Poppy handled our booking speedily and efficiently, having answered the phone straight away! We have booked many cruises through Sovereign, and always found your service extremely helpful.
A empresa respondeu
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Veja o que dizem as avaliações
Very helpful advice from Hans, based on first hand knowledge, answered all our questions on the Queen Victoria ship. We look forward to our first sailing with Cunard.
A empresa respondeu
Sovereign Cruise Club is our first choice for our bookings. Calls are answered quickly by knowledgeable, efficient and friendly staff. Once the booking has been completed, within a few days the promis... Ver mais
A empresa respondeu
Booked our Cunard cruise with a really helpful and thoughtful guy on the Thursday.On the weekend had an I.T.query about entering information on the Cunard website.Rang Sovereign and asked a very thou... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de viagens de cruzeiros
- também em
- Agência de Cruzeiros Marítimos
- Empresa de Cruzeiros Marítimos
Escrito pela empresa
The Sovereign Cruise Club is the UK's largest luxury cruise agent. We answer 95% of all calls within three rings with no automated call answering. We promise the finest service, renowned expertise & the guaranteed best prices. Fully ABTA/ATOL protected.
Informações de contato
14 Diddenham Court, Grazeley, RG7 1JQ, Reading, Reino Unido
- 03331 224466
- info@sovereigncruise.co.uk
- sovereigncruise.co.uk
4,9
Excelente
992 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The service level was excellent with…
The service level was excellent with the various aspects of my booking enquiry very professionally managed.
22 de outubro de 2026
Resposta da The Sovereign Cruise Club
Dear Philip Robinson,
Thank you so much for your recent 5-star review.
We are pleased to hear that our team provided excellent service and managed every aspect of your booking enquiry in a professional and efficient manner.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
All your staff that I have spoken to…
All your staff that I have spoken to over the last few years have been very friendly and easy to talk to.
22 de outubro de 2026
Resposta da The Sovereign Cruise Club
Dear Victor Holman,
Thank you so much for your recent 5-star review and continued loyalty.
We are delighted to hear that every member of our team has been friendly, approachable and easy to talk to.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Fantastic company to deal with
Fantastic company to deal with. Very professional
22 de outubro de 2026
Resposta da The Sovereign Cruise Club
Dear Mr Chisem,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you found our service professional and enjoyable from start to finish.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very helpful staff
Very helpful staff. Price always competitive. Answer phone quickly.
22 de outubro de 2026
Resposta da The Sovereign Cruise Club
Dear Mrs Gloria Ivers,
Thank you so much for your recent 5-star review.
We are pleased to hear that you value our helpful service, competitive prices and being able to speak to our team quickly.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Meghan was a very helpful advisor and…
Meghan was a very helpful advisor and helped us with our large booking.
14 de outubro de 2026
Resposta da The Sovereign Cruise Club
Dear Therese Fletcher,
Thank you so much for your recent 5-star review.
We are pleased to hear that Megan was able to assist with your large booking and provide such helpful service throughout. We will be sure to pass on your appreciation to her.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Rebecca was very polite and helpful
Rebecca was very polite and helpful. When we had a question shortly after booking it was dealt with immediately. Very good service.
13 de outubro de 2026
Resposta da The Sovereign Cruise Club
Dear David Crfowhurst,
Thank you so much for your recent 5-star review.
We are pleased to hear that Rebecca provided such polite and helpful service and that your question was resolved so quickly after booking. We will be sure to pass on your kind words.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
We’ve booked a few cruises thru…
We’ve booked a few cruises thru Sovereign and have always received great service.
14 de outubro de 2026
Resposta da The Sovereign Cruise Club
Dear Janet,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you have enjoyed great service on each of your bookings with us.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Resposta da The Sovereign Cruise Club
Dear Steve,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our team friendly, knowledgeable and professional.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very good and helpful service
20 de outubro de 2026
Resposta da The Sovereign Cruise Club
Dear Jon Ari Olafsson,
Thank you so much for your recent 5-star review.
We are pleased to hear that you received such helpful service and had a positive experience with us.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Jo was fantastic when we booked our…
Jo was fantastic when we booked our cruise.He was very knowledgeable and helpful
20 de outubro de 2026
Resposta da The Sovereign Cruise Club
Dear Martin Woodford,
Thank you so much for your recent 5-star review.
We are delighted to hear that Joe’s knowledge and helpful service made your cruise booking such a positive experience. We will be sure to pass on your kind words to him.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
excellent fromstarrt to finish
13 de outubro de 2026
Resposta da The Sovereign Cruise Club
Dear David Briglin,
Thank you so much for your recent 5-star review.
We are pleased to hear that you received excellent service from start to finish from our team.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Excellent Service
I have used Sovereign Cruise Club for a number of years now and have always had excellent service together with competitive prices.
11 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Ian,
Thank you so much for your recent 5-star review and continued loyalty.
We are thrilled to hear that you have consistently received excellent service and competitive prices from Sovereign over the years.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very helpful advice from Hans
Very helpful advice from Hans, based on first hand knowledge, answered all our questions on the Queen Victoria ship. We look forward to our first sailing with Cunard.
19 de outubro de 2026
Resposta da The Sovereign Cruise Club
Dear David Rae,
Thank you so much for your recent 5-star review.
We are delighted to hear that Hans’ first-hand knowledge and helpful advice answered all your questions. We hope you have a fantastic first sailing with Cunard onboard Queen Victoria.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
All good no problem satisfactory…
All good no problem satisfactory service, thank you Clive Clinton.
19 de outubro de 2026
Resposta da The Sovereign Cruise Club
Dear Mr Clinton,
Thank you so much for your recent 5-star review.
We are pleased to hear that you were happy with the service you received.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Resposta da The Sovereign Cruise Club
Dear Deborah,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you received excellent service and great value when booking with us.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Friendly service from a company that I…
Friendly service from a company that I have booked many times with and trust
8 de outubro de 2026
Resposta da The Sovereign Cruise Club
Dear Richard,
Thank you so much for your recent 5-star review and continued loyalty.
We are delighted to hear that you value our friendly service and trust us with your cruise bookings.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Great price and a very slick service.
Jo explained everything and gave us great price.
The information received was also spot on.
Thanks Jo...
14 de outubro de 2026
Resposta da The Sovereign Cruise Club
Dear Alan & Sue,
Thank you so much for your recent 5-star review.
We are pleased to hear that Joe explained everything clearly, provided accurate information and helped you secure a great price. We will be sure to pass on your kind words to him.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Quick & easy process booking our cruise
14 de outubro de 2026
Resposta da The Sovereign Cruise Club
Dear Susan Bennett,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you found the booking process quick and easy.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Poppy handled our booking speedily and…
Poppy handled our booking speedily and efficiently, having answered the phone straight away! We have booked many cruises through Sovereign, and always found your service extremely helpful.
13 de outubro de 2026
Resposta da The Sovereign Cruise Club
Dear Rosie Morton,
Thank you so much for your recent 5-star review.
It is wonderful to hear that Poppy looked after you so well and we truly appreciate your continued trust in Sovereign for your cruise bookings. We will be sure to pass on your kind words to her.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
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