Spond Avaliações 

60
•
O TrustScore é 2.5 de um total de 5

2,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I'm the junior section coordinator at our football club and we moved all our age groups onto Spond last season and are very happy. Everything in one place now!

Avaliado com 1 de um total de 5 estrelas

Hadde det vært mulig å gi null stjerner, så hadde jeg gitt det. Mottok en gevinst i lotteri fra en klubb i form av mandelkjeks som var delvis knust når den ble levert i postkassen. Prøvd å sende bilde... Ver mais

Avaliado com 1 de um total de 5 estrelas

De firma som gir premier til disse skraploddene må ha relativ stor fortjeneste på dette. Jeg har sponset lag via Spond, men aldri mer. Jeg fikk faktisk premie, som var langt fra det de reklamerer me... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Spond is a solution looking for a problem. it's designed mre for the admins than the users. Multiple e-mails clogging my inbox, when a well designed attendance page on a single point of contact club/... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Software

Informação fornecida por fontes externas variadas

When people get together, wonderful things happen. The time we spend playing sport or sharing common interests is priceless. Away from the worries of work, school or the million other things that play on our minds, it leaves us fitter, happier, healthier. We believe these precious social activities ought to be easier – much easier – to make happen. But, too often, it falls on one person to organize it. We all want it to happen, but we all want someone else to do it. So one volunteer gets stuck managing diaries, scheduling events, checking attendees, organizing transport and managing money. It’s a huge burden that can easily take hours a week if it’s a group with regular events. And they probably don’t get much in return – no money – not even a thank you. Volunteers are often overworked and underappreciated. We’re here to change that. Spond is a free platform designed to deliver all the best bits of participating and nothing else. We streamline and simplify everything in one app so that volunteering doesn’t mean signing your life away. It saves organizers hours every week, ensures attendances, manages communications and collects money. We do it because we want people to get together more often – and to make organizers glad they said yes. More events, more games, more fun. More togetherness.


Informações de contato

2,4

Ruim

O TrustScore é 2.5 de um total de 5

60 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 38% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,4

Todas as avaliações

(60)

17 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great communication tool for any sports academy!

Spond has been a brilliant tool to align all aspects of communication across the academy at Gloucester Rugby Club.

All player and parent communications across multiple age groups are able to be confined to one platform, which has been received extremely positively by all academy stakeholders, due to ease of use and accessibility of information.

I would highly recommend the use of Spond within any sports academy setting.

Wayne Thompson
Head of Academy at Gloucester Rugby

24 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Lureri, ha kakelodd i stedet

Hadde jeg visst hvor dårlige de premiene er, så hadde jeg heller gitt mer penger til ungene.
Helt elendig produkt, som de kunne spart seg for. Trenger ikke frakt plast etc. for det rasket

26 de junho de 2025
Avaliação não solicitada
logotipo da Spond

Resposta da Spond

Hei Chris, vi forstår poenget ditt! Denne typen lotteri er en veldig norsk tradisjon – ment som litt moro, og det har vært veldig populært blant mange av brukerne våre. Noen ganger kan det å tilby en premie hjelpe lagene med å få støtte fra folk som ellers kanskje ikke ville donert, men det er selvfølgelig alltid et flott alternativ å gi direkte til laget.

Avaliado com 1 de um total de 5 estrelas

Elendige premier.

De firma som gir premier til disse skraploddene må ha relativ stor fortjeneste på dette.
Jeg har sponset lag via Spond, men aldri mer.
Jeg fikk faktisk premie, som var langt fra det de reklamerer med, samt at det tok veldig lang tid før det kom frem. Skulle komme til påske i 2024, men kom lenge etterpå. Dessuten var dette en flau opplevelse. Skal ikke fortelle hva premien var, for å skjemme ut firmaet, men dette var NO MORE.

15 de março de 2025
Avaliação não solicitada
logotipo da Spond

Resposta da Spond

Hei Allan, vi beklager å høre om opplevelsen din. Disse loddene er ment som litt moro samtidig som de hjelper lag med å samle inn penger, men vi forstår frustrasjonen dersom premien ikke sto til forventningene eller kom for sent.

Siden aktiviteten ikke tilbys under en lotterilisens, må premiene være små i verdi, noe som noen ganger begrenser hva som kan gis bort.

Vi setter stor pris på at du tidligere har støttet lokale lag gjennom Spond, og vi vil fortsette å jobbe for at opplevelsen skal bli så positiv som mulig for alle som deltar.

Avaliado com 3 de um total de 5 estrelas

Spond is great for checking…

Spond is great for checking availability, but for payments it's a long wait, something they don't tell you is they hold money for over 10 days, I set up a payment request and was paid by all members straight away, but spond won't transfer the money to the bank account for over 10 days.. very frustrating

24 de setembro de 2024
Avaliação não solicitada
logotipo da Spond

Resposta da Spond

Thanks for your feedback — and we’re glad to hear Spond works well for managing availability. We completely understand your frustration about the payment timeline.

