I was looking for a site with plenty choice but my priority was fast withdrawals. My first withdrawal to a debit card was unsuccessful due to a glitch on their system. I was not happy about that and... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I would like to give it more stars, however the response time when getting in touch with my manager is becoming a problem. I'm also upset with the requests I have been asking lately. I don't feel like... Ver mais
A empresa respondeu
Great website, run by nice people. Always pay out winnings in a timely manner and even give some nice random bonuses! 10/10 recommend for anyone interested.
A empresa respondeu
Very friendly and helpful customer service team with a quick turnaround response. Wide variety of provider slot games to play and a very easy platform site to use. They have great promotions and bonus... Ver mais
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Detalhes da empresa
Escrito pela empresa
StayCasino is a great online gambling space for everybody, regardless of their experience. Сasino can be proud of its range of 8000+ games. That's impressive! So, everybody will find here their favorite game, suitable payment method, and all the required answers. Each player is greeted with five bonuses and cheered up with weekly presents. Modern design, incredible range of games, popular payment methods, friendly support, and generous bonuses. StayCasino also made a unique, informative page - Event Calendar. Now all important events and bonuses are in one place. What else? VIP Program! StayCasino also has a program for VIP players with free spins, cashback, and money as prizes. So we recommend you try this online casino and share your feedback!
Informações de contato
500001, City, Alemanha
- support@staycasino.com
- staycasino.com
4,4
Excelente
258 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer support responded quic kly and…
Customer support responded quic kly and solved my issue right away.
22 de abril de 2026
Avaliação não solicitada
Staycasino is one of my favorit online…
Staycasino is one of my favorit online casino. The games working absolutely laggfree and the payments going very fast. The Support is 24h online. I Like this and wish all Players good luck
24 de abril de 2026
Avaliação não solicitada
The variety of slots and live games is…
The variety of slots and live games is impressive and engaging.
21 de abril de 2026
Avaliação não solicitada
Fast withdrawala
Fast withdrawala. Helpful agents. Fair play
22 de abril de 2026
Avaliação não solicitada
Great customer service
21 de abril de 2026
Avaliação não solicitada
Resposta de Stay Casino
Dear Jordan,
Good to see your review. Knowing our support made a positive impression is what we aim for.
We'll continue working to keep that standard for everyone.
Best regards,
Stay Casino Team
Honestly one of the most seamless…
Honestly one of the most seamless casino sites I’ve tried so far.
18 de abril de 2026
Avaliação não solicitada
Resposta de Stay Casino
Dear Chloe,
Thanks for sharing this. It's always encouraging for the team to read such comments.
Our goal is to provide a smooth experience for every player, so feedback like yours helps us know we're on the right track.
Best regards,
Stay Casino Team
Resposta de Stay Casino
Dear Sophie,
It's great to know you're enjoying the selection of games.
We aim to keep things fresh and entertaining for everyone.
Best regards,
Stay Casino Team
It's okay, but..
I would like to give it more stars, however the response time when getting in touch with my manager is becoming a problem. I'm also upset with the requests I have been asking lately. I don't feel like I'm being heard and this review is a means for the casino to act on it. Other than that. I did have a very good win. I can't say I agree with the bonus terms & conditions. Thank you Salma for your email
20 de abril de 2026
Avaliação não solicitada
Resposta de Stay Casino
Dear Emma,
Thanks for taking the time to share this.
It’s good to see there were some positive moments, especially your win. At the same time, your comments about communication with your manager and feeling unheard are noted — that’s not the experience we aim to provide, and it will be looked into.
Regarding bonus terms, these are structured in a specific way for each offer, but your feedback on this point is also taken into account as we continue refining how they are presented.
Kind regards,
Stay Casino Team
Fast withdrawals
I was looking for a site with plenty choice but my priority was fast withdrawals. My first withdrawal to a debit card was unsuccessful due to a glitch on their system. I was not happy about that and thought fast withdrawals are a hoax. I then withdrew through Skrill and that was immediate. Hopefully, the glitch will be fixed soon but my withdrawal through Skrill was completed within 5 minutes
16 de abril de 2026
Avaliação não solicitada
Resposta de Stay Casino
Dear Margaret,
Thank you for sharing your experience here.
