Spotify Upgrade Avaliações 

140
•
O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

All in one. Just incredible, this music app. Spotify allows me to follow any Music Artist, groups, or bands I choose. They analyse my choices and create Playlists of a mixture of type of music and art... Ver mais

Avaliado com 1 de um total de 5 estrelas

Spotify.ac - Do NOT use this service, under no circumstances, I believe this is a scam. The key worked for four weeks, when following the process for a replacement I was told to get in touch with staf... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Support is fairly decent but I keep getting kicked off the family plan (I've tried 4 accounts) used different IPs and family plan countries I've done all the steps properly and it's still kicking m... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Save yourself the trouble and just buy it from spotify, this website not only takes your money, but the only "fix" they have is to create an entirely new account to make their stolen creditcard fami... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Casa de espetáculos

Escrito pela empresa

Automatic premium upgrades for your Spotify accounts. Stream & download music at hi-definition quality with no advertisements!


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

140 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,0

Todas as avaliações

(140)

3 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Worked perfectly for 5 days....

Worked perfectly for 5 days after that i got removed from the premium family i contacted them and got a new fresh key i used it and in 30 minuted i got removed again now they just keep ignoring me

1 de novembro de 2020
Avaliação não solicitada
logotipo da Spotify Upgrade

Resposta da Spotify Upgrade

Hello there,

Firstly, please submit your transaction ID or email. We'll be able to look up your order and confirm if it exists with that information.

Secondly, we have a support team working round the clock on our website's internal ticket system.
A message sent via https://spotify.ac/contact will be responded to within a few hours.

Finally, there is an automatic replacement link on our website at https://spotify.ac/replace. Anyone who is removed from Family Plan can use that link to re-claim their Premium within a click.

Regards,
Spotify.ac Support Team

Avaliado com 5 de um total de 5 estrelas

The GOATs

They are litteraly the goats they just spent 1h hour helping me, it works so well, TYYY

25 de outubro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

All in one

All in one. Just incredible, this music app. Spotify allows me to follow any Music Artist, groups, or bands I choose. They analyse my choices and create Playlists of a mixture of type of music and artists. I'm always amazed at what I am given to listen to! Artists I've never heard, and I can keep or delete. I'm super satisfied with Spotify! I think I'll stay with and keep discovering.

15 de outubro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very nice (:

Did had a small issue with my account, but sorted out real quick! Even when i made mistakes providing details, they just kept helping no probs! Thanks for the service!

3 de outubro de 2020
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Helpful at first, but there's more.

Support may not be 24/7 but at least you're not having a robot feed you a endless chain of the same "What's your issue" loop end on end, when they're posted as online, they will be there quickly to help you with your needs. Told the agent my issue, and a few minutes later my issue was resolved nearly instantly.
EDIT: Shortly after writing this review, both accounts I had upgraded were removed from the premium plan, after using their replacement service, they had been removed again within an hour. My experience in attempting to renew the premium services on said accounts has been miserable. Hence the 1 star review I'm giving as of now.
Furthermore, another edit: The next day, after contemplating a refund, a support agent did go over my support ticket, and helped me get through the issues I was having, I will admit to being fairly frustrated during my last edit, given some problems were of my own accord. My experience all throughout however will have to hover around 3 stars.

27 de setembro de 2020
Avaliação não solicitada
logotipo da Spotify Upgrade

Resposta da Spotify Upgrade

Hello there,
We're sorry for the experience. You can contact us via our contact form at https://spotify.ac/contact and we will make sure that this issue is resolved.

Please submit your transaction ID or email. We'll be able to look up your order and confirm if it exists with that information.

Finally, there is an automatic replacement link on our website at https://spotify.ac/replace. Anyone who is removed from Family Plan can use that link to re-claim their Premium within a click.

Regards,
Spotify.ac Support Team

Avaliado com 5 de um total de 5 estrelas

Fast help

Fast help, support almost 24h/24 active. Fast replacements and no problems with support.

27 de setembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Spotify.AC above all other sites!

I tried another site, and it did not work. Unfortunately this showed up as the 2nd site for me, instead of the 1st. Anyway, I gave it a shot after being disappointed and not only was this site a much easier user interface, there was instant live chat support who took me through the entire process from start to finish. In the meantime, I had to e-mail the other site about the issue and am still waiting for a response, I already got my account activated through here, and instant chat response with customer support who was was nice, courteous and knowledgeable. I cannot recommend this site enough.

26 de setembro de 2020
Avaliação não solicitada

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