Stanstedairportparkingservices Avaliações 

I would rate this with ZERO stars if I could.

We parked to pick up family arriving from abroad. It took us over 15 minutes to find an available parking space to park. The machine (for us to pay within 30mins) would not accept cards and was cash only (banana republic?) and there was a queue for over 5 minutes at the exit turnstile to pay and leave.

For this we had to pay £21… 32 minutes including the driving around… for an actual parking time of 12 minutes (and a long walk to the terminal and back).

This is a ripoff. Extortionate. Unwelcoming. Impersonal.

I will not be picking up people from Stansted again.

Terrible company.

On the last day of our holiday we received a call from Essex Police saying the car had been stopped as the company had been driving it around uninsured. Essex police moved the car to the long stay car park, which fortunately for us only cost us £48 to retrieve as we were flying home that day. If this had happened on the first day of our holiday it would have cost us £500 to get the car out of the long stay car park!! Essex Police said they are having numerous issues with this company and are trying to stop them operating.

Stansted official meet and greet parking were extremely helpful in helping us retrieve the car.

AVOID this company at all costs. Completely unprofessional service.

I strongly recommend that you do NOT use this company.
1) The car was left in the short stay car park for the duration of my trip. It was NOT taken away from the car park so I was left with a bill for £267 on my return. The controller from the company told me that the ticket to exit the car park was on the dashboard of the car. It was not. The only ticket in the car was the original ticket I entered the car park with. The controller assured me that all I would have to do was tell the car park company that I was leaving and I’d have to pay £13 exit fee. I tried this, and the help desk for the car park told me that the car hadn’t left the car park for the 4 days after my arrival, hence the high parking charge. SPS would not answer my calls after some time and just left me to sort out the problem myself. On the advice of the car park help desk I’m reporting SPS to Trading Standards and the police.
2) All the money in the drinks holder vanished. There was probably around £20-£30 in the holder that I left for paying for parking. SPS said that they were not responsible for valuables left in the car. Although I understand this, I didn’t expect all the money left there to disappear.
3) You simply don’t want hassle when you return from a journey. This was the last thing I needed at the end of a long day. I made a mistake. I thought that this was the official parking company at the airport. It is not. I seriously recommend that you are more careful than me and ensure that you’re using the official company.

⭐ 1 Star

Very disappointing and unacceptable experience with SC Parking Limited’s Meet & Greet service at Stansted Airport. I left my car with them from 18 to 20 July 2026. When it was returned, my Armani perfume was missing from the glove compartment.

The perfume was definitely inside the car when I handed it over. I have raised a complaint and requested an urgent investigation. Customers should be able to trust that their vehicles and belongings are safe while in the company’s care.

Based on my experience, I would not recommend this company.

Not a Meet and Greet Service. Waited for an hour and 25 mins despite calling as soon as we picked up luggage. Can’t understand what the telephonists are saying as reception and line very unclear. No uniforms or badges or ID of any sort so not quite sure to whom you are handing your car keys too at drop off, I would not recommend. Also have to pay and extra £26 for car park exit fee (£13 each way). An unnecessary stress and delay to an already long day. The key also had damage to the casing, suggesting the fob had been prised open.
Avoid.

THOROUGHLY DISREPUTABLE. NEVER TURNED UP AT DESIGNATED AREA DESPITE 10 PHONECALLS, LEFT ME WITH PARKING FINES /MISSED FLIGHT

ZERO customer focus...you cannot pre-pay (unlike Heathrow airport drop off) so you forget and are then charged a massive penalty for forgetting. PITIFUL!!

SC Parking Ltd Terrible service took over an hour to collect the car and when we returned kept saying 1015 minutes for over an hour and a half at 2:30 in the morning rips didn’t seem to care whatsoever never use find a different company

I've used the Meet & Greet service at Stansted a number of times - all was OK until they damage your car, absolutely no help what so ever - can never talk to anybody and eventually get an email claiming they accept no responsibility so tough! - the staff on site where to be honest 'clueless'
I won't be using them again and I'd encourage others to think twice.....

Paid and found through compare your parking. Called and called as required 30 mins before arriving and no one answered. We could not get an answer, had to pay short stay car parking at the airport to avoid missing our flight. AVOID

SCAMMERS!!! This company is a scam!! Rude, vile people told me to f*k off on the phone after i called them furious about their misleading price. They quote you one price then add £30 on once you have entered the car park for them to take your car in and out. Communication awful! They do not provide you with an email or their company name to try and avoid complaints. I will be reporting to trading standards. Stansted airport are aware of these scammers as they told me but are failing to do anything about it. They have also clearly reversed my car into something as there is a large scuff on the back of it!

