solo cruise to Norway
I saw the advert in the Daily Mail on Saturday 8th August. I decided to book the P&O Britannia cruise to Norway. I have done lots of cruises with my husband, but sadly he passed away in February. Poppy was very patient and kind, she helped me be confident enough to book a solo holiday.
13 de agosto de 2026
Resposta da The Sovereign Cruise Club
Dear Jill Cass,
Thank you so much for your recent 5-star review.
We are delighted to hear that Poppy provided such patient and caring service while helping you book your P&O Britannia cruise to Norway. We appreciate you placing your trust in us at what must have been a difficult time and we are pleased that Poppy was able to give you the confidence to embark on your first solo cruise.
We hope you have a wonderful holiday and look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Elizabeth handled our booking with…
Elizabeth handled our booking with Oceania cruises extremely efficiently Nothing was too much trouble for her. She answered all our questions with friendliness and patience and delivered the high standard of service I have come to expect from Sovereign Cruises.
13 de agosto de 2026
Resposta da The Sovereign Cruise Club
Dear Mr G McClure,
Thank you so much for your recent 5-star review.
We are delighted to hear that Elizabeth handled your booking so efficiently and provided such friendly, patient service. We will be sure to pass on your kind comments to her.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Provides great service and information
Provides great service and information. always willing to consult the HO of cruise lines if necessary.
Have been using Sovereign to book all of our cruises for the last 12 years
13 de agosto de 2026
Resposta da The Sovereign Cruise Club
Dear Peter Jowett,
Thank you so much for your recent 4-star review and continued loyalty.
We are delighted to hear that you have consistently received great service and helpful information from our team over the years.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Able to understand advisor on phone
6 de agosto de 2026
Resposta da The Sovereign Cruise Club
Dear Mr Alan Aston,
Thank you so much for your recent 5-star review.
We are pleased to hear that you found our team clear and easy to understand.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Joe was very helpful and patient
Joe was very helpful and patient. Wouldn't have booked without his help
13 de agosto de 2026
Resposta da The Sovereign Cruise Club
Dear Charles Kendall,
Thank you so much for your recent 5-star review.
We are delighted to hear that Joe was helpful and patient throughout your booking. We will be sure to pass on your kind comments to him.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Great customer service
Great customer service. Explained everything fully and communicated well after. Also, put together a great price compared to the actual cruise line!
6 de agosto de 2026
Resposta da The Sovereign Cruise Club
Dear Graham,
Thank you so much for your recent 5-star review.
We are delighted to hear that you received excellent customer service and that our team took the time to explain everything clearly and keep you informed throughout the booking process.
We are also pleased we could secure you a great price compared to booking directly with the cruise line.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
So simple to use
5 de agosto de 2026
Resposta da The Sovereign Cruise Club
Dear Christine Jones,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you found our team efficient. We will be sure to pass along your kind words.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Resposta da The Sovereign Cruise Club
Dear Derrick Wilby,
Thank you so much for your recent 5-star review.
We are pleased to hear that your experience was a positive one and that our team were able to assist you effectively.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
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