Item was as described! Shipping was quick and secure. Ordering was easy and uncomplicated. Greatly appreciate the quality of the product. Thank you!
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Veja o que dizem as avaliações
I did receive my well packaged order in a timely manner. Unfortunately, it was defective from the manufacturer (that is why the rating is not a 5). I reached out and sent a video of the defect. They... Ver mais
A empresa respondeu
I received my order in a timely manner. Front windshield moulding fit well however the technician was not able to install it since the window clips did not fit properly. He told me they kept popping o... Ver mais
A empresa respondeu
I have ordered many times with SS396 and have had very good experience with the correct and the wright parts. The free shipping on most parts is also GREAT. Very satisfied with your company. Just wish... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
Informações de contato
2 Commerce Blvd, 32164, Palm Coast, Estados Unidos
- 2032351200
- info@ss396.com
- ss396.com
4,2
Muito Bom
522 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 94% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da ss396.com
Thanks for the great feedback! We’re glad your order arrived quickly and was well packaged. We appreciate your business!
Nova front spoiler
Product just like described and delivered with car and well packed
4 de setembro de 2026
Avaliação não solicitada
Resposta da ss396.com
Thanks for the great feedback! We’re glad the product was just as described, arrived safely, and was well packaged. We appreciate your business!
First time customer….Good people took…
First time customer….Good people took care of me when I had a problem… then checked again to be sure order was correct and I was completely satisfied!! Have ordered from them 2 more times since with the same great results!!
13 de agosto de 2026
Avaliação não solicitada
Resposta da ss396.com
Thank you for the fantastic feedback! We’re thrilled to hear our team took care of you, followed up to make sure everything was right, and earned your trust for your next two orders as well. We truly appreciate your continued business!
Not a great experience
Not a great experience. Specifically asked if all parts were in stock prior to pulling the trigger on the 950.00 purchase. Weeks went by before they shipped outta a Florida warehouse. And got 1 of 3 parts of the order first and zero information on the remaining pieces on my order. And missing hardware from what I can see. FedEx dragged the boxes across my rock landscape literally rt in front of me and dropped em at my door amd driver ran off as I was asking him questions.. frustrated and disappointed
4 de setembro de 2026
Avaliação não solicitada
Resposta da ss396.com
We’re sorry for the frustration with the shipment and the confusion regarding the multiple boxes. Your order was placed on 8/26/26, shipped on 8/31/26, and the three boxes were delivered or scheduled for delivery between 9/4 and 9/5. If you’re still missing hardware or have concerns about the condition of the packages, please give us a call and we’ll be happy to help. Regarding the FedEx delivery, please contact us so we can file a claim with the carrier.
Order received with manafacturer defect. 396 took care of it.
I did receive my well packaged order in a timely manner. Unfortunately, it was defective from the manufacturer (that is why the rating is not a 5). I reached out and sent a video of the defect. They immediately started the return process by sending me a return label (I still gave a 4 because they responded so quickly). Shipped it back the same day and now waiting for them to receive, evaluate and ship me a new one.
UPDATE: 9/18
Received the new mirror. Much better condition than the first 1.
2 de setembro de 2026
Avaliação não solicitada
Resposta da ss396.com
Thank you for the update. We’re sorry the first mirror arrived with a manufacturing defect, but we’re glad our team responded quickly and made the return process easy. It’s great to hear the replacement arrived in much better condition. We appreciate your patience and your business!
Great Fast Delivery to Tampa Florida
Great Fast Delivery to Tampa Florida
Fan Clutch fit my 1970 Chevelle SS 396 “Perfect “
25 de agosto de 2026
Avaliação não solicitada
Good parts fast shipping.
28 de agosto de 2026
Avaliação não solicitada
Resposta da ss396.com
Thank you for the great feedback! We’re glad you’re happy with the parts and fast shipping. We truly appreciate your business!
I got everything I ordered
I got everything I ordered. Fast shipping, good prices . Site said if you spend over $299 shipping is free. I spent over $2200.00 . And had to pay for shipping. Bad advertisement
27 de agosto de 2026
Avaliação não solicitada
Resposta da ss396.com
Thank you for your feedback. We’re glad you received everything you ordered and were happy with the shipping speed and prices. Our free-shipping promotions apply only to eligible items, and each item indicates whether it qualifies; some products cannot qualify because they are manufacturer drop-shipped or restricted by the manufacturer’s policy. We apologize for any confusion and appreciate your business.