We understand the importance of reliable payment methods. It's good to know the alternative option worked without delay for you.
We take note of your comments regarding the initial attempt. Our technical teams are consistently refining the platform's performance.
We appreciate you bringing this to our attention.
Best regards,
Stay Casino Team
Clean des iting bonuses keep me coming…
Clean des iting bonuses keep me coming back regularly.
16 de abril de 2026
Avaliação não solicitada
Resposta de Stay Casino
Dear Jae,
Thank you for your feedback.
We put effort into creating a straightforward platform experience. It's rewarding to know our players feel consistently valued.
Your loyalty is appreciated.
Best regards,
Stay Casino Team
Dont get many big wins
17 de abril de 2026
Avaliação não solicitada
Resposta de Stay Casino
Dear Daniel,
Thank you for your review.
We understand that gaming sessions can have varied results. Every player's experience is different, as our games operate on random outcomes.
We note your feedback on this point.
We appreciate you taking the time to share your thoughts with us.
Best regards,
Stay Casino Team
The speedy withdrawal process and the…
The speedy withdrawal process and the regular changes of games
6 de abril de 2026
Avaliação não solicitada
Resposta de Stay Casino
Dear Samantha,
Appreciate you taking the time to write this.
We aim for efficient processes across our platform. It's good to know that's being noticed.
Our game library is regularly updated, so there's always something new to explore.
We value your feedback.
Best regards,
Stay Casino Team
Payouts are reliable and the whole…
Payouts are reliable and the whole platform feels very trustworthy.
13 de abril de 2026
Avaliação não solicitada
Resposta de Stay Casino
Dear Ava,
That's great feedback to receive.
Building a trustworthy platform is our main goal. We're committed to fair play and secure operations.
Thank you for sharing your positive experience with us.
Best regards,
Stay Casino Team
Is the only casino i trust or play at!!
23 de outubro de 2025
Avaliação não solicitada
Resposta de Stay Casino
Dear Dougy,
Thanks for this.
Knowing players feel secure here matters to us.
We appreciate your loyalty.
Kind regards,
Stay Casino Team
great games and great customer service…
great games and great customer service highly recommended
1 de abril de 2026
Avaliação não solicitada
Resposta de Stay Casino
Dear Phil,
Thanks for the recommendation and positive words about our game selection and support team.
We focus on keeping both these areas strong for our players.
Kind regards,
Stay Casino Team
Great website
Great website, run by nice people. Always pay out winnings in a timely manner and even give some nice random bonuses!
10/10 recommend for anyone interested.
8 de abril de 2026
Avaliação não solicitada
Resposta de Stay Casino
Dear Jay,
Appreciate you taking the time to write this review.
We work to maintain reliable service and keep payments running smoothly. It's good to know this comes through in your experience.
Your recommendation of our service is the best compliment we could receive. And it helps us to move forward and become even better.
Warm regards,
Stay Casino Team
Good platform great games
7 de abril de 2026
Avaliação não solicitada
Resposta de Stay Casino
Dear Courtney,
Thanks for taking the time to share this.
We focus on keeping our gaming library diverse and ensuring everything runs smoothly for our players.
Best regards,
Stay Casino Team
Fast and friendly customer service
Fast and friendly customer service, vast variety of games. Fast withdrawal times. Highly recommend
6 de abril de 2026
Avaliação não solicitada
Resposta de Stay Casino
Dear Customer,
Thank you for your kind feedback — we truly appreciate you taking the time to share your experience.
We’re delighted to hear that you enjoyed our platform, especially the game selection and the overall performance. It’s also great to know that your experience with transactions met your expectations.
Your support means a lot to us, and we remain committed to maintaining and improving the level of service we provide to all our players.
Warm regards,
Stay Casino Team
10/10
10/10 - Stay Casino is my favourite to play. Fast withdrawals, load if games and great support team. Highly recommend you check it
5 de abril de 2026
Avaliação não solicitada
Resposta de Stay Casino
Dear Kelly,
Thank you for the fantastic recommendation.
We're always happy to hear when players have a smooth experience with our payment flow and game library.
Knowing you consider us a favorite is the best kind of feedback.
Warm regards,
Stay Casino Team
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