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Spencer Private Hospitals Ltd Avaliações 

470
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I recently had my very first surgery at Spencer Private Hospital and I cannot thank the staff enough. Everyone from the doctors and nurses to the rest of the team was so kind, helpful, and coopera... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

An appointment at Spencer is a firm appointment, not a random clinic starting time, where you're expected to wait whilst several others with the same time slot are seen. The clinicians are most thorou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The Spencer hospital is clean and and well organised. What made my stay a brilliant experience was the staff. Every person I came into contact with was professional, kind, helpful and they always s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Staff was amazing once again and so was Dr Zubair. All very professional, understanding and showed empathy and compassion. Having a familiar nurse there Bhekiwi made me feel relaxed. She was so polite... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Hospital particular
  2. também em
  3. Clínica especializada
  4. Hospital
  5. Hospital especializado
  6. Serviços médicos municipais

Escrito pela empresa

Spencer Private Hospitals are a wholly-owned subsidiary of East Kent Hospitals University Foundation Trust (EKHUFT), providing quality private healthcare for patients. Unique amongst other private healthcare providers, Spencer Private Hospitals generate extra income for the NHS Foundation Trust through payment for services, as well as investing profits back into the Trust hospitals.

Our Hospitals

Escrito pela empresa

Our private hospitals can be found on the grounds of major hospitals across East Kent: Ashford - William Harvey Hospital (WHH), Canterbury - Kent and Canterbury Hospital (KCH), Margate - Queen Elizabeth The Queen Mother Hospital (QEQM).
Spencer Private Hospitals - Ashford
he Spencer Private Hospitals in Ashford is located within the Arundel Unit of the William Harvey Hospital in Ashford (WHH). - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Wi-Fi Access - Car parking available onsite The facility has five consulting rooms, a treatment room and audiology services in partnership with Hearbase. We are also able to offer outpatient Physiotherapy. Ashford also has 4 small en-suite bedrooms located within the William Harvey Hospital. Our Consultant base enables us to offer outpatient appointments in all of the major specialties including Ear Nose and Throat, Maxillo Facial, Ophthalmology, Gynaecology, Paediatrics, General Surgery, Urology, Pain and Orthopaedics.
Spencer Private Hospitals - Canterbury
The Spencer Private Hospitals in Canterbury is located within the Emergency Care facility at Kent & Canterbury Hospital (KCH), with the entrance located immediately left of the Minor Injuries unit with an intercom to gain access. In November 2019 we opened our new location at the Kent & Canterbury Hospital (KCH), following our successful registration with the Care Quality Commission (CQC). This expansion comes as a result of increased demand as well as an identified need to make our services easily accessible to all. The new outpatient facility offers private consultations in Orthopaedics, Urology, Gynaecology, Rheumatology, HCOOP, General Surgery and Healthscreening.
Spencer Private Hospitals - Margate
The Spencer Private Hospitals in Margate is located on the grounds of The Queen Elizabeth The Queen Mother (QEQM) Hospital in its own unit with its own car park and entrance (located on the Ramsgate Road side of the hospital). The Spencer Private Hospitals in Margate has been providing private healthcare services to the people of East Kent for over twenty years and in that time has built an excellent reputation for providing high standards of care. The hospital consists of twenty-two en-suite bedrooms, five consulting rooms and an endoscopy suite. The unit has its own High Dependency Unit and access to Intensive Care facilities. - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Single en-suite rooms with their own TV, DVD and - Wi-Fi access - On site caterers provide fresh food every day - Free Parking.* (*For self-paying and insured patients)

Informações de contato

Spencer Private Hospitals

A wholly-owned subsidiary of EKHUFT, providing private healthcare.

4,6

Excelente

O TrustScore é 4.5 de um total de 5

470 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(470)

399 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

No waiting and super efficient treatment

No waiting and super efficient treatment

27 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Avaliado com 5 de um total de 5 estrelas

Very good service

3 de setembro de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Avaliado com 5 de um total de 5 estrelas

Very good and professional consultation

I was seen on time and the consultant was very helpful, friendly and professional. He made sure he explained everything to my understanding and signposted me very well to other health agencies.

29 de julho de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Avaliado com 5 de um total de 5 estrelas

Appointment was made quickly.

