Michelle and everyone at Slice was super helpful and communicated very well. I was a bit hesitant too switch over but happy I did. They sent out a team to help me through setting up and using the new... Ver mais
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Veja o que dizem as avaliações
We are dealing with Lauren and she has been very great to deal with. Always in contact with us and tries to help us with whatever we need. Even came again in person on opening day for our new location... Ver mais
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I have been extremely pleased with the service. It's been rare, but anytime we've had issues or questions they've always handled it quickly and professionally. I would recommend their services to anyo... Ver mais
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Keep getting conflicting info from different people I talk to and we need our acct immediately changed back to our original plan. We will pay the fee's at the end of the month like we always have. I... Ver mais
A empresa respondeu
Detalhes da empresa
- Processamento de cartões
- Serviço B2B
- Fornecedor de Terminais de Pagamento Automático
- Serviço de pagamento
Escrito pela empresa
Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Get Paid Smarter with Slice Merchant Services
Escrito pela empresa
- Reliable Merchant Services Built for Business Growth
- Slice Merchant Services helps businesses accept payments quickly, securely, and with confidence. We provide reliable credit card processing, POS solutions, and merchant tools designed to simplify operations and support business growth—backed by transparent pricing and dedicated customer support.
Informações de contato
15 Main Street, 07733, Holmdel, Estados Unidos
- 844-367-7548
- Info@startslice.com
- startslice.com
4,3
Excelente
676 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We are dealing with Lauren and she has…
We are dealing with Lauren and she has been very great to deal with. Always in contact with us and tries to help us with whatever we need. Even came again in person on opening day for our new location.
1 de julho de 2026
Avaliação não solicitada
Resposta da Slice
We're thrilled to hear that Lauren has provided such great support throughout your journey. She truly cares about our customers and goes above and beyond to make sure everything runs smoothly, so we're glad her dedication made a positive impact - including being there to celebrate your opening day. We appreciate your trust and wish you continued success at your new location. We're always here whenever you need us!
Buen servicio y atención brian amorin
29 de junho de 2026
Avaliação não solicitada
Resposta da Slice
¡Muchas gracias por tu comentario! Nos alegra saber que recibiste un buen servicio y atención. Fue un placer atenderte. ¡Esperamos verte de nuevo muy pronto!
Happy I made the switch to Slice
Michelle and everyone at Slice was super helpful and communicated very well. I was a bit hesitant too switch over but happy I did. They sent out a team to help me through setting up and using the new machine. Any small business should consider Slice.
26 de junho de 2026
Avaliação não solicitada
Resposta da Slice
We're so happy to hear that Michelle and the team made your transition to Slice a smooth one. We know switching systems can feel like a big step, so we're glad we could provide the support and communication you needed every step of the way. We truly appreciate your recommendation and look forward to continuing to support your business. Thanks for being part of the Slice family!
I have been extremely pleased with the…
I have been extremely pleased with the service. It's been rare, but anytime we've had issues or questions they've always handled it quickly and professionally. I would recommend their services to anyone considering opening a business.
25 de junho de 2026
Avaliação não solicitada
Resposta da Slice
We're delighted to hear that you've been extremely pleased with our service. Providing prompt, professional support whenever questions or issues arise is a top priority for our team, and it's great to know that commitment has made a positive impact on your experience. We truly appreciate your trust in us and are grateful for the opportunity to support your business. Thank you for being a valued customer!
Brian was knowledgeable
Brian was knowledgeable, professional, and extremely responsive from start to finish. He took the time to understand my business needs, explained the available options clearly, and helped me choose the right solution for my company.
The onboarding process was smooth, and Brian made sure all my questions were answered promptly. His customer service and attention to detail made the entire experience easy and stress-free.
I highly recommend Brian Amorin to any business owner looking for payment processing solutions with Clover. Thank you for your excellent support and professionalism.
19 de junho de 2026
Avaliação não solicitada
Resposta da Slice
Thank you so much for your kind words and recommendation. It was truly our pleasure working with you and learning about your business needs.
We are glad we were able to help simplify the process and find the right Clover payment solution for your company. Providing clear communication, responsive support, and a smooth onboarding experience is always our goal, so it's wonderful to hear that reflected in your experience.
We sincerely appreciate your trust and the opportunity to earn your business. Thank you again for taking the time to share your feedback, and I look forward to supporting your business as it continues to grow.
Lauren smith is an absolute sweetheart…
Lauren smith is an absolute sweetheart we thank her for stopping by she is absolutely very much helpful big thanks to her.
