I gave delivery address but it was sent to a shop! Had to then arrange for it to be collected. Tried contacting customer services several times but thats a non-existant option. Mattress ok for the... Ver mais
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Veja o que dizem as avaliações
Absolutely amazing service my kids have been camping on the floor as there mattresses was the wrong size then I reordered and got scammed so dang starlight beds and they got me mattresses ready the sa... Ver mais
A empresa respondeu
Great mattress, looks thinner than the picture but then again it’s probably for illustration purposes only. But still worth the money.
No issues with delivery. Very well packaged. 8 months of use, and turning the Mattress regularly, no sagging or any other issues! Really happy With My purchase! I'll happily purchase from Starlight... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Starlight Beds
Escrito pela empresa
Introducing! Starlight Beds™
Every mattress is made to order, by hand and delivered directly to you
- All mattresses are manufactured in the UK
- No retail mark-up to save you money
- Over 25,000 customer reviews on Amazon
- Rolled and boxed mattresses for easy carrying
- Free UK delivery on all beds and mattresses
Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.
Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.
We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.
We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.
Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video
Informações de contato
Unit 5, Royds Mill, Leeds Road, WF5 9YA, Ossett, Reino Unido
- 01924 600 683
- help@starlightbeds.co.uk
- starlightbeds.co.uk
4,4
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 64% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Happy Customer
The mattresses seem to be good quality and comfortable and a good price. Delivery was very quick also. Very impressed with the company and would buy again from them and recommend them.
15 de junho de 2026
Resposta da Starlight Beds
HI Jackie,
What a lovely review to read!
It's fantastic to hear that you were impressed with both the quality of your mattress and the value for money. We work hard to offer products that are comfortable without breaking the bank, so it's wonderful to know we've hit the mark.
We're especially grateful for your recommendation and that you'd choose Starlightbeds again. We look forward to helping you in the future whenever you need us.
Kind regards,
Lillia
Delivery a little late but can't fault…
Delivery a little late but can't fault the mattress at all. Nice and comfy.
15 de junho de 2026
Resposta da Starlight Beds
Hi Lorraine,
Thank you for taking the time to leave us a review!
We're sorry to hear your delivery was a little later than expected, but we're so pleased to know the mattress has made up for the wait! It's wonderful to hear you're finding it nice and comfortable.
We really appreciate your patience and hope you enjoy many great nights' sleep.
Kind regards,
Lillia
Excellent service
Easy to order, user friendly website, the mattresses are light weight, vacuumed packed and very easy to set… very comfy.. soft but just right…
22 de junho de 2026
Avaliação não solicitada
Resposta da Starlight Beds
Hi there,
Thank you so much for your wonderful review!
We're delighted to hear you found our website easy to use and that your mattress arrived vacuum-packed and was simple to set up. It's even better to know you're finding it so comfortable soft, yet perfectly supportive!
Thank you for choosing Starlightbeds. We hope you enjoy many restful and cosy nights ahead!
Kind regards,
Lillia
Ordered + delivered in 2days.
Ordered + delivered in 2days.. lovely comfortable bed for my elderly mum
11 de junho de 2026
Resposta da Starlight Beds
Hi Deborah,
Thank you so much for your lovely review!
We're delighted to hear your mum is enjoying her new bed and that it arrived so quickly. Knowing she's comfortable and getting a great night's sleep means the world to us.
We really appreciate you taking the time to share your experience and hope your mum enjoys many restful nights ahead!
Kind regards,
Lillia
Very fast delivery
Very fast delivery. Bought it for my caravan very comfortable would recommend it great buy 👍👍
23 de junho de 2026
Avaliação não solicitada
Resposta da Starlight Beds
Hello,
Thank you so much for taking time out of your day to leave us this great review! It’s great to hear that our delivery partners are delivering a fantastic service to our customers! We are also glad to hear that you are finding the mattress very comfortable!
Have a lovely day!
Kind regards,
Megan
Resposta da Starlight Beds
Hi Martin,
Thank you for your review!
We're delighted to hear that you're happy with the quality of your mattress. Providing products that our customers can trust and enjoy is always our goal, so your feedback is greatly appreciated.
Thank you for choosing us!
Kind regards,
Lilllia
Mattress only lasts 1.5years
Mattress only lasts 1.5years, slopes down one side, can see one side of mattress lower than the other, when sleeping it rolls you into the middle, DO NOT BUY from here, no after sales service and mattress not built to last, have emailed returns is within 14 days ONLY even when mattress not FIT FOR PURPOSE
23 de junho de 2026
Avaliação não solicitada
Resposta da Starlight Beds
Hi Kerry,
We're sorry to read of your disappointment and apologise that your experience has not met expectations.
Our mattresses are covered by a 12-month warranty against manufacturing defects, and we'd be happy to review any concerns you may have. As we are unable to identify your order from this review, please email us at info@thesleeppeople.co.uk with your order details and photos of the issue, and a member of our team will be happy to investigate further.
We take all customer feedback seriously and look forward to the opportunity to assist you.