Great condition not over priced thankyou
1 de setembro de 2026
Avaliação não solicitada
Resposta da ss396.com
Thanks for the review Shayne!
Great company to work with
3 de agosto de 2026
Avaliação não solicitada
Resposta da ss396.com
We’re glad you had a great experience working with us. We truly appreciate your business!
One item came incomplete and I still…
One item came incomplete and I still have not received the missing items
24 de agosto de 2026
Avaliação não solicitada
Resposta da ss396.com
We’re sorry for the delay in getting the missing items to you. Someone will be in contact with you to help get this resolved.
It’s great that you have all the…
It’s great that you have all the different types of parts one needs.
9 de julho de 2026
Avaliação não solicitada
Resposta da ss396.com
Thank you for the great feedback! We’re glad you appreciate the wide variety of parts we offer and are happy we can be a go-to source for your restoration needs. We truly appreciate your business!
Good prices fast shipping of a variety…
Good prices fast shipping of a variety of parts.
4 de agosto de 2026
Avaliação não solicitada
Resposta da ss396.com
Thank you for the great feedback! We’re glad you’re happy with our pricing, shipping, and variety of parts. We truly appreciate your business!
They really suck with customer service
They really suck with customer service. I have purchased many of products since I’m rebuilding six classics. I spun the wheel for my 10 percent off and when I didn’t get I called first thing this morning and I was told I was a day early and I didn’t read the small print. He said to me that a lot of people had the same complaint. So instead of giving me the 10 percent he said there was nothing he could do. So I cancelled the order and they want to charge me a handling fee. Well go ahead because you just lost a customer which I know they don’t care about. And by the way this is the third time that their customer service absolutely sucks. I’m moving on they don’t care about the customer.
31 de agosto de 2026
Avaliação não solicitada
Resposta da ss396.com
Thank you for your feedback. We’re sorry for the frustration, but our representative was correct that promotional offers cannot be combined—you can use either the 10% discount or the free-shipping promotion. We understand this wasn’t the outcome you were hoping for and apologize for the misunderstanding.
very helpful when needed to speak to…
very helpful when needed to speak to customer service, fair prices and great availability
27 de agosto de 2026
Avaliação não solicitada
Resposta da ss396.com
Thank you for the great feedback! We’re glad to hear our customer service team was helpful and that you’re happy with our pricing and availability. We truly appreciate your business!
Yours is the only company I deal with…
Yours is the only company I deal with that.Does not send tracking info and updates. Last time I ordered from here , I had an item had to be returned due to shipping damage. It's order will need to do return due to item.Does not fit my vehicle.
28 de agosto de 2026
Avaliação não solicitada
Resposta da ss396.com
Thank you for your feedback. We checked your most recent order, and it shows that the order shipped on 8/20, with a tracking email sent that same day (always check spam), and it was delivered on 8/25. We’re sorry if you didn’t see the tracking notification, and if your current order doesn’t fit your vehicle, please give us a call so we can help with the return process.
It is for my 67 Chevelle came and looks…
It is for my 67 Chevelle came and looks great, I will order one for my 67 El Camino
29 de agosto de 2026
Avaliação não solicitada
Resposta da ss396.com
Thank you for the great feedback! We’re glad to hear it looks great on your ’67 Chevelle, and we appreciate you choosing us for your ’67 El Camino as well. We look forward to helping with your next order!
Resposta da ss396.com
Thanks for the feedback George.
easy to navigate website and found the…
easy to navigate website and found the parts I needed for my 64 Chevy II.
20 de agosto de 2026
Avaliação não solicitada
Resposta da ss396.com
That is what we like to hear Paul! Thank you for the business.
This company is great
This company is great. Easy to navigate website and if I do need to call the people are amazing as well.
25 de agosto de 2026
Avaliação não solicitada
Resposta da ss396.com
Thanks for the nice feedback SLG!
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