Michelle and everyone at Slice was super helpful and communicated very well. I was a bit hesitant too switch over but happy I did. They sent out a team to help me through setting up and using the new... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Michelle and everyone at Slice was super helpful and communicated very well. I was a bit hesitant too switch over but happy I did. They sent out a team to help me through setting up and using the new... Ver mais
A empresa respondeu
We are dealing with Lauren and she has been very great to deal with. Always in contact with us and tries to help us with whatever we need. Even came again in person on opening day for our new location... Ver mais
A empresa respondeu
I have been extremely pleased with the service. It's been rare, but anytime we've had issues or questions they've always handled it quickly and professionally. I would recommend their services to anyo... Ver mais
A empresa respondeu
Keep getting conflicting info from different people I talk to and we need our acct immediately changed back to our original plan. We will pay the fee's at the end of the month like we always have. I... Ver mais
A empresa respondeu
Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Escrito pela empresa
15 Main Street, 07733, Holmdel, Estados Unidos
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Slice representative lied to me from the beginning by telling me that Slice would reimburse us for Clover charges on a monthly basis. They did not. The did not cover the monthly service charge as promised and they did not cover the lease charges as promised. When I reached out to question the representative, my requests to speak to him were ignored. I never received a response ever from my rep. I finally contacted Slice through the app and they contacted me with a level 1 help desk that could not help me. I had to insist several times (10) with the help person that I needed to speak with someone above them. I was finally given the opportunity to speak to a higher level person but not directly. The level 1 person spoke to someone else and kept returning to the call after speaking to them. So don't expect you will get much help from Slice after signing a contract. They also did start paying their promised reimbursement, but only for 4 months and not paying for the missed reimbursed amounts. They then stopped. I was able to contact them again after 4 months of trying and I told them again that they were not covering their portion of reimbursements. They started again, but did not reimburse for what they had missed. Just started reimbursing from the time I got in touch with them. This happened again two more times. Same sequence of on again off again in the same pattern and never catching up their owed amounts. I finally recently contacted them and asked to have my account closed because Slice never honored their part of the contract. Slice said they would charge me about $500 for ending the contract earlier than promised. So now I am being charged for Slice's poor performance and breaking of the contract because I want to end the contract with them. Honestly, stay away from the company. They are a very unreliable and hard to work with company. They will do everything they can not to honor their contract and will hold you to every aspect of your part. Be ware!!
Been months of trying to cancel and continue being charged yearly fees. Representatives take forever to contact you back and help. Worst experience ever with these machines. Fees were outrageous as well! Not statsified at all, and do NOT recommend - do yourself a favor and consider another POS system!!!
Dateed today but issue has been going on for over 6 months of trying to get in touch with someone to cancel.

Resposta da Slice
New Year, new issues. After writing a review since I can't seem to block enough emails, calls, or texts, I got a notification the review itself was removed as well. I applied to Slice over a year ago and after speaking with the rep I decided the position was not for me. Since then I have received calls, texts, and emails about a job I applied to. I have replied with not interested, do not contact me, and even spoke with someone who called and asked to be removed/blocked from lists as it would be a waste of time and energy since I am not interested.
Yet again I am being contacted about the opportunity I applied for... Blocking doesn't work, saying no thank you nor leave me alone doesn't seem to register. Perhaps this review will, please stop reaching out, I do not want to work here or hear from anyone ever again.
Easy set up, quick pay out. Love the whole experience. Love it.

Resposta da Slice
My experience has been very positive. The ordering process was smooth, communication was clear, and the company was responsive and helpful throughout. The machine arrived on time, well packaged, and exactly as described. Any questions I had were addressed promptly and professionally. Overall, I’m satisfied with both the product and the level of service provided, and I would do business with this company again.

Resposta da Slice
I had a great experience getting my new POS system set up. What made it so great was Justin Elliot Deleon.
Everything was explained clearly, the setup was smooth, and any questions I had were answered patiently and thoroughly. It’s clear he really knew his stuff and cares about making sure everything works perfectly. Highly recommend his services!!

Resposta da Slice
Lauren was excellent in all aspects. She was very prompt with her replies, always transparent, and had our best interests in mind. The set up of the actual terminal was super straightforward and went without a hitch.

Resposta da Slice
What made my experience phenomenal was how Lucas (my sales rep) fully explained everything and was also easy to talk to and very knowledgeable about the product. The process is seamless! You should be placing your order nOw!

Resposta da Slice
Very poor Customer Service
never get a call back
They keep you trapped to an agreement
They’re very quick to take your money,
To cancel is impossible. Loyalty department retention department only has two employees. And they’re busier than the president.
Absolutely love slice!! They are so much better than the competition!!

Resposta da Slice
I love the fact that the system is easy to use and easy to navigate. The process was quick and easy to set up and the price is affordable!

Resposta da Slice
Extremely hard to access reports. The user friendliness is almost non existent.
Very helpful and support that is not just a phone call and we will call you back when we find out how to help you

Resposta da Slice
I own a tire repair and auto body shop in Atlantic City and I couldn't be happier with Slice Merchant and more importantly my rep Justin Elliot Deleon. I didn't even accept credit cards/debit cards before I signed up and now I can't believe how easy they made it and I'm honestly paying $0 dollars in fees. Justin has been nothing but professional and I am able to reach him 24/7, he ALWAYS answers his texts and calls me back if I have a question. I would recommend any business to use Slice and especially Justin, thank you so much for helping my business. - Miguel

Resposta da Slice
Really helpful and great service

Resposta da Slice
Easier to use, and customers services are great!

Resposta da Slice
Lauren is the best! I had to sign up after speaking with her. Trust me, do it!

Resposta da Slice
Justin Elliot Deleon has been great! He is super helpful and attentive.
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