Item was as described! Shipping was quick and secure. Ordering was easy and uncomplicated. Greatly appreciate the quality of the product. Thank you!
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Veja o que dizem as avaliações
I did receive my well packaged order in a timely manner. Unfortunately, it was defective from the manufacturer (that is why the rating is not a 5). I reached out and sent a video of the defect. They... Ver mais
A empresa respondeu
I received my order in a timely manner. Front windshield moulding fit well however the technician was not able to install it since the window clips did not fit properly. He told me they kept popping o... Ver mais
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I have ordered many times with SS396 and have had very good experience with the correct and the wright parts. The free shipping on most parts is also GREAT. Very satisfied with your company. Just wish... Ver mais
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Detalhes da empresa
Escrito pela empresa
When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
Informações de contato
2 Commerce Blvd, 32164, Palm Coast, Estados Unidos
- 2032351200
- info@ss396.com
- ss396.com
4,2
Muito Bom
522 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 94% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Experience
Ordering was easy on website & speedy delivery.
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da ss396.com
Larry, thanks for the review!
Not all of my parts ordered were…
Not all of my parts ordered were delivered.
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da ss396.com
Mike, that is because some of the parts you ordered are "drop shipped", so they ship from the manufacturer and can take a little longer than the in stock items from our warehouse you already received. Any questions, give us a ring!
I will shop here again
Website selection and prices were great and the shipping was fast. I will shop here again.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da ss396.com
Hey Keith, thanks for the review!
I await delivery of 2026 sales catalog by mail.
I await a delivery of the 2026 sales catalog for Chevrolet Chevelle that has been requested. I’ve been reminded that a catalog can take additional time to make its journey across our Great Nation and will be patient in receiving this physical copy by mail.
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da ss396.com
Hey Roger, you just requested your catalog on the 16th, and today is the 26th. So it has only been 10 days. As stated on the catalog request form, catalogs can take up to 5 weeks to arrive. A shipment of catalogs just went out, so it should arrive soon! Thanks for your patience.
Why I gave a 5-star rating
I ordered a variety of parts revolving around suspension & steering components for a 71 Chevelle. I am pleased with the quality. 98% or the parts were in stock parts and promptly shipped from the same warehouse. The remaining items arrived in less than a week of the initial order. I will be a repeat customer.
Thank You
23 de fevereiro de 2026
Avaliação não solicitada
Resposta da ss396.com
We are glad to hear that you had a good experience and hope to see you back!
Quick service had what I needed quick service
Quick service had what I needed
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da ss396.com
Joseph, thanks for the fantastic review!
Fast Shipping and Top of Line Products
ss396/Ground Up has extremely fast shipping and top notch restoration parts.
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da ss396.com
Hey Jacob, thanks for the great review!
Resposta da ss396.com
Kevin, thank you for the review and for shopping with us.
I ordered a 4 speed swap for a 70 monte…
I ordered a 4 speed swap for a 70 monte carlo, the parts were amazing quality and pedals are great
Here is where the problem is that these cars rarely came with manuals and its not te same as the chevelles
They sent me chevelle z bar ,linkage, and brackets expecting it to work
You can tell They did no actual R&D
To see if they were compatible
While it is true chevelles and monte Carlos share a good bit of parts
But for obvious reasons a monte carlo hood wont fit on a chevelle even tho they are very similar the hood is 6 inches longer
That its self shouldn't be so bad if they didn't give you 3 days to figure that out and after that your stuck with it
The only reason they are getting a 3 star is i cant deny the quality of part they are of good quality and came with all the parts to assemble everything but I will be having to fabricate the brackets and linkage after I paid 300 for the kit
If you have a 70 monte carlo buy the pedals only they are great and buy a hydromax kit they are only 90 bucks for the pedals rest of the kit is useless
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da ss396.com
Shawn, could you please give us a call so we can go over this with you. You can ask for the sales manager, thanks!
Order was correct and delivered on time steering shaft
Order was correct and delivered on time
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da ss396.com
Glad to hear you had a good experience Randall!
found easily what I was looking for
found easily what I was looking for. Good delivery service. Thank your very much.
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da ss396.com
Thank you for shopping with us Irene!
Needed technical assistance before…
Needed technical assistance before ordering my parts and the salesman was very polite and knowledgeable about the parts I needed. Very relaxing feeling dealing with this company. Parts are exactly what I need and look great.
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da ss396.com
We are glad to hear that Robbie! Call us back anytime!
Good price and excellent shipping speed
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da ss396.com
Mike, thanks for the review!
Item was missing from original order
Item was missing from original order. Prompt reply to inquiry. Shipped quickly and arrived packed well in great condition!
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da ss396.com
Glad your issue was resolved in a timely manner! Thanks for shopping with SS396!
Resposta da ss396.com
Hi Brian, you ordered your catalogs on 2/2. As stated on the website, catalogs can take 4-6 weeks to arrive. It has only been 2.
In stock or readily available products
In stock or readily available products unlike some other company's that are backordered 2 months. Helpful customer service that was easy to communicate and understand.
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da ss396.com
Hey Mike, thank you so much for the great review! We are glad you have a great experience shopping with SS396!
Great quality
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da ss396.com
Thank you for the five star review Zachary!
Fast and easy
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da ss396.com
Jason, thank you for the review!
prompt shipping but shipping cost was high for a small package
just what i needed
30 de janeiro de 2026
Avaliação não solicitada
Resposta da ss396.com
Thanks for the review John!
Great shipping speed
Great shipping speed, great products
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da ss396.com
Thanks, Eric! We’re happy to hear you were impressed with both the shipping speed and the quality of the products. We appreciate your support and your business.
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