11 de junho de 2026
Avaliação não solicitada
Resposta da Slice
We're thrilled to hear that Lauren made such a positive impression. She truly cares about helping our customers, and we're fortunate to have her on our team. We'll be sure to share your wonderful feedback with her. Thank you again for your support and for taking the time to recognize Lauren's efforts!
Review For Lisa Parker
I’ve had the opportunity to work with Lisa on complex cases, and she consistently handles them with a positive attitude and outstanding technical expertise. Having Lisa as a colleague is a true pleasure — she raises the bar for teamwork and service.
18 de junho de 2026
Avaliação não solicitada
Resposta da Slice
We're delighted to hear about your positive experience working with Lisa. Her technical expertise, dedication, and positive attitude make her an invaluable member of our team, especially when handling complex cases. We truly appreciate you taking the time to recognize her contributions, and we'll be sure to share your kind words with her. Thank you for your support!
Amazing company that always puts the…
Amazing company that always puts the customer first. I have only spoken to kind and helpful people when dealing with this company. 10/10 recommended
18 de junho de 2026
Avaliação não solicitada
Resposta da Slice
Thank you so much for your kind words and recommendation! We truly appreciate you taking the time to share your experience. Providing exceptional customer service is at the heart of what we do, and we're thrilled to hear that every interaction you've had with our team has been positive. Your support means a lot to us, and we look forward to continuing to serve your business for years to come!
I can't see or change anything in this…
I can't see or change anything in this slice app and nobody but an ai agent seems to be messaging me back in the chat section
14 de junho de 2026
Avaliação não solicitada
Resposta da Slice
Thank you for your feedback. We're sorry to hear you've had a frustrating experience with the app. We understand how concerning it can be when you're unable to view or make changes to your account and feel like you're not receiving support from a live person.
Our support team reviews all customer inquiries, and while automated tools may assist with initial responses, we want to make sure your issue receives the attention it deserves. Please reach out to our support team directly at Bruce@startslice.com with any details about what you're trying to access or change, and we'll be happy to investigate further and help resolve the issue.
We appreciate you bringing this to our attention and apologize for the inconvenience.
Resposta da Slice
Thank you for your kind words. We aim to help our partners and are thrilled to hear you are getting the support you need.
Flexibility and support
The agent was supportive and helpful in answering my questions
10 de junho de 2026
Avaliação não solicitada
Resposta da Slice
We're delighted to hear that our agent was supportive and helpful in answering your questions. We appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Nothing you guys said has been true!
10 de junho de 2026
Avaliação não solicitada
Resposta da Slice
Hi John, Ian left you a voicemail to help you solution your transaction issue. Please reach out to him directly for immediate assistance.
Grateful to Brian Amorim
Grateful to Brian Amorim, excellent service, and very detailed with each explanation without a doubt 10/-10
4 de junho de 2026
Avaliação não solicitada
Resposta da Slice
Thank you so much for your kind words and perfect rating! We're thrilled to hear that Brian provided excellent service and took the time to thoroughly explain everything throughout the process. Your recognition means a lot, and we'll be sure to share your feedback with him. We appreciate your trust and look forward to serving you again in the future!
System is too complicated
System is too complicated. I have other POS IN the past and they weren’t have as difficult as this one . Very frustrating and disappointed in the product.
3 de junho de 2026
Avaliação não solicitada
Resposta da Slice
We're sorry to hear that your experience with the POS system has been frustrating.
We understand that transitioning to a new system can be challenging, especially when it differs from platforms you've used in the past. Our goal is to provide a solution that helps businesses operate more efficiently, and we regret that the system has felt overly complicated for you.
We value your input and would appreciate the opportunity to better understand the specific features or processes that have been difficult to navigate. Our support team is available to provide additional training, guidance, and resources to help make the system easier to use and ensure you're getting the most out of your POS solution.
Thank you for your honest feedback. We are continuously working to improve both our products and customer experience, and comments like yours help us identify areas where we can do better.
Do not waste your time
I am extremely disappointed with my experience with Slice Merchant Services.
Our business was informed that processing fees would be passed on to customers and that any overages beyond our agreed monthly amount would be refunded. However, we have experienced charges that do not match what was represented to us, and despite multiple attempts to resolve the issue, communication has been poor.
I have reached out numerous times seeking clarification and assistance regarding billing concerns. The lack of timely responses has created unnecessary stress and has impacted our business operations.
What concerns me most is not only the billing issues but also the difficulty in obtaining clear answers and support. Businesses rely on transparency, accurate billing, and responsive customer service. In my experience, those expectations have not been met.
I encourage any business considering this company to carefully review all agreements, monitor statements closely, and obtain written confirmation of all fee structures and refund policies.
