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Spencer Private Hospitals Ltd Avaliações 

470
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I recently had my very first surgery at Spencer Private Hospital and I cannot thank the staff enough. Everyone from the doctors and nurses to the rest of the team was so kind, helpful, and coopera... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

An appointment at Spencer is a firm appointment, not a random clinic starting time, where you're expected to wait whilst several others with the same time slot are seen. The clinicians are most thorou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The Spencer hospital is clean and and well organised. What made my stay a brilliant experience was the staff. Every person I came into contact with was professional, kind, helpful and they always s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Staff was amazing once again and so was Dr Zubair. All very professional, understanding and showed empathy and compassion. Having a familiar nurse there Bhekiwi made me feel relaxed. She was so polite... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Hospital particular
  2. também em
  3. Clínica especializada
  4. Hospital
  5. Hospital especializado
  6. Serviços médicos municipais

Escrito pela empresa

Spencer Private Hospitals are a wholly-owned subsidiary of East Kent Hospitals University Foundation Trust (EKHUFT), providing quality private healthcare for patients. Unique amongst other private healthcare providers, Spencer Private Hospitals generate extra income for the NHS Foundation Trust through payment for services, as well as investing profits back into the Trust hospitals.

Our Hospitals

Escrito pela empresa

Our private hospitals can be found on the grounds of major hospitals across East Kent: Ashford - William Harvey Hospital (WHH), Canterbury - Kent and Canterbury Hospital (KCH), Margate - Queen Elizabeth The Queen Mother Hospital (QEQM).
Spencer Private Hospitals - Ashford
he Spencer Private Hospitals in Ashford is located within the Arundel Unit of the William Harvey Hospital in Ashford (WHH). - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Wi-Fi Access - Car parking available onsite The facility has five consulting rooms, a treatment room and audiology services in partnership with Hearbase. We are also able to offer outpatient Physiotherapy. Ashford also has 4 small en-suite bedrooms located within the William Harvey Hospital. Our Consultant base enables us to offer outpatient appointments in all of the major specialties including Ear Nose and Throat, Maxillo Facial, Ophthalmology, Gynaecology, Paediatrics, General Surgery, Urology, Pain and Orthopaedics.
Spencer Private Hospitals - Canterbury
The Spencer Private Hospitals in Canterbury is located within the Emergency Care facility at Kent & Canterbury Hospital (KCH), with the entrance located immediately left of the Minor Injuries unit with an intercom to gain access. In November 2019 we opened our new location at the Kent & Canterbury Hospital (KCH), following our successful registration with the Care Quality Commission (CQC). This expansion comes as a result of increased demand as well as an identified need to make our services easily accessible to all. The new outpatient facility offers private consultations in Orthopaedics, Urology, Gynaecology, Rheumatology, HCOOP, General Surgery and Healthscreening.
Spencer Private Hospitals - Margate
The Spencer Private Hospitals in Margate is located on the grounds of The Queen Elizabeth The Queen Mother (QEQM) Hospital in its own unit with its own car park and entrance (located on the Ramsgate Road side of the hospital). The Spencer Private Hospitals in Margate has been providing private healthcare services to the people of East Kent for over twenty years and in that time has built an excellent reputation for providing high standards of care. The hospital consists of twenty-two en-suite bedrooms, five consulting rooms and an endoscopy suite. The unit has its own High Dependency Unit and access to Intensive Care facilities. - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Single en-suite rooms with their own TV, DVD and - Wi-Fi access - On site caterers provide fresh food every day - Free Parking.* (*For self-paying and insured patients)

Informações de contato

Spencer Private Hospitals

A wholly-owned subsidiary of EKHUFT, providing private healthcare.

4,6

Excelente

O TrustScore é 4.5 de um total de 5

470 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(470)

399 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, it was more like a reunion than a medical procedure. The staff remembered me from over 2 years ago. Wonderful team.

11 de setembro de 2026
Avaliação não solicitada
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Resposta da Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Avaliado com 5 de um total de 5 estrelas

Excellent care all the way through my…

Excellent care all the way through my stay .

10 de setembro de 2026
Avaliação não solicitada
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Resposta da Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Avaliado com 5 de um total de 5 estrelas

They were kind polite and friendly…

They were kind polite and friendly staff .nice clean and fresh looking reception

20 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Avaliado com 5 de um total de 5 estrelas

Great good

Great good
Service

11 de setembro de 2026
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Resposta da Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Avaliado com 5 de um total de 5 estrelas

Pleasant experience

Seen on time, pleasant clean environment.
Knowledgeable staff/ reception.

21 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Avaliado com 5 de um total de 5 estrelas

Positive experience

Time keeping was excellent . Friendly professional staff

7 de setembro de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Avaliado com 5 de um total de 5 estrelas

All the staff are warm

All the staff are warm, friendly and helpful. Make an unpleasant experience bearable.

1 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Avaliado com 4 de um total de 5 estrelas

Well run unit

Staff were generally very helpful and friendly.
Food was pretty good.
Facilities were fine

5 de setembro de 2026
Avaliação não solicitada
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Resposta da Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Avaliado com 2 de um total de 5 estrelas

Very unpleasant experience

I had a very unpleasant experience with an orthopaedic surgeon, which resulted in me leaving very shaken and in tears. Reception and nursing staff, on the other hand, were kind and professional.

11 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We take all comments seriously and would welcome the opportunity to investigate your concerns further. Please contact us at enquiries@spencerhospitals.com with details of your experience so that we can look into this matter and address it appropriately.

Avaliado com 5 de um total de 5 estrelas

The consultant Dr Mangam is extremely…

The consultant Dr Mangam is extremely caring, thorough and professional

26 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Avaliado com 5 de um total de 5 estrelas

No waiting

No waiting. Staff friendly and helpful. Everything very professional. Good wheelchair access.

13 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Avaliado com 1 de um total de 5 estrelas

Rude no compassion

Rude no compassion, no understanding

21 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

We are sorry to learn that you were disappointed with your experience. Providing high standards of care and service is extremely important to us, and we appreciate you bringing your concerns to our attention. If you would like to discuss this further, please email us at enquiries@spencerhospitals.com where a member of our team will be happy to assist you.

Avaliado com 5 de um total de 5 estrelas

The staff were very good and helpful…

The staff were very good and helpful and had all the information I needed to know

19 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Avaliado com 5 de um total de 5 estrelas

Polite operatives

Polite operatives, prompt treatment

8 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Avaliado com 1 de um total de 5 estrelas

My surgery was cancelled at short…

My surgery was cancelled at short notice and put back by three months which is on top of the 4 months I had already been waiting.

10 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for bringing your concerns to our attention. We regret that your experience did not meet your expectations and would like the opportunity to understand what happened. Please email us at enquiries@spencerhospitals.com with further details so that we can investigate and respond accordingly.

Avaliado com 5 de um total de 5 estrelas

Good experience

Good experience

9 de setembro de 2026
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Resposta da Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Avaliado com 5 de um total de 5 estrelas

The doctor I saw was compassionate

The doctor I saw was compassionate, the appointment was on time and the assistant was very reassuring. Thankyou

10 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Avaliado com 5 de um total de 5 estrelas

Prompt attention

Prompt attention. Excellent staff hospital at Margate very clean and welcoming

4 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Avaliado com 5 de um total de 5 estrelas

Quick easy service to arrange apointments

Very helpful support arranging appointments and follow-ups. Successful resolution to health issues.

10 de agosto de 2026
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Resposta da Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful, and told me what I needed to do.

9 de setembro de 2026
logotipo da Spencer Private Hospitals Ltd

Resposta da Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

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