Kind regards,
Lillia
lovely mattress
lovely mattress - great price- quick delivery
19 de junho de 2026
Avaliação não solicitada
Resposta da Starlight Beds
Hi Thomas,
Thank you for your wonderful review!
We're delighted to hear that you're pleased with your new mattress and that you found it to be great value for money. It's also lovely to know that your order arrived quickly.
We really appreciate your feedback and your support.
Kind regards,
Lillia
Great price quick delivery and great…
Great price quick delivery and great updates. Will use them again
16 de junho de 2026
Avaliação não solicitada
Resposta da Starlight Beds
Hi Maz,
Thank you for your wonderful review!
We're delighted to hear that you were pleased with the price, delivery speed, and the updates throughout the process. Keeping our customers informed is something we take great pride in, so it's lovely to know that it made a difference.
We look forward to helping you again in the future!
Kind regards,
Lillia
Very happy customer my daughter is so…
Very happy customer my daughter is so happy and says it so comfortable quick delivery
10 de junho de 2026
Resposta da Starlight Beds
HI Lucy,
Thank you for your lovely feedback!
We're so pleased to hear that your daughter is happy with her new mattress and finding it wonderfully comfortable. It's also great to know that the delivery was quick and hassle-free.
Hearing that we've helped create a happy customer makes our day!
Kind regards,
Lillia
Good deal
Easy to place order, good clear informatìon, prompt delivery, product quality was very good, and was a great reduced price! Very happy customer.
8 de junho de 2026
Resposta da Starlight Beds
Hi Karen,
Thank you for such a lovely review!
We're delighted to hear that you found the ordering process straightforward, the information provided clear and helpful, and that your mattress arrived promptly. It's even better to know that you're pleased with the quality and were able to take advantage of a great offer.
We're thrilled to have such a happy customer, thank you for choosing us!
Kind regards,
Lillia
Exceptional quality and price
This is the fourth mattress I have bought off starlight beds the quality is very good and you can't beat them on price . Would well recommend to anyone thinking of buying a mattress
22 de maio de 2026
Resposta da Starlight Beds
Hi Barnett,
Thank you so much for your continued support!
The fact that you've chosen us for your fourth mattress really is the highest compliment we could receive. We're delighted to hear that you've consistently been impressed with the quality and value we offer. Your recommendation means a great deal to us, and we're incredibly grateful for your loyalty.
Thank you for being such a valued customer!
Kind regards,
Lillia
Resposta da Starlight Beds
Hi Joanne,
Thank you for your kind review!
We're so pleased to hear that your order arrived quickly and that you're happy with the quality of your mattress. We take great pride in offering products our customers can rely on, so your feedback is greatly appreciated.
Thank you for choosing us!
Kind regards,
Lillia
Very easy to purchase
Very easy to purchase, EXCELLENT price and really great mattress.
2 de junho de 2026
Avaliação não solicitada
Resposta da Starlight Beds
Hi Carly,
Thank you for the wonderful review!
We're delighted to hear that you found the ordering process quick and easy, secured an excellent price, and are pleased with your new mattress. It's always fantastic to know when we've delivered a smooth experience from start to finish.
Thanks for taking the time to share your feedback!
Kind regards,
Lillia
Resposta da Starlight Beds
Hi Carlos,
Thank you for your fantastic feedback!
We're so pleased to hear that you were happy with the fast delivery, great value, and, of course, your new mattress. Knowing we've helped make your shopping experience a positive one means a lot to us.
We really appreciate your support and hope you enjoy!
Kind regards,
Lillia
Amazing company
Amazing company.
Mattress was delivered quickly and is super comfy
17 de junho de 2026
Avaliação não solicitada
Resposta da Starlight Beds
Hello,
Thank you so much for taking time out of your day to leave us this great review! It’s great to hear that our delivery partners are delivering a fantastic service to our customers! We are also glad to hear that you are finding the mattress very comfortable!
Have a lovely day!
Kind regards,
Megan
Excellent value mattress for the kids
Excellent value mattress for the kids. Delivery was super fast. Quality is excellent
30 de maio de 2026
Resposta da Starlight Beds
Hi Andy,
Thank you for the fantastic review.
We’re delighted to hear the mattress is great value for your kids and that you were impressed with both the quality and the super-fast delivery. Enjoy, and thanks again for your support!
Kind regards,
Lillia
Resposta da Starlight Beds
Hi Anne,
Thank you for your feedback.
We’re so pleased to hear you found the service fast and efficient. Your recommendation means a lot to us, thanks for choosing us!
Kind regards,
Lillia
Recently purchased a single Matress
Recently purchased a single Matress.
Excellent service and quality
3 de junho de 2026
Avaliação não solicitada
Resposta da Starlight Beds
Hi Louise,
Thank you for your lovely feedback. We’re delighted to hear you’re happy with both the quality of your mattress and the service you received.
We really appreciate you taking the time to share your experience!
Kind regards,
Lillia
Resposta da Starlight Beds
Hi Audrey,
Thank you for your feedback.
We’re delighted to hear everything arrived on time and that you found it to be great value for money. We really appreciate your support!
Kind regards,
Lillia
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