I hope this review encourages the company to improve its communication, transparency, and customer support processes.
2 de junho de 2026
Avaliação não solicitada
Resposta da Slice
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.
At Slice Merchant Services, we strive to provide transparent pricing, clear communication, and responsive support to all of our clients. We understand how frustrating billing concerns can be, especially when there is uncertainty regarding fees, refunds, or account activity.
While processing programs and fee structures can vary based on account setup and transaction activity, we believe every client deserves a clear explanation of any charges and prompt responses to their questions. We regret that you felt unsupported during your efforts to seek clarification.
We value your feedback and would appreciate the opportunity to review your concerns in detail. Please contact our Client Services team directly at Bruce@startslice.com so we can investigate your account, address any misunderstandings, and work toward a resolution.
Thank you for bringing these concerns to our attention. Feedback such as yours helps us continue improving our communication, transparency, and overall customer experience.
Absolutely terrible experience.
Absolutely terrible experience.
As a small business owner, I trusted this company to provide transparent merchant processing and honest pricing. After reviewing my statements, I discovered a mysterious adjustment of nearly $6,000 that dramatically reduced my deposits.
To make matters worse, I have been unable to get a clear explanation or timely response regarding this charge. When thousands of dollars are missing from a business account, business owners deserve immediate answers, not silence.
I am now spending my own time investigating charges that should have been clearly disclosed and explained from the beginning. The lack of transparency, communication, and accountability has been extremely frustrating.
I would strongly encourage any business owner considering this company to thoroughly review every statement and every agreement before signing anything.
Very disappointed with my experience.
2 de junho de 2026
Avaliação não solicitada
Resposta da Slice
Thank you for bringing this matter to our attention. We understand how concerning it can be to see an unexpected adjustment on your account, especially when it impacts your business's cash flow.
We take concerns regarding account activity, pricing, and transparency very seriously. While certain adjustments can occur for reasons such as chargebacks, funding holds, processing reviews, or account reconciliations, we recognize the importance of providing clear explanations and timely communication when questions arise.
We apologize for any frustration caused by your experience and for any delays in receiving the information you were seeking. Our goal is always to support our merchants with responsive service and complete transparency. Please reach out to Bruce@startslice.com to continue your conversation to remedy
the rep was very thorough walking me through the steps to verify my dejavu was working correctly
great customer service from two reps. thank you
22 de maio de 2026
Resposta da Slice
We’re so glad to hear that our team was thorough in guiding you through the steps and ensuring your Dejavoo was working properly. Providing clear, reliable support is always our goal.
We truly appreciate your recognition of both reps and your trust in us—don’t hesitate to reach out if you ever need anything else!
Excelente atención la de Brian Amorim
Excelente atención la de Brian Amorim, atención personalizada 100% desde el inicio para la exploración hasta ahora que ya soy cliente de ellos…. Me acompañó en todo el proceso, no lo cambio por nadie
26 de maio de 2026
Avaliação não solicitada
Resposta da Slice
¡Muchísimas gracias por tu comentario! Nos alegra enormemente saber que tu experiencia ha sido tan positiva. Brian Amorim se destaca precisamente por su dedicación y atención personalizada, y nos enorgullece saber que te acompañó en cada etapa del proceso.
Gracias por confiar en nosotros—seguiremos trabajando para brindarte siempre el mejor servicio.
Lauren is wonderful
Lauren is wonderful. She explained everything in detail. I hesitated to switch because the last company lied to me about fees. She made me feel comfortable with switching. Delivery and set up went smoothly. Machine is easy to use. Guy who set it up was very courteous and polite.
4 de maio de 2026
Avaliação não solicitada
Resposta da Slice
We’re thrilled to hear that Lauren was able to provide the clarity and honesty you deserved, especially after your previous experience. Making our clients feel comfortable and confident in their decision is incredibly important to us.
It’s also great to know that the delivery and setup went smoothly and that our team made a positive impression. We truly appreciate your trust and are here for you every step of the way!
It’s too much confusion About the…
It’s too much confusion About the number every day
It’s never match the number that we do for the number that the deposit to the account
Plus, the system is always acting up when you place an order it doesn’t show For the chef in the kitchen
1 de maio de 2026
Resposta da Slice
We’re sorry to hear about the confusion you’ve been experiencing. Issues with mismatched numbers and orders not appearing in the kitchen can be very frustrating, and we understand how disruptive that is to your daily operations.
We’d like to look into this for you as soon as possible and make sure everything is working correctly. Please reach out to Bruce@startslice.com so we can review your setup, identify the cause, and get things running smoothly again. We appreciate you bringing this to our attention and are here to help resolve it.
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