Appointment was made quickly.
Dealt with efficiently by reception staff and saw consultant.
Awaiting follow up appointment

5 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Avaliado com 4 de um total de 5 estrelas

Nursing and Drs caring, but process could be better

Nursing and Drs caring, informative and helpful. Directions to actual Rotunda building very poor - sign inside building not helpful if you're not aware. Felt like factory process on arruval. Small individual rooms, very hot and uncomfortable. Long time waiting after initial check in. Would be helpful if customers were kept up todate wirh wait times. Once Dr and anesthetic team came process was very quick. So much so, that once on recovery nurses needed the bed for next patient. Nursing staff were extremely rushed of their feet.

16 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for your feedback and for choosing Spencer Private Hospitals. We appreciate you taking the time to share your experience and will use your comments to help us enhance the service we provide to our patients.

Avaliado com 5 de um total de 5 estrelas

The confidence and professionalism the…

The confidence and professionalism the doctors, nurses and physiotherapy department give you is so reassuring, that any minor issues I had were quickly removed. Friendly and efficient.

15 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Avaliado com 5 de um total de 5 estrelas

Excellent service.

15 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Avaliado com 4 de um total de 5 estrelas

Waiting time due to scans on NHS

Appointment wait has been longer than expected due to back on NHS for scans

21 de maio de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for your review. We appreciate you sharing your experience with us and are grateful for your feedback. Your comments are important and help us ensure we continue to provide the best possible care and service.

Avaliado com 5 de um total de 5 estrelas

Very good service everyone very kind…

Very good service everyone very kind and helpful the lady on reception was very helpful and friendly

1 de setembro de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Avaliado com 4 de um total de 5 estrelas

Usually I give Spencer Hospital a 5…

Usually I give Spencer Hospital a 5 star but my recent experience was disappointing. I had a phone call to give me an earlier anaesthetist appointment to the one booked for October only to receive another call some 10 minutes later to say it was cancelled as already given to someone else. Maybe a lack of communication somewhere in admin!!! I was elated one minute and then totally deflated.

7 de setembro de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for your review. We appreciate you sharing your experience with us and are grateful for your feedback. Your comments are important and help us ensure we continue to provide the best possible care and service.

Avaliado com 5 de um total de 5 estrelas

Everybody is so very kind and…

Everybody is so very kind and understanding . 🥰 I used to be dreading each visit , but not anymore. No waiting around , twiddling my thumbs . All over very quickly ,smiles all around and off home for a cup of tea !! Many thanks to everyone . Xx

13 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Avaliado com 5 de um total de 5 estrelas

Staff were really friendly and made my…

Staff were really friendly and made my hospital trip very comfortable and easy

15 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Avaliado com 4 de um total de 5 estrelas

Expertise of practitioner.

10 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Avaliado com 5 de um total de 5 estrelas

Reassuring

Friendly , efficient and reassuring.

6 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Avaliado com 5 de um total de 5 estrelas

Excellent service the physio nurse was…

Excellent service the physio nurse was extremely kind and professional a credit to your hospital I think her name is Celina

7 de setembro de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Avaliado com 5 de um total de 5 estrelas

Everything went smoothly according to…

Everything went smoothly according to plan with excellent results

4 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best

Avaliado com 5 de um total de 5 estrelas

Great staff ..

Great staff ... very professional 👏

4 de maio de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Avaliado com 5 de um total de 5 estrelas

From Addmision to discharged very…

From Addmision to discharged very professional

17 de agosto de 2026
Avaliação não solicitada
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Resposta da Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Avaliado com 5 de um total de 5 estrelas

Overall a good experience.Discharge was…

Overall a good experience.Discharge was hand written due to broken printer.Discharge form hadn’t been sent to my Health centre the following day and I had to send it to them as I was trying to arrange an appointment for the clips to be removed..

29 de agosto de 2026
Avaliação não solicitada
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Resposta da Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Avaliado com 5 de um total de 5 estrelas

Pleasant stay at The Spencer Unit.

I was made to feel very at ease from admission until discharge. The Staff in the Spencer Unit, Margate, were very professional, helpful and reassuring.
The whole experience was better than l was expecting and my Consultant Mr Reddy couldn’t have been nicer from my first consultation to the operation, now hopefully a full recovery.

27 de agosto de 2026
Avaliação não solicitada
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Resposta da Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

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