food improvement request. Provide a salad buffet with undressed salads and other low calory food. Also steamed veg again low calorie healthy options. Thank you. Provide decaf real coffee not just... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
This was our first time using the Dublin -> Holyhead and return sailing on the Stena Estrid with a cabin.. We have an 8-month-old baby, so the cabin was a great addition to our trip! Everyt... Ver mais
A empresa respondeu
The sailing from Holyhead was an hour late. While boarding the foot passengers, the bus to the ship spent 45 minutes with a full load of passengers at the loading ramp waiting to be allowed on. Thankf... Ver mais
Ive been using rosslare to Fishguard lately I understand ships need upgrades perfectly fine....thank you for my 50 percent discount on next crossing with should be around July...hope ship ready for ne... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Stena Line Ireland
Escrito pela empresa
At Stena Line, we make travelling by sea between Ireland, Britain, and beyond simple, comfortable, and enjoyable. For over 60 years, we’ve been proudly connecting people and places across Europe — and helping Irish travellers sail the easy way.
Whether you’re off on a family break, a business trip, or visiting loved ones, you can count on cosy cabins, great food, and plenty of onboard entertainment. Travelling with kids or pets? We’ve got dedicated areas for them too. Our modern ferries, friendly crew, and commitment to making every journey smooth mean you can simply relax and enjoy the crossing.
- Ferries from Ireland
- Dublin – Holyhead
- Rosslare – Fishguard
- Belfast – Liverpool
- Belfast – Cairnryan
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across Northern Europe. If you’re travelling between Denmark, Sweden, Germany, Poland, or Latvia, explore our wider network for an easy and scenic way to get around.
Good to know
We don’t charge extra for luggage — car passengers can bring what fits in their vehicle, and foot passengers can carry what they can manage (up to 23kg per item).
Book your next trip
Visit www.stenaline.ie to find timetables, fares, and our latest offers. Use the Low Fare Finder for the best prices or upgrade to Flexi or Premium for more comfort and flexibility.
Informações de contato
Irlanda
- stenaline.ie
3,9
Muito Bom
340 avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The room was great
The room was great. But I paid for lunch beforehand it was more expensive then the price on board. The price I paid was nearly the double from in board.
The food was delicious.
4 de abril de 2026
Resposta da Stena Line Ireland
Good morning,
Thank you for your review. We’re pleased to hear that you enjoyed the room and that the food itself met your expectations.
We’re sorry, however, to learn of your disappointment regarding the pre‑paid lunch price being higher than the onboard price. We understand how frustrating this can be, and your feedback has been shared with our team.
If you’d like us to look into this further, we’d recommend contacting our Customer Service team via the contact form on our website at stenaline.ie/contactform
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Your food menu is getting a little…
Your food menu is getting a little tired in Stena plus not sure it’s worth the extra money
1 de abril de 2026
Resposta da Stena Line Ireland
Good morning,
Thank you for your review.
We are sorry to hear that you felt the food menu in Stena Plus was becoming repetitive and that the experience didn’t feel good value for the additional cost.
Your comments have been shared with our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Liked staff very kind
Liked staff very kind. Bathrooms clean. Food okay. Miss the big ship. Disliked overnight with no place to lie out fixed cair arms. Cold A/C overhead and bright lights. Driving after no sleep not good
3 de abril de 2026
Resposta da Stena Line Ireland
Good afternoon,
Thank you for sharing your review.
We’re glad to hear our staff were kind, the bathrooms clean, and that you found the food okay. We’re sorry the overnight crossing was uncomfortable — the fixed seating, lighting and cool A/C can make it difficult to rest, and we understand how hard that makes driving afterwards. Your comments have been shared with our team.
We hope to welcome you onboard in the future for a m ore comfortable experience.
Regards
Dave
Stena Line
I always travel with Stenna lines every…
I always travel with Stenna lines every time I went to UK for a special sport event. Food is great. Waiting area from point A to B is very comfortable. Charging point they everywhere. On board duty free selections are great.
3 de abril de 2026
Resposta da Stena Line Ireland
Good afternoon,
Thank you so much for your 5 star review and for choosing to travel with us for your trips to the UK. We’re delighted to hear you enjoy the food on board, find the waiting areas comfortable, and appreciate the charging points throughout. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
On time
On time. On and off the ferry super fast.
Captain kept us informed when required.
