SliceAvaliações 

676
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Michelle and everyone at Slice was super helpful and communicated very well. I was a bit hesitant too switch over but happy I did. They sent out a team to help me through setting up and using the new... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We are dealing with Lauren and she has been very great to deal with. Always in contact with us and tries to help us with whatever we need. Even came again in person on opening day for our new location... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have been extremely pleased with the service. It's been rare, but anytime we've had issues or questions they've always handled it quickly and professionally. I would recommend their services to anyo... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Keep getting conflicting info from different people I talk to and we need our acct immediately changed back to our original plan. We will pay the fee's at the end of the month like we always have. I... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Processamento de cartões
  2. Serviço B2B
  3. Fornecedor de Terminais de Pagamento Automático
  4. Serviço de pagamento

Escrito pela empresa

Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.

Get Paid Smarter with Slice Merchant Services

Escrito pela empresa

Reliable Merchant Services Built for Business Growth
Slice Merchant Services helps businesses accept payments quickly, securely, and with confidence. We provide reliable credit card processing, POS solutions, and merchant tools designed to simplify operations and support business growth—backed by transparent pricing and dedicated customer support.

Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

676 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 77% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(676)

199 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Slice lies

Slice representative lied to me from the beginning by telling me that Slice would reimburse us for Clover charges on a monthly basis. They did not. The did not cover the monthly service charge as promised and they did not cover the lease charges as promised. When I reached out to question the representative, my requests to speak to him were ignored. I never received a response ever from my rep. I finally contacted Slice through the app and they contacted me with a level 1 help desk that could not help me. I had to insist several times (10) with the help person that I needed to speak with someone above them. I was finally given the opportunity to speak to a higher level person but not directly. The level 1 person spoke to someone else and kept returning to the call after speaking to them. So don't expect you will get much help from Slice after signing a contract. They also did start paying their promised reimbursement, but only for 4 months and not paying for the missed reimbursed amounts. They then stopped. I was able to contact them again after 4 months of trying and I told them again that they were not covering their portion of reimbursements. They started again, but did not reimburse for what they had missed. Just started reimbursing from the time I got in touch with them. This happened again two more times. Same sequence of on again off again in the same pattern and never catching up their owed amounts. I finally recently contacted them and asked to have my account closed because Slice never honored their part of the contract. Slice said they would charge me about $500 for ending the contract earlier than promised. So now I am being charged for Slice's poor performance and breaking of the contract because I want to end the contract with them. Honestly, stay away from the company. They are a very unreliable and hard to work with company. They will do everything they can not to honor their contract and will hold you to every aspect of your part. Be ware!!

22 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Get Another POS System

Been months of trying to cancel and continue being charged yearly fees. Representatives take forever to contact you back and help. Worst experience ever with these machines. Fees were outrageous as well! Not statsified at all, and do NOT recommend - do yourself a favor and consider another POS system!!!
Dateed today but issue has been going on for over 6 months of trying to get in touch with someone to cancel.

20 de janeiro de 2026
Avaliação não solicitada
logotipo da Slice

Resposta da Slice

We’re very sorry to hear about your experience and appreciate you sharing your concerns. We understand how frustrating this situation has been, and we sincerely apologize for the inconvenience and stress it has caused.

We’d like to provide some clarification while remaining respectful of your experience. Our records indicate that multiple attempts were made to reach you over the past several months, including outreach regarding account inactivity beginning as early as September. Unfortunately, we were not able to connect with you directly despite repeated efforts, though we were occasionally able to speak with a family member. Direct contact is required in order to formally process a closure request.

The official closure request was submitted this month, and since that request was made, you have not been charged any fees related to our merchant services. We understand your concerns regarding charges from FDGL, and while those fees are handled separately, we’re happy to help clarify how they apply and ensure there is no confusion moving forward.

We truly regret that communication challenges contributed to your dissatisfaction and that this process did not feel clear or timely. Our goal is always to make cancellations straightforward and transparent, and we apologize that this was not your experience.

We would welcome the opportunity to speak with you directly to review everything in detail and confirm that all matters are fully resolved. Please feel free to contact our support team at [support contact] so we can assist you further.

Avaliado com 1 de um total de 5 estrelas

Harassment

New Year, new issues. After writing a review since I can't seem to block enough emails, calls, or texts, I got a notification the review itself was removed as well. I applied to Slice over a year ago and after speaking with the rep I decided the position was not for me. Since then I have received calls, texts, and emails about a job I applied to. I have replied with not interested, do not contact me, and even spoke with someone who called and asked to be removed/blocked from lists as it would be a waste of time and energy since I am not interested.
Yet again I am being contacted about the opportunity I applied for... Blocking doesn't work, saying no thank you nor leave me alone doesn't seem to register. Perhaps this review will, please stop reaching out, I do not want to work here or hear from anyone ever again.

16 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy set up

Easy set up, quick pay out. Love the whole experience. Love it.

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Slice

Resposta da Slice

Thanks for the feedback. We’re glad the setup was easy and the payout was quick, and we appreciate you sharing your experience.

Avaliado com 5 de um total de 5 estrelas

Great

My experience has been very positive. The ordering process was smooth, communication was clear, and the company was responsive and helpful throughout. The machine arrived on time, well packaged, and exactly as described. Any questions I had were addressed promptly and professionally. Overall, I’m satisfied with both the product and the level of service provided, and I would do business with this company again.