My car was dropped off to me dirty and the drive gave me the keys, I asked him why my car so dirty, he just said speak to the office, then I discovered one of my tyres was flat, so he as drove my car all the way to me with a flat tyre, I called the office many times to seek help with my tyre and they just put me on hold, this company should not be allowed to treat people in this way and should not be able to leave anyone’s car at Stansted airport with them, total disregard for people and the really don’t care, heartless people

when we arrived at the airport to drop off our car, the staff were very rude and unclear on where we were supposed to go. when we came back from our trip and went to the car park to pick up the car we called and got put on hold twice we were then waiting for over an hour and called multiple times, there was 9 phone calls where we got put on hold or they hung up, they then said 10 minutes it was another 20. the man who met us gave the keys and walked off not even an apology for having to wait for almost 2 hours.

Upon my return to the UK via Stansted Airport. I followed their collection procedure and called the telephone number provided with my booking to arrange the return of my vehicle. I was advised that my car would be delivered to me within 30 minutes.
After waiting over 30 minutes and receiving no update, I contacted their team again. I was then informed that my vehicle had suffered a flat tyre and that I would need to be transported to their off-site holding area to collect it.
Upon arrival, it became immediately apparent that the issue was far more serious than a flat tyre. My vehicle had sustained substantial damage to the entire front nearside section, including but not limited to:
• Front bumper
• Front lighting units (2)
• Wheel arch
• Front side quarter panel
• Tyre and wheel
• Additional damage underneath the vehicle

When I raised these concerns with the staff on site, they denied any knowledge of how the damage had occurred and refused to accept any responsibility. Furthermore, my wife and I were left stranded at the holding area for approximately five hours without any meaningful assistance or support.
As a result of the circumstances and the condition in which the vehicle was returned to me, I contacted the police immediately. The incident has been recorded as criminal damage, and I have been issued with a crime reference number. I have also been advised that the police forensic team will be reviewing CCTV footage from their premises as part of their investigation.

In addition, I have notified my motor insurer of the incident, and they will be contacting them directly to obtain details of their insurance provider and to pursue recovery of all associated costs

FAKE SENSE OF SECURITY. Spare wheel stolen off my vehicle. Apparantley happens all the time when talking to Standstead Airport team or online forums.

If you read online reviews, Reddit, AI, it will tell you how theives are able to circumvent security and steal what they like. The security teams will not intervene unless attacked. WHAT ARE WE PAYING FOR?

YOU ARE PAYING HIGH RATES BUT SECURITY IS NOT INCLUDED.

Cheers Standsted

Horrendous experience DO NOT USE THIS COMPANY. Refused to answer their phone, unprofessional and rude, and truly horrific customer service on all accounts. Am currently seeking a full refund on top of threatening to take them to the small claims court

Used for Stanstead, collecting the car 6th July. Overall service appalling. Late collecting the car from us on 1st July despite us ringing and giving them 30 mins notice of arrival. Very late bringing the car back. Told us 30 mins, kept saying 5 mins away ...turned up after an hour. Car is absolutely filthy outside and the floormats. When asked they couldn't care less. Guy just said 'im only the driver' . Other things....it looks like someone has been in the passenger side too.. footprints on the mats...no idea why. Pre programmed seat settings have also been changed. £26 additional charges ....13 each way. Absolutely rubbish company and service. Avoid at all costs

AVOID AT ALL COSTS!! Waited over an hour for car. Very disorganised company, bad service. Do not use!

​Terrible Service and Abysmal Communication - Avoid This Firm.

​I highly recommend avoiding this company due to their unprofessional service and poor communication.
​Prior to my wife’s arrival, I called to provide her flight details and landing time. The staff refused to give an estimated arrival time or distance from the airport, repeatedly stating only to call after landing.
​Despite calling immediately upon landing, it took five follow-up calls and a 75-minute wait before the vehicle was delivered. This is entirely unacceptable for a "meet and greet" service. Consequently, my wife was left stranded in a parking lot for over an hour in 28°C heat with a dead phone battery.
​This operation is amateurish, and the staff lack any basic understanding of customer service.

Shame there isn’t a 0 star options! Such awful service nothing like meet and greet should be! Extra charges on top of what already paid £26! No where to park so had to drive around while waiting for someone - who we had no idea what they looked like! No uniform, no paperwork! Phones 4 times when coming home and couldn’t find my car or booking! And still had to wait for them even after phoning so many times! Terrible service DO NOT USE!!!