I gave delivery address but it was sent to a shop! Had to then arrange for it to be collected. Tried contacting customer services several times but thats a non-existant option. Mattress ok for the... Ver mais
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Veja o que dizem as avaliações
Absolutely amazing service my kids have been camping on the floor as there mattresses was the wrong size then I reordered and got scammed so dang starlight beds and they got me mattresses ready the sa... Ver mais
A empresa respondeu
Great mattress, looks thinner than the picture but then again it’s probably for illustration purposes only. But still worth the money.
No issues with delivery. Very well packaged. 8 months of use, and turning the Mattress regularly, no sagging or any other issues! Really happy With My purchase! I'll happily purchase from Starlight... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Starlight Beds
Escrito pela empresa
Introducing! Starlight Beds™
Every mattress is made to order, by hand and delivered directly to you
- All mattresses are manufactured in the UK
- No retail mark-up to save you money
- Over 25,000 customer reviews on Amazon
- Rolled and boxed mattresses for easy carrying
- Free UK delivery on all beds and mattresses
Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.
Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.
We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.
We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.
Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video
Informações de contato
Unit 5, Royds Mill, Leeds Road, WF5 9YA, Ossett, Reino Unido
- 01924 600 683
- help@starlightbeds.co.uk
- starlightbeds.co.uk
4,4
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 64% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Starlight Beds
Hi there,
Thank you for your feedback!
We’re pleased to hear your mattress arrived as expected and that you’re finding it comfortable.
Thanks again for taking the time to share your experience.
Kind regards,
Lillia
What a brilliant service
What a brilliant service, rarely seen nowadays. East to navigate website. Bought narrow caravan mattress which is pretty difficult to find. Expected this to be made before shipping however it arrived 2 days later with great communication updating me regularly. Excellent quality and comfy. Highly recommend.
18 de maio de 2026
Avaliação não solicitada
Resposta da Starlight Beds
Hi Lesley,
Thank you so much for such an amazing review. We’re thrilled you found exactly the narrow caravan mattress you needed, especially as they can be so difficult to source.
Hearing that the website was easy to use, the delivery surprised you in the best way, and the communication kept you updated throughout is exactly what we aim for. Even better that you’re finding it comfy and great quality too.
Really appreciate the recommendation, thank you again.
Kind regrads,
Lillia
Resposta da Starlight Beds
Hi Allan,
Thank you for your feedback!
We’re really pleased you were happy with the prompt delivery and the quality of the product.
Truly appreciate your support.
Kind regards,
Lillia
Never had such a quick delivery
Never had such a quick delivery. The man was pleasant and very helpful. The mattress itself was in perfect condition and makes for a comfy night's sleep. Thank you
12 de maio de 2026
Resposta da Starlight Beds
Hi Ruth,
This is lovely to read 😊
We’re delighted you were impressed with the speedy delivery and that our driver was so pleasant and helpful too.
Even better to hear the mattress arrived in perfect condition and is giving you a comfy night’s sleep, thank you so much for your kind feedback!
Kind regards,
Lillia
Resposta da Starlight Beds
Hi there,
Thank you for your feedback.
We’re pleased to hear your order arrived quickly and was well packaged. Really appreciate your support!
Kind regards,
Lillia
Waterproof mattress
Ordered a mattress for my disabled daughter and it was delivered the next day. Lovely quality
11 de maio de 2026
Resposta da Starlight Beds
Hi Jackie,
Thank you for your lovely feedback.
We’re so pleased we could get the mattress to you so quickly for your daughter, and even happier to hear you’re pleased with the quality. Wishing her many comfortable nights.
Kind regards,
Lillia
Very quick and easy process and…
Very quick and easy process and delivery,
19 de maio de 2026
Avaliação não solicitada
Resposta da Starlight Beds
Hi Christine,
This is lovely to hear. We’re so pleased the whole process was quick and easy from ordering through to delivery.
Thanks so much for your feedback!
Kind regards,
Lillia
Brilliant overall service
The website was so easy to navigate. Each mattress had their benefits clearly explained and was available in multiple sizes. The prices were very competitive
Delivery was faster than quoted.
14 de maio de 2026
Avaliação não solicitada
Resposta da Starlight Beds
Hi Jenny,
Thank you so much for the lovely feedback.
We’re delighted to hear you found the website easy to use and the mattress information clear and helpful.
It’s great to know the prices were competitive and that delivery arrived even quicker than expected, thanks again for your support.
Kind regards,
Lillia
Perfect mattress
Perfect mattresses for my daughters, came the next day after purchasing. Fast shipping x
15 de maio de 2026
Avaliação não solicitada
Resposta da Starlight Beds
Hi Maria,
Thank you for your lovely feedback!
We’re so pleased the mattresses were perfect for your daughters and that they arrived so quickly too. Fast next-day delivery is always a bonus.