Because Spond handles real money on behalf of club and groups, we’re legally required to carry out verification and anti-fraud checks before releasing funds. This can mean a delay of up to 10 business days, especially for first-time transfers or newly verified accounts.

Once verification is complete, future payments are usually transferred much faster. We appreciate your patience — these checks are in place to keep both organisers and members safe.

Avaliado com 1 de um total de 5 estrelas

Supporten er meget treg og svak!

22 de agosto de 2024
Avaliação não solicitada
logotipo da Spond

Resposta da Spond

Hi Mario, we’re sorry to hear you found our support slow. Spond is a free platform, and we use AI technology to handle most queries quickly and effectively. When an issue needs human input, our support team always steps in to help — it just might take a little longer during busy periods. Thanks for your patience and feedback.

Avaliado com 5 de um total de 5 estrelas

I've managed to condense 25 hours of…

I've managed to condense 25 hours of admin down to 4 hours thanks to Spond.

I've already put all of our fixtures into the app as well as training and couldn't be happier with Spond.

Its very easy to use for the club and parents to organise the season.

Fantastic app! And it's FREE.

8 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Spond are so frustrating to work with

Spond are so frustrating to work with, they offer no customer support, it’s all online help articles that don’t address the problem.

So frustrating. Sent messages and no response.

24 de maio de 2024
Avaliação não solicitada
logotipo da Spond

Resposta da Spond

Hi Paul, we’re really sorry to hear you’ve had a frustrating experience. Spond is a free platform, and we use AI and online help articles to resolve most queries instantly.

When something needs personal attention, our support team steps in, but during busy periods it can take a little longer to get a reply. We appreciate your patience and will keep working to improve how quickly we connect users with the right help.

Avaliado com 1 de um total de 5 estrelas

Poor Support

Spond is a good app. But no technical support. I raised a query about payment not received and no answer yet. It’s more than a week and I am still waiting

14 de maio de 2024
Avaliação não solicitada
logotipo da Spond

Resposta da Spond

Hi SK, we’re really sorry for the delay in getting back to you. Spond is a free platform, and we use AI to resolve most queries instantly — to help us keep it that way. However, when it comes to financial or payment-related questions, our team must carry out extra verification checks before responding, which can sometimes take longer.

We completely understand how frustrating that wait can be and appreciate your patience while we make sure everything is handled safely and correctly.

Avaliado com 1 de um total de 5 estrelas

Great app but poor technical support

Great app, really helpful for managing events. But poor technical support via their app help centre. Response times they state are irreverent, no one ever responds.

5 de maio de 2024
Avaliação não solicitada
logotipo da Spond

Resposta da Spond

I am sorry that we have not been able to resolve your query as speedily as we would like. Spond is a free platform and, unlike many of our rivals, we do offer personal support to all of our users. We do ask our customers to refer to Spond's comprehensive Help Center before they are referred to an actual person, and once a request is submitted we try to respond as quickly as possible. We are currently working to further streamline this process and to enhance the speed of our responses.

Avaliado com 1 de um total de 5 estrelas

Is Rugby union elitist and protected

Can't give less than one bit this thing only exists for people who do not understand data rules.

They clearly state that they are a datA processor and yet when the club and I agreed to share the information. This in itself is not legal.

It states that it is governance is in Norway and the UK ICO are complicit in allowing this. What does this mean?

Anyone such as the head coach of a Rugby club could post any defamatory comments they like and you have no leverage to demand any action.

That said it does ,IME require a complicity from the organisation in not controlling comments by their representatives and this seems particularly prevalent with Rugby Union organisations

That said if you want your children to get early onset dementia ignore the comments above and sign them up for rugby

6 de abril de 2024
Avaliação não solicitada
logotipo da Spond

Resposta da Spond

You approached us with a request for some information. We worked closely with you and the club in question to resolve this within the legal parameters in which we operate. This process included taking professional legal advice. We then responded and explained the reasons for the outcome. We are sorry that the end result was not what you wanted, but it was the correct one from a legal and regulatory point of view.

Avaliado com 5 de um total de 5 estrelas

Really love this app

Really love this app. We use it to run our netball club and it is brilliant. We have over 500 members and it’s been invaluable for managing the club, collecting fees and keeping ahead of the admin. We like that Spond listen to our feedback and action points to improve it - with some great additional features being added all the time. Our parents like the no nonsense approach to matches without the need for a million what’s app messages and the coaches find it a really useful tool.

27 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A great app

A great app. It lets me build events and matches and invite members. It helps me keep track of members attendance and availability. I can post match reports, send out polls and message members all in an easy app.

27 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Spond is a fabulous App

Spond is a fabulous App.
Perfect for creating availability requests and events to manage our netball teams.
Can easily see who can and cannot attend and people are able to leave comments.
A*

26 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Such good support

Such good support! Great to be able to contact someone and they immediately sort out any problems. A great app to use 😃

8 de fevereiro de 2024
Avaliação não solicitada

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