Item was as described! Shipping was quick and secure. Ordering was easy and uncomplicated. Greatly appreciate the quality of the product. Thank you!
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Veja o que dizem as avaliações
I did receive my well packaged order in a timely manner. Unfortunately, it was defective from the manufacturer (that is why the rating is not a 5). I reached out and sent a video of the defect. They... Ver mais
A empresa respondeu
I received my order in a timely manner. Front windshield moulding fit well however the technician was not able to install it since the window clips did not fit properly. He told me they kept popping o... Ver mais
A empresa respondeu
I have ordered many times with SS396 and have had very good experience with the correct and the wright parts. The free shipping on most parts is also GREAT. Very satisfied with your company. Just wish... Ver mais
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Detalhes da empresa
Escrito pela empresa
When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
Informações de contato
2 Commerce Blvd, 32164, Palm Coast, Estados Unidos
- 2032351200
- info@ss396.com
- ss396.com
4,2
Muito Bom
522 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 94% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast and excellent service!A++
4 de setembro de 2026
Avaliação não solicitada
This is a horrible company with…
This is a horrible company with horrible customer service. The led me on for over a year on a back ordered part. Then I go to cancel and return parts that went with the back ordered part they say it’s been to long after I called them every month to check and was told they would do a return and refund if part never came in. Now they can’t ever tell me where my refund is for the back ordered part. Horrible company. Buyers beware.
2 de outubro de 2026
Avaliação não solicitada
Fast shipping! Great experience!
Item was as described! Shipping was quick and secure. Ordering was easy and uncomplicated. Greatly appreciate the quality of the product. Thank you!
29 de setembro de 2026
Avaliação não solicitada
Fast shipping
Fast shipping, parts fit perfectly, price wasn't too bad, but could always be cheaper
23 de setembro de 2026
Avaliação não solicitada
Body bushings on hand.
Parts were on hand and the shipping happened immediately.
20 de setembro de 2026
Avaliação não solicitada
Resposta da ss396.com
Great to hear your parts were available and shipped immediately. We appreciate your business!
Fast shipping and looks like quality…
Fast shipping and looks like quality parts. Excited to get the project started
22 de setembro de 2026
Avaliação não solicitada
Resposta da ss396.com
Great to hear the parts arrived quickly and met your expectations. We appreciate your business and hope the project goes smoothly!
Always helpful and knowledgable sales…
Always helpful and knowledgable sales people. Easy to use website.
22 de setembro de 2026
Avaliação não solicitada
Resposta da ss396.com
Thank you! We’re glad you received helpful service and had an easy online shopping experience.
Parts arrived quickly and fit…
Parts arrived quickly and fit perfectly!Purchased the AC Delete box for my 71 Monte Carlo
21 de setembro de 2026
Avaliação não solicitada
Resposta da ss396.com
Great to hear! We’re happy the AC delete box was a perfect fit for your ’71 Monte Carlo. Thank you for choosing SS396!
You're up front with your customers and…
You're up front with your customers and sometimes you're suppliers aren't. Pleased with your service.
25 de setembro de 2026
Avaliação não solicitada
Resposta da ss396.com
Thank you! We believe in being honest and upfront with our customers, even when supplier information may be limited. We’re glad you were pleased with our service and truly appreciate your business!
Great Place!
Large selection of parts-ease ofordering-fast delivery!!!
21 de setembro de 2026
Avaliação não solicitada
Resposta da ss396.com
We love hearing this! We’re glad you found the parts you needed, ordering was easy, and everything arrived quickly. Thank you for your support!
The order was taken care of in a quick…
The order was taken care of in a quick and professional manner
14 de setembro de 2026
Avaliação não solicitada
Resposta da ss396.com
Great to hear everything was handled quickly and professionally. We appreciate your business!
Everything was as ordered and described…
Everything was as ordered and described and packaged so very well. Thank you
18 de setembro de 2026
Avaliação não solicitada
Resposta da ss396.com
Thank you as well Arthur!
The item doesn’t match the OEM item
The item doesn’t match the OEM item. Mine was damaged and I wanted a replacement, but this is doesn’t fit, and is considerably shorter than the original item
14 de setembro de 2026
Avaliação não solicitada
Resposta da ss396.com
We’re sorry to hear that the item does not match the original and is not fitting properly. Please give us a call so we can review the part and your vehicle information to determine the best way to assist you.
Detailed product information and timely…
Detailed product information and timely delivery
16 de setembro de 2026
Avaliação não solicitada
Resposta da ss396.com
Thanks for the feedback and five stars Aaron!
Fast delivery of the book i ordered
Fast delivery of the book i ordered. Book was as described.
15 de setembro de 2026
Avaliação não solicitada
Defective Parts
The center caps did not fit and the prongs were brittle and lacked flexibility. One broke while trying to install. The Customer Service representative was rude. Ground Up only offered me a return on the 3 I didn't open but they would not take responsibility for the parts not fitting. I'm guessing they will restock and resell these defective parts to someone else. I bought replacement parts from a competitor and they fit.
10 de setembro de 2026
Avaliação não solicitada
Resposta da ss396.com
We’re sorry the center caps did not fit and that you had a disappointing customer service experience. Returned merchandise is evaluated before being placed back into inventory, and return options are based on the condition of the merchandise and our Returns & Claims Policy.
70 Chevelle SS 402 numbers matching show car
I have ordered many times with SS396 and have had very good experience with the correct and the wright parts. The free shipping on most parts is also GREAT. Very satisfied with your company. Just wished it was closer so I could come and see your place. I live in (Beloit, WISCONSIN). THANKS for your GREAT service and parts. Rebuilding a 70 Chevelle SS BBC 402 numbers matching (TOTAL RESTOREATION SHOW CAR). Randy
15 de setembro de 2026
Avaliação não solicitada
Resposta da ss396.com
Thank you for the fantastic feedback, Randy! We’re glad you’ve had great experiences with your orders, parts, and our free-shipping offers. Best of luck with your ’70 Chevelle SS restoration—we appreciate your continued business and look forward to helping with the project!
They had the part I wanted and the…
They had the part I wanted and the shipping was fast
14 de setembro de 2026
Avaliação não solicitada
Resposta da ss396.com
Hey Greg, we thank you for your business!
Reliability and timely shipping.
4 de setembro de 2026
Avaliação não solicitada
Resposta da ss396.com
Thanks for the five stars Dave!
Fast shipping, nice parts
Fast shipping, really nice parts - first time using this vendor and will definitely shop with them again.
7 de setembro de 2026
Avaliação não solicitada
Resposta da ss396.com
Thanks for the great feedback! We’re glad you were impressed with the parts and fast shipping, especially as a first-time customer. We look forward to helping you again!
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