Kind regards,
Lillia
It is what it says and you get what you…
It is what it says and you get what you order high quality mattresses with no messing around with value for money. Luxurious comfort that fits anyone's needs
9 de maio de 2026
Resposta da Starlight Beds
Hi Mohammad,
Brilliant to hear there was no fuss, great value, and luxurious comfort. This is exactly what we aim for. We’re so pleased you’re happy with your mattress and really appreciate your fantastic feedback.
Kind regards,
Lillia
Second purchase
Second purchase from here in a month due to first order being so easy. Ordered a double mattress and again quality, updates and delivery were amazing 👏
15 de maio de 2026
Avaliação não solicitada
Resposta da Starlight Beds
Hi Julie,
We love to hear that you are back again😊
Thank you so much for your continued support! It’s fantastic to know your first experience brought you back, and that once again the quality, delivery, and updates all hit the mark.
Kind regards,
Lillia
Amazing quality of producr and realy…
Amazing quality of producr and realy fast delivery
15 de maio de 2026
Avaliação não solicitada
Resposta da Starlight Beds
Hi Sany,
What a fantastic review, thank you! So pleased you’re happy with the quality and impressed with the speedy delivery too.
Kind regards,
Lillia
Resposta da Starlight Beds
Hi Rosalind,
Thank you so much for your lovely feedback!
We’re delighted to hear you’re happy with the comfort and quality of the products. Your kind words really mean a lot to us!
Kind regards,
Lillia
Resposta da Starlight Beds
Hi Stacey,
Thank you for your feedback!
We’re so pleased to hear you’re happy with the quality and great value, that’s exactly what we aim for.
We really appreciate your support.
Kind regards,
Lillia
Fantastic quality with prompt delivery.
Fantastic quality with prompt delivery.
2 de maio de 2026
Avaliação não solicitada
Resposta da Starlight Beds
Hi Paul,
Thank you for your lovely feedback!
We’re so pleased to hear you were happy with the fantastic quality and prompt delivery, it really means a lot to us.
Kind regards,
Lillia
Great mattress
Great mattress, great price and really quick good delivery, definitely recommend
1 de maio de 2026
Resposta da Starlight Beds
Hi Danielle,
Thank you for your fantastic feedback!
We’re delighted to hear you’re happy with the mattress, the price, and the speedy delivery.
Your recommendation really means a lot to us.
Kind regards,
Lillia
Would recommend
Mattresses great quality and delivered earlier than expected.
7 de maio de 2026
Avaliação não solicitada
Resposta da Starlight Beds
Hi Kayte,
Thank you for your lovely feedback!
We’re so pleased to hear you’re happy with the quality of the mattresses and that they arrived even earlier than expected, it really means a lot to us.
Kind regards,
Lillia
Excellent value products, outstanding customer service.
Starlight beds was a great find for me. They are brilliant!
The products are good, prices are low and their customer service is outstanding. I needed an uncommon single mattress size and, not only did I get to speak to a real person on the phone within 30 seconds of calling, but Megan was extremely helpful and then sent me an email with a list of links to all the products matching my requirements 3 minutes later.
The mattress arrived within 3 working days and I was given a one hour delivery window (which they adhered to), with the option of choosing an alternative. Wow to all of that!
The reflex foam and memory foam mattress is perfect for where we need it. It's not Tempur (which would be literally 10 times more expensive) but is very comfortable and comes with a removable, washable cover.
I cannot rate this company highly enough.
30 de abril de 2026
Avaliação não solicitada
Resposta da Starlight Beds
Hi Clive,
Thank you so much for your lovely review!
We’re delighted to hear you had such a positive experience with us and that Megan was able to help so quickly.
It’s great to know the mattress arrived promptly and is working perfectly for your space. Your kind words really mean a lot to us, thank you for your support.
Kind regards,
Lillia
I recently purchased 2 single…
I recently purchased 2 single mattresses, they were medium comfortable level, I admit I expected more. However, the delivery was very quick and the staff were very helpful re delivery etc.
29 de abril de 2026
Resposta da Starlight Beds
Hi Marie,
Thank you for your feedback!
We’re really pleased to hear you were happy with the quick delivery and found our staff helpful throughout the process
We’re sorry to hear the mattresses weren’t quite as comfortable as you had hoped, but we truly appreciate your honest comments as they really help us improve. Thank you again for your support.
Kind regards,
Lillia
Fantastic service
Fantastic service, great comfortable mattress. Perfect for my van. The sizes are so varied you will almost certainly find the size you need with no compromise to comfort.
5 de maio de 2026
Avaliação não solicitada
Resposta da Starlight Beds
Hi Hope,
Thank you so much for such a fantastic review!
We’re delighted to hear you found the perfect mattress for your van and that you’re enjoying the comfort.
It’s great to know the wide range of sizes helped you get exactly what you needed without compromise. Your kind words really mean a lot to us, thank you for your support.
Kind regards,
Lillia
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