First off, I'd like to comment on their Customer Service. Each time I have contacted them, their response was prompt and the problem was resolved. I'd also want to say that I have never been disappoi... Ver mais
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Veja o que dizem as avaliações
In an age of poor customer service and subpar products, I am so glad to have come across Spring Step Shoes. I love the details, styles, and the comfort aspect. It is also refreshing that they have g... Ver mais
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I absolutely love Spring Step Shoes — their footwear is beautifully crafted for every season: spring, summer, fall, and winter. Every pair is incredibly comfortable and stylish. The L’Artiste collecti... Ver mais
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The Merchant with the Mostest My daughter and I visited Spring Step in Lancaster, Pa. We were immediately greeted by one of the owners who went out of her way to provide excellent customer service. I... Ver mais
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Detalhes da empresa
Escrito pela empresa
The ultimate in comfort and fashion. Spring Step Shoes carries a multi-generational family legacy of providing fine craftsmanship and unparalleled European comfort shoes, boots, sandals and more for both women and men. Beautifully made shoes to cover all kinds of feet. Women, Men, Orthopedic, comfortable, with a wide range of wedges, sandals, boots, and more. Enjoy comfort with every step. Free Shipping and Easy Returns.
Informações de contato
West McNab Road 1001, 33069, Pompano Beach, Estados Unidos
- 1-877-444-6703
- service@springstepshoes.com
- springstepshoes.com
4,6
Excelente
423 avaliações
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Love the style and comfort of your…
Love the style and comfort of your shoes!!
Customer Service is exceptional and easy to work with..
Thanks for everything!!
14 de outubro de 2025
Resposta de Spring Step Shoes
Hello Barb,
Thank you for your 5 Star review!
We’re thrilled to hear that you love both the style and comfort of our shoes, and that our Customer Service team made your experience an exceptional one.
Your feedback is greatly appreciated, and we thank you for being a valued part of the Spring Step family!
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Customer Care Team
Love Lartiste boots
7 de outubro de 2025
Resposta de Spring Step Shoes
Hello Melinda,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Love shopping here!
I have never had a bad experience with this company. The products are beautifully made regarding style, comfort, true to size and delivery time. Once I discovered this shoe source I have purchased all my shoes from Springstep. It offers such a large variety of styles that I barely need to purchase anywhere else.
7 de outubro de 2025
Very comfortable shoes and perfect…
Very comfortable shoes and perfect sizing! Very fast shipping. Sad Canada doesn’t get free shipping
14 de outubro de 2025
Resposta de Spring Step Shoes
Hello Aurélie,
Thank you for your 5 Star review!
We’re so glad to hear that you find our shoes comfortable and appreciate the perfect fit. We’re happy that your order arrived quickly! We understand that shipping costs to Canada can be frustrating and appreciate your feedback.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Customer Care Team
being there ....
Thank you for being there when the shoes I bought were a little big...the exchange process for a smaller size was adequate and successful.. Loved the shoes all around.
14 de outubro de 2025
Ordered two pair of boots
I ordered two pair of boots. Great fit, good customer service. I would have liked a sale price or discount especially for returning customers .
7 de outubro de 2025
Staff was very helpful and your shoes…
Staff was very helpful and your shoes are amazing.
13 de outubro de 2025
Resposta de Spring Step Shoes
Hi Debbie,
Thank you for your 5 Star review!
We’re so glad to hear that our staff was helpful and that you’re enjoying your shoes. We appreciate your support and hope you continue to love shopping with us!
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Customer Care Team
My order got here very fast and all was…
My order got here very fast and all was in great shape!!!!
12 de outubro de 2025
Resposta de Spring Step Shoes
Hello Anne,
Thank you for your 5 Star review!
We’re so happy to hear that your order arrived quickly and in perfect condition. Your satisfaction means a lot to us, and we hope you continue to enjoy your Spring Step Shoes!
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Customer Care Team
I shopped at the Spring Step store in…
I shopped at the Spring Step store in Branson. Awesome unique footwear. The sales lady was fabulous, very knowledgeable, kind and helpful.
12 de outubro de 2025
Resposta de Spring Step Shoes
Hello Kimberlye,
Thank you for your 5 Star review!
We’re so happy to hear that you had such a great experience at our Branson store and that our team member provided you with excellent service.
We appreciate your feedback and hope you enjoy your new shoes! 👢✨
Have a wonderful day!
Best Regards,
Yve
Customer Care Team
I had an amazing sales person that…was awesome and professional.❤️
I had an amazing sales person that explained and answered every questions I had about the shoes. The shoes are so comfortable to wear. I love them.
5 de outubro de 2025
Shoes for Work
When I stepped into the store I was met with a very friendly and helpful sales associate. I bought a pair of athletic shoes for work and they are light and very comfortable.
11 de outubro de 2025
Beautiful Boots!
Products are beautiful and well crafted. customer service is exceptional, transaction was easy and the item shipped quickly.
12 de outubro de 2025
First purchase, but definitely not the last!
Purchased 3 pairs of shoes. Read the reviews and based sizes off of those. All of them were a good fit, well packaged, and looked great. I received prompt communication regarding my order, packing, and shipping. Delivery confirmation was also received. The shoes were really nicely made, colors were even better in person and I can't wait to wear them outside.
12 de outubro de 2025
Review on 5 star experience
I work at the West Palm Beach store, so you know I'm going to give a great review! I love the product, I love my job, and I love my coworkers. I love the purse I bought. The quality is excellent and the color goes with everything!
11 de outubro de 2025
Resposta de Spring Step Shoes
Hello Jmac,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
I had to make a return and it was…
I had to make a return and it was processed promptly. I have always had a positive experience when ordering from Spring Step shoes.
3 de outubro de 2025
Very disappointed
I have reached out to customer care team multiple times and have never gotten a response. Although I love L’Artiste, it may not be worth ordering if customer support isn’t available. I am missing 600 reward points but decided to use what I do have, however, the discount shows redeemed even though the discount does not show up in the checkout. This could be taken care of easily if customer support would respond.
4 de outubro de 2025
Resposta de Spring Step Shoes
Hello Sheila,
Thank you for taking the time to leave a review about your recent experience with us. We have sent an email regarding your issue, please also check your spam folder. We will resend the email to ensure you receive it.
Feel free to reply directly to this email or reach out if there’s anything else we can do to assist you.
Thank you again for your feedback, and we hope to have the opportunity to better serve you in the future!
I love your product.
I love your product.
The only footwear i buy.
Process was easy.
Keep up the good work.
4 de outubro de 2025
Resposta de Spring Step Shoes
Hello Lorna,
Thank you for your 4 Star review!
Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.
Have a wonderful day!
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