Comfortable and relaxed
3 de abril de 2026
Resposta da Stena Line Ireland
Good afternoon,
Thank you for sharing your 5 star review. We’re really pleased to hear your sailing was on time and that boarding and disembarkation were quick and smooth. It’s also great that the Captain’s updates and the comfortable onboard experience helped make your trip relaxing. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Our recent trip on Stena was excellent
Our recent trip on Stena was excellent. After a lot of changes to our travel plans to reach Fishguard and every member of staff were very friendly and made our experience a happy one. There was staff giving out Easter eggs to kids and tickets for a raffle who was very friendly to the staff in the duty free who were great fun and very helpful. Even the cafe, it was reasonably priced unlike most places these days. Stena kept us up to date with times as there was more travelling then expected due to Irish ferries cancelled ferry that morning which we should have also been on. The ship wasnt a stena ship but a smaller one but could.not fault it, lovely ship. We will only be travel with Stena to the UK from now on after our fabulous experience with them.
3 de abril de 2026
Resposta da Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We’re delighted to hear that, despite the changes to your travel plans, our staff made your journey enjoyable and welcoming. It’s great to know the Easter treats, Duty Free team, and café experience all added to your trip.
We’re also pleased the replacement vessel met your expectations and that our updates helped keep you informed throughout the day. We really appreciate your kind words and are thrilled to hear you’ll be choosing us for future travel.
Regards
Dave
Stena Line
The Ship Being used from Rosslare to…
The Ship Being used from Rosslare to Fishguard is disgraceful.
3 de abril de 2026
Resposta da Stena Line Ireland
Good afternoon,
Thank you for your review.
We are sorry to hear that you’re disappointed with the replacement vessel currently operating on our Rosslare–Fishguard route. We understand that a change of ship can impact comfort and expectations, and this isn’t the experience we want for our customers.
The vessel in use is a temporary replacement, and we appreciate that it may not offer the same facilities as our usual ship. Your comments have been passed on to our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Easy boarding and disembarking
Easy boarding and disembarking. Very clean facilities. Slept very well comfortably cabin and great shower
2 de abril de 2026
Resposta da Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We’re delighted to hear that boarding and disembarking were easy, the facilities were very clean, and that you slept comfortably in your cabin — great to know you enjoyed the shower too. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Smooth operation
Quick and efficient boarding and disembarking. Clean ship, and friendly crew.
1 de abril de 2026
Resposta da Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We’re delighted to hear that you enjoyed quick and efficient boarding and disembarking, along with a clean ship and friendly crew. It’s wonderful to know your experience was so positive. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
I tried to book a trip for my family…with Tesco Vouchers
I tried to book a trip for my family and went through the effort of swapping Tesco Clubcard vouchers for rewards, I shouldn't have bothered!
I went to book a single trip one way trip from UK to ireland. When i entered all details normally the trip was 321. EURO and i tried to apply the tesco clubcard code for 30 EURO. I realised i needed to go in through a specific portal for tesco vouchers but then the overall sailing came up as costing 343 Euro which pretty much eats up a big chunk of the 30 euro voucher.
When i asked customer service to advise then they said it was operating on a dynamic pricing model BUT i had checked the prices for the exact same flexi fare within minutes of each other. They continued to come back saying that this is there terms and conditions for this 'DEAL'.
Turns out that is just a waste of time and vouchers as the price is inflated. Disappointing.
18 de março de 2026
Avaliação não solicitada
Resposta da Stena Line Ireland
Good morning,
Thank you for taking the time to share your review.
We are sorry for the frustration caused when trying to use your Tesco Clubcard vouchers. We understand how disappointing it is when the price you expect doesn’t match the price shown through the Tesco rewards portal.
Bookings made through Tesco Clubcard rewards must be completed via their dedicated link, and fares shown there can differ from standard website prices because they operate under a separate fare structure. This can occasionally result in a higher base fare, even within a short timeframe. However, you should never feel that your vouchers offer reduced value, and we are sorry this was your experience.
We appreciate you raising this, and we will share your comments with our team.
