Ich war über Jahre sehr zufrieden mit Sportograf, aber insbesondere bei der letzten Sportveranstaltung (Megamarsch Bern) läuft sehr viel schief. Keine Suche per Gesichtserkennung möglich, keine Flatra... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Prepaid for photos, took OVER a week to post photos. NO photos of me at all! Will not issue a refund. Tried multiple ways to get in touch with someone at customer support and everything is automated.... Ver mais
I've done three events with photography done by Sportograf - Tough Mudder 2025 and 2026 as well as a Spartan 10K. The process to get your photos is very laborious, and photos don't appear / go... Ver mais
Habe ein Fotopaket für einen Hyrox vorab gekauft, es gab für das Event dann gerade mal 5 schlechte Foto mit mir darauf und das für 35€. Finger weg davon. Am besten Fotos von Bekannten machen lassen,... Ver mais
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This is the worst validation email…
This is the worst validation email process of any website I've ever used. Despite having back and forth with customer services, finally getting them to register my email address even though its definitely the same email address registered, it still doesn't work.
Just getting either no email sent back with a validation code or getting an unknown error code. So frustrating!
Very disappointed with the pictures…
Very disappointed with the pictures from UTMB Snowdonia trail race May 2026. I did the mistake to pre-order the pictures to only find that the only spots that pictures were taken of myself was at the very end of the race. No photographers during the race at strategic positions - this was not communicated at the time of pre-ordering. Additionally despite these have been published a couple of weeks the high definition images are still not available for download.
N’achetez pas leur pack
N’achetez pas leur pack , les photos ne sont pas dingues et en plus ils ne vous donnent pas tout , il faut repayer derrière si une autre personne apparaît dessus
!!! SCAM !!! Paid for photo package that I cannot access
!!! SCAM!!!! Paid for the photo package but didn’t get access to the photos.
This company is a scam. Myself and my husband paid for the photo package when we entered our Hyrox event. It is now 5 days after the event and we cannot access our photos. I’ve emailed Support no less than 6 times and they just ignore me.
DO NOT BUY ANYTHING FROM THIS COMPANY. YOU WILL NOT GET YOUR GOODS!
Emails ignored…
Emailed customer services to tell them I didn't receive the gift card I had paid for. This was a charity gift so really unimpressed that we can not give this to someone who has raised almost £4000 for charity.
Very disappointed!
No response to e-mails
No response to e-mails, they are not helping any of their customers with a problem
3 Familienmitglieder > 75 EUR Kosten
3 Familienmitglieder > 75 EUR Kosten
Wir sind mit der Familie bei einem Mammutlauf in Nürnberg mitgelaufen.
Geworben wird dann mit einer "Foto Flat" für 25 EUR. Tatsächlich aber sind das dann 25 EUR pro Person, von der man sich Bilder herunterladen möchte.
Großteils sind das nicht mal Fotos von Fotografen, sondern von selbstauslösenden Kameras gemacht und von daher bescheidene Qualität.
Terrible customer service
I did a women’s doubles in Lisbon with my partner last weekend and there are 3 of my stations missing - sled push (neither my partner nor I have photos), sled pull (they only took photos of my partner) and burpee broad jump (neither my partner nor I have photos). My partner and I have sent emails enquiring whether all the photos were uploaded (the photographer was in our faces during the sled push so there are photos) and we have had no response. Not even an acknowledgment. It is poor show considering we have paid for the photo package. Honestly it’s not worth it because even the images they have taken are unusable. For me it is the APPALLING customer service that is the most egregious of the two issues and for that reason I would advise anyone not to purchase the package or purchase photos from them. If you’re going with a mate or family member you’ll be better off asking them. Terrible service and terrible customer service.
Paid €15 for a single high-resolution…
Paid €15 for a single high-resolution photo from a race. Nearly 48 hours later, still waiting for the download link.
Their support reply was a generic message about processing 3 million photos per weekend. I get the volume — but the payment went through instantly, and at €15 per photo this isn't a budget service. The delivery experience should match the price.
In 2026, with the processing power available, there's no reason a paid photo should take two full days to reach the customer. If you can charge in real time, you should deliver in something close to it.
Such a poor experience
Such a poor experience. Waited for an age for high resolution photos. Wasn't able to search by bib number. Then if you want to search for photos AFTER paying, you have to get these approved! It's such aslo such a bad interface.
Absolutely terrible experience
Absolutely terrible experience. Payed 40 pounds, waited 48 hours and still no photos provided. Scam. Do not recommend
Bad quality, bad service, not worth it
4 days after the Hyrox event and still no photos in high resolution available. Race photos medium quality, some okay some terrible also the lighting is very bad. Defenitely not worth the money
Kaum ein Bild von einem selbst
Von 200 Bildern bin ich selbst höchstens 30 mal drauf. Habe 20 andere Bilder mit mir drauf gefunden ( Startnummer sichtbar) und gebeten die hinzuzufügen. Wurde abgelehnt. Frechheit die Hälfte seiner Bilder nicht zu bekommen. Die die man hat sind alle mit Wasserzeichen, und viel zu weit weg oder am Bildrand. Bilder sind unbrauchbar. Alles nur mit aufgestellten Kameras die in zu langen Intervallen auslösen. Keine echten Fotografen.
Kein einziges Foto vom Zieleinlauf
Kein einziges Foto vom Zieleinlauf. Der Rest nur lieblose, unscharfe Bilder. Due reinste Abzocke!!!😡😡😡
If you pay 70 euro for photo's as two…
If you pay 70 euro for photo's as two athletes, it's unaccaptable you hav eto wait almost 48 hours to retreive them. The whole 'moment' is already gone by then.
Employees endanger their customers
The business concept is to take photos of sporting events and sell them to the participants. The employees are extremely inconsiderate in their approach and do not hesitate to endanger the participants. Attempts to contact support were unsuccessful.
Issues resolved quickly!
Had an issue with the download of pictures - issue was resolved within minutes!
Useless
Useless. Nothing works on the website - GPX file upload doesn't work and there isn't even a bib number search. Totally useless
All my finisher photos are out of focus…
All my finisher photos are out of focus 😭. The photos of the other stations: overexposed, underexposed, out of focus... If they are in focus the k-value is not set properly what makes my face colour looks like I'm deceased 🤦🏼♀️.
Absolutely terrible
Absolutely terrible. How can Ironman use this company for their photos??? I pre-purchased a coupon to download my photos. They say you can use a selfie search but it only showed a limited amount of photos. Also the GPX file upload did not show any of my photos. Then after hours of digging through the total amount of photos I found about 10 more photos of me for a total of 27 photos. When I used my coupon at check-out, suddenly there were only 15 photos in my profile. Where's the rest???
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