11 de janeiro de 2026
Avaliação não solicitada
logotipo da Slice

Resposta da Slice

We’re glad to hear your experience was positive and that the ordering process, communication, and delivery met your expectations. It’s great to know your questions were handled promptly and professionally. We appreciate your business and look forward to working with you again.

Avaliado com 5 de um total de 5 estrelas

10/10

I had a great experience getting my new POS system set up. What made it so great was Justin Elliot Deleon.
Everything was explained clearly, the setup was smooth, and any questions I had were answered patiently and thoroughly. It’s clear he really knew his stuff and cares about making sure everything works perfectly. Highly recommend his services!!

8 de janeiro de 2026
Avaliação não solicitada
logotipo da Slice

Resposta da Slice

Thank you for the kind words and for taking the time to share your experience. We’re glad to hear the setup went smoothly and that Justin provided clear, knowledgeable, and attentive support. We’ll be sure to pass along your feedback. Your recommendation is greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

Lauren was excellent in all aspects

Lauren was excellent in all aspects. She was very prompt with her replies, always transparent, and had our best interests in mind. The set up of the actual terminal was super straightforward and went without a hitch.

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Slice

Resposta da Slice

Thank you for the kind feedback. We’re glad to hear Lauren was prompt, transparent, and made the setup process smooth. We appreciate you taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

What made my experience phenomenal was…

What made my experience phenomenal was how Lucas (my sales rep) fully explained everything and was also easy to talk to and very knowledgeable about the product. The process is seamless! You should be placing your order nOw!

7 de janeiro de 2026
Avaliação não solicitada
logotipo da Slice

Resposta da Slice

It’s great to hear that Lucas was knowledgeable, easy to work with, and helped make the process smooth. Thank you for taking the time to leave this feedback.

Avaliado com 1 de um total de 5 estrelas

Very poor Customer Service

Very poor Customer Service
never get a call back
They keep you trapped to an agreement
They’re very quick to take your money,
To cancel is impossible. Loyalty department retention department only has two employees. And they’re busier than the president.

6 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely love slice!

Absolutely love slice!! They are so much better than the competition!!

6 de janeiro de 2026
Avaliação não solicitada
logotipo da Slice

Resposta da Slice

Thanks so much for the love! We’re glad to hear you’re having a great experience with Slice and truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

I love the fact that the system is easy…

I love the fact that the system is easy to use and easy to navigate. The process was quick and easy to set up and the price is affordable!

1 de janeiro de 2026
Avaliação não solicitada
logotipo da Slice

Resposta da Slice

We appreciate you taking the time to share your experience. It’s good to hear the system was easy to navigate and straightforward to set up.

Avaliado com 5 de um total de 5 estrelas

Very helpful and support that is not…

Very helpful and support that is not just a phone call and we will call you back when we find out how to help you

21 de dezembro de 2025
Avaliação não solicitada
logotipo da Slice

Resposta da Slice

That’s exactly the experience we aim to provide — real help, when you need it, without runarounds

Avaliado com 5 de um total de 5 estrelas

Service

Service on time

1 de outubro de 2025
Avaliação não solicitada
logotipo da Slice

Resposta da Slice

Thanks for the perfect rating.

Avaliado com 3 de um total de 5 estrelas

Quicker communication.

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Slice

Resposta da Slice

Thank you for your feedback. We take communication concerns seriously and would like the opportunity to better understand your experience. At this time, we’re unable to locate a customer account under this name. Please reach out to us at bruce@startslice.com with any additional details so we can assist you and address any concerns.

Avaliado com 5 de um total de 5 estrelas

Couldn't be happier I signed up...

I own a tire repair and auto body shop in Atlantic City and I couldn't be happier with Slice Merchant and more importantly my rep Justin Elliot Deleon. I didn't even accept credit cards/debit cards before I signed up and now I can't believe how easy they made it and I'm honestly paying $0 dollars in fees. Justin has been nothing but professional and I am able to reach him 24/7, he ALWAYS answers his texts and calls me back if I have a question. I would recommend any business to use Slice and especially Justin, thank you so much for helping my business. - Miguel

3 de dezembro de 2025
Avaliação não solicitada
logotipo da Slice

Resposta da Slice

Miguel, thank you for the amazing feedback.
We’re really glad Slice has helped make it easy to start accepting cards and keep your processing costs down. Justin Elliot Deleon takes a lot of pride in being responsive and making sure merchants feel supported, so it means a lot to hear he’s been there for you 24/7.
We truly appreciate the recommendation, and we’re grateful to be a part of your tire repair and auto body shop’s growth.

Avaliado com 5 de um total de 5 estrelas

Really helpful and great service

Really helpful and great service

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Slice

Resposta da Slice

Thanks for taking the time to share this. We’re glad you had a helpful experience and received great service. We appreciate your support and look forward to continuing to work with you.

Avaliado com 4 de um total de 5 estrelas

Easier to use

Easier to use, and customers services are great!

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Slice

Resposta da Slice

Glad to hear it’s been easy for you to use and that our team has been helpful. We appreciate you being with us.

Avaliado com 5 de um total de 5 estrelas

The best!

Lauren is the best! I had to sign up after speaking with her. Trust me, do it!

11 de novembro de 2025
Avaliação não solicitada
logotipo da Slice

Resposta da Slice

We appreciate you taking the time to share that. Lauren is exceptional and we’re glad she made your experience an easy decision. Thanks for choosing us. Let us know if you need anything moving forward

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