If you wish to discuss this further please contact our customer services team via the contact form on our website at stenaline.ie/contactform
Regards
Dave
Stena Line
the staff we very good and the ferrys…
the staff we very good and the ferrys where on time
7 de março de 2026
Resposta da Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We’re delighted to hear that our staff were very good and that your ferries ran on time — it’s great to know your journey went smoothly. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Resposta da Stena Line Ireland
Good afternoon,
Thank you for sharing your 5 star review. We’re delighted to hear that you found the ship clean and comfortable, and that our staff were friendly throughout your journey. We really appreciate you taking the time to share your experience with us and hope to welcome you back onboard again soon.
Regards
Dave
Stena Line
I appreciate the Ferry I travelled on…
I appreciate the Ferry I travelled on from/to Rosslare to Fishguard last week was not a Stena ferry and as such did not provide all of the usual facilities.
7 de março de 2026
Resposta da Stena Line Ireland
Good afternoon,
Thank you for sharing your review.
We appreciate that the ferry you travelled on last week wasn’t the usual vessel and therefore didn’t offer the full range of facilities you would normally expect. We’re sorry for any disappointment this may have caused and appreciate you sharing your experience with us.
We hope to welcome you back in the future for an improved experience.
Regards
Dave
Stena Line
Staff very helpful and kind.
3 de março de 2026
Resposta da Stena Line Ireland
Good afternoon,
Thank you for your review. We’re delighted to hear that our staff were helpful and welcoming during your journey. Your comments are truly appreciated and will be shared with our team. We hope to welcome you back again soon.
Regards
Dave
Stena Line
The Ben Mcree Is the worst Ferry I have…
The Ben Mcree Is the worst Ferry I have ever sailed on, and i have been using ships and ferries since 1973. I will never use it again.
25 de fevereiro de 2026
Resposta da Stena Line Ireland
Good afternoon,
Thank you for sharing your review.
We are sorry to hear that your experience on the replacement vessel didn’t meet your expectations. We’ve shared your comments with our team.
If you would like to discuss this further please contact our Customer services team via the contact form on our website at stenaline.ie/contactform
We hope to welcome you back in the future.
Regards
Dave
Stena Line
Relief Vessel not good enough
I wasn't overly impressed with the relief Vessel on my sailing. But despite that your great staff onboard made up for it, always helpful and pleasant, not always the case these days, keep up the good work!
27 de fevereiro de 2026
Resposta da Stena Line Ireland
Good morning,
Thank you for sharing your review.
We're sorry to hear the replacement vessel didn’t fully meet your expectations, but we’re delighted that our crew made a positive difference to your journey. Your kind words mean a lot to the team. We appreciate you taking the time to share your experience and hope to welcome you back onboard again.
Regards
Dave
Stena Line
I always travel with StenaLine
I always travel with StenaLine, their service is excellent, such friendly employees in every department, so efficient and I am grateful to travel with them
1 de março de 2026
Resposta da Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted you enjoy travelling over with us, and we truly appreciate your kind words about our team. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Got from A to B and back safely
Got from A to B and back safely. However for the cost of car & 2x Persons the use of replacement ferry on the route is not good enough. Ben MyChree an almost 500e ticket is terrible.
Verry limited comfortable seating, limited food options, quite run down and old. I certainly would use Irish ferries in future
3 de março de 2026
Resposta da Stena Line Ireland
Good morning,
Thank you for your review.
While we’re glad you travelled safely, we’re sorry to hear the replacement vessel didn’t meet expectations, especially given the cost of your booking. We understand your concerns about the comfort, facilities, and limited food options on the replacement vessel, and we appreciate how disappointing this must have been.
Your comments have been shared with our team as we continue working to improve the experience while this temporary vessel is in service. Thank you again for letting us know.
Regards
Dave
Stena Line
Everything was very efficient both ways
3 de março de 2026
Resposta da Stena Line Ireland
Good morning,
Thank you for your 5 star review. We're delighted to hear that everything was efficient on both legs of your journey. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Normally I would give you five stars…
Normally I would give you five stars however not having the Stena Lounge (older ferry) meant that the trip wasn’t quite as comfortable. The staff however were so helpful and friendly hence my four rating.
27 de fevereiro de 2026
Resposta da Stena Line Ireland
Good morning,
Thank you for your review. We’re glad to hear our staff were helpful and friendly throughout your trip. We understand that travelling on a vessel without the Stena Lounge can make the journey feel less comfortable, and we appreciate you sharing this with us. Your comments help us improve, and we hope to welcome you back onboard for a smoother experience next time.
Regards
Dave
Stena Line
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.