If I could give zero stars, I would. This has been the single worst retail experience I have ever had. I placed an order on the 30th of April and paid extra for Express Shipping. Not only did th... Ver mais
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Veja o que dizem as avaliações
Whilst i found the staci pulse helpful for flares to a degree or as a diatraction from pain it doesn't get rid of them. I have endo and pcos. Initially i found the timing of sending out replacement te... Ver mais
Bought a product from their site, took my money and gave me a confirmation email. A month had passed, no update on arrival, no package delivered after emailing them 3 separate times for any informatio... Ver mais
I ordered one of the period belts with express postage and waited over a month with no shipping updates or any form of communication. I sent through two emails with no response and had to go thro... Ver mais
Detalhes da empresa
Escrito pela empresa
Our goal at Staci is to empower women by providing them with a safe and effective solution for menstrual pain and discomfort. We believe that every woman deserves to live life on her own terms, regardless of her menstrual cycle.
Informações de contato
Austrália
- info@staci.com.au
- staci.com.au
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It’s lovely to have an option that is…
It’s lovely to have an option that is not medication! I’ve suffered from menstrual cramps for years and worry about taking so many drugs. Having an option finally that is not harmful to my body is so relieving.
I absolutely love my Staci
I absolutely love my Staci! I have Endometriosis, Adenomyosis and PCOS and suffer with chronic pain because of these issues.
Staci has been an absolute God send, I'm considering buying a second one for when my first one is on charge.
Thank you so much for creating such an amazing product!
Really helps reduce the pain
I was surprised how quickly the vibrations made a real difference to the intensity of my period pains. During the worst of it I still needed to apply heat, but this was an effective solution, especially on the highest intensity, for the bulk of my period. I love the portability of it and the ease of use as well.
Love my heat pad it’s so easy to take…
Love my heat pad it’s so easy to take with me on the go and I love the colours
The Staci has helped me so much
The Staci has helped me so much, the fact I can still walk around and get on with my day with the Staci is a life saver, I’d reccomened this product to anyone who suffers with bad period pain, I have PCOS and suspected adenomyosis. It really does help.
Hey there my wife absolutely loves it…
Hey there my wife absolutely loves it used it nearly every day to help with back pain and uses it to help the pain and absolutely uses it when she has her period, is a life saver that’s for sure no need for heat packs when we have this, would recommend to anyone
I recently purchased the Staci for my…
I recently purchased the Staci for my wife, and I have to say, it has been a game-changer for her during that time of the month. She absolutely loves it! It really helps ease her pain and provides so much relief. She’s been using it for a while now, and she’s completely satisfied with the results. The product works exactly as promised, and I’m so glad I found something that makes her feel better. Highly recommend Staci for anyone looking to relieve period pain!
Very happy with my staci
Very happy with my staci, has been so helpful with my cramps and it arrived a lot quicker than expected
Love my companion
Love my companion, works wonders with my period cramps and endo pain. My experience was pretty good, ordered on a sunday and got it on tuesday with express shipping.
Watch out
Watch out - Staci get bad reviews removed for "defamation" when you literally write facts.
They take your money, and take months to give you your product.
Customer service are useless.
This brand has ruined their own reputation and try to take down honest reviews to make sure they can keep taking advantage of people.
Social media has no negative reviews because they delete them all.
And they've got their team on these sites to take down negative reviews
Maybe your staff should focus on responding to emails, escalating emails to higher up (like they claim they do), and actually getting the products packages properly and sent out!!
Useless - From the start to the end
From the start to the end, it was atrocious.
Firstly, paid for express posting, hoping to receive before cramping. Not only did it take more than 10 days, I sent multiple emails hoping to hear anything, and then finally got a response on day 8 saying it had been shipped, but no actual reply from the company.
It's arrived, didn't work well so I wanted to return it. Again, over 5 emails over two weeks to try and get a response, when they guarantee 45 days to return.
It's now been returned, do you think I have my refund? Nope. They've acknowledged they've received it and said they've sent it to their accounting team (which I highly doubt they have, sounds like a one man band). This was 5 days ago, I followed up and asked if I can have the receipt for the refund once proceed, and their response was "of course we'll send it through when it's processed".. I replied asking why they couldn't just send it now since they have my return?
It's not a "Scam".. as they send out a product.. but probably the closest thing to it and one of the most frustrating online shopping experiences I've had to date.
Very disappointing!
The item arrived on time. The packaging was aesthetic and simple. Unfortunately, I decided to return it as it didn’t heat up very warm at all and the massage element is very noisy! Certainly couldn’t be worn discreetly under clothes. Customer service responded relatively promptly to the return request, however the language of “45 day risk free trial” on the website is misleading - the customer is expected to pay for the return shipping! Very disappointing.
Have not received my product.
Non existent customer service!
My product arrived while overseas so was returned to sender. I have been emailing for the past 3 weeks to try and get it resent (said I am happy to pay for the shipping) the company has completely ghosted me.
The tracking confirmed the product was returned to their warehouse weeks ago yet no emails and no refund.
Stay away people
Stay away people
This product didn’t work
I sent back as they do offer a money back guarantee
They haven’t even responded to my emails
Didn’t even get my money back
I will be contacting customer protection
Staci Aus you will not get away with this
Absolute scam
Absolute scam! Ordered a month ago and they have not delivered. Keep saying they will confirm a delivery date but yet to have one confirmed. Do not order unless you want to spend your money and receive nothing!
Absolute scam
Absolute scam! Ordered a month ago and they have not delivered. Keep saying they will confirm a delivery date but yet to have one confirmed. Do not order unless you want to spend your money and receive nothing!
I have endometriosis stage 4
I have endometriosis stage 4. The product is so weak and even the heating system is so weak. I rather use my 5 dollars heat pack. I will have to return it for refund. This is expensive but unfortunately it’s not working for me.
Please do not waste your time or money…
Please do not waste your time or money on this company. Ordered almost a month ago for my daughter. Multiple emails requesting a refund, different excuses from the company each time. Not interested in excuses, would just like my money back.
Great product and even better customer…
Great product and even better customer service, very happy with my new Staci!
Report to ScamWatch Australia, ACORN, ACCC and FAIR WORK
I order 2 items to assist with endometriosis at the start of December. I paid the extra postage for the express post which their site states will arrive in 2 days. It's now been a month since ordering and my product still hasn't arrived. They failed to provide a tax receipt of my items. I emailed them as thats the only contact I was provided and they stated that my parcel had been lost in transit. They offered 2 options, a full refund or a partial ($50) refund and the product would be re sent out. I requested the full refund. They did not answer for a full day and then replied stating they couldn't provide refund until I sent back the package. I dont understand how I am supposed to send back a package that they told me was lost in transit. I contacted them again but they have set my emails to go straight to their spam box. I have sent multiple emails and only recieve generic ones back. I have contacted ACCC, Fair Work QLD, ACORN and left reports. The company does not provided tax reciepts or an ABN. I have contacted my bank and charges are currently being desputed. I would not recommend buying from them.
UPDATE: RECIEVED EMAIL STATING PARCEL IN POST YESTERDAY 26/01/25. The tracking link provided is fake. Was also informed by trust pilot to edit my review due to it containing "defamatory" remarks. This company took my money and did not provide me with my product. I have been in despute with this company almost 2 months. Still no product or refund. Still no contact to resolve despute.
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