Great experience in store. The staff really helped me put together my bespoke chairs. They took time, showed me all the fabrics, colours and materials to make my chairs my own. Would highly recommend... Ver mais
A empresa respondeu
Localização
Trocar localização4 Whitehill Road, Fort Kinnaird, EH15 3HR Edinburgh, Scotland, GB
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Veja o que dizem as avaliações
Exceptional service on all fronts from both both Angus and David (with the beard) at Sterling Furniture, Kinnaird Park. These guys are the people to deal with — their product knowledge and genuine cus... Ver mais
A empresa respondeu
Pleased with kitchen flooring and most of the customer service. Clive was very helpful and understanding. We initially chose flooring which when it arrived had an overall green look. We wanted a re... Ver mais
A empresa respondeu
As a longtime customer of originally Martin and Frost Tillicoultry before that I knew I’d be sure to find the sofa I’d been thinking of. It was first port of call. David looked after us very well exp... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Loja de Móveis para Quartos
- Loja de Pisos
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de colchões
Escrito pela empresa
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Informações de contato
4 Whitehill Road, Fort Kinnaird, EH15 3HR, Edinburgh, Scotland, Reino Unido
- 0131 6570820
4,6
Excelente
235 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Helpful staff
Great experience in store. The staff really helped me put together my bespoke chairs. They took time, showed me all the fabrics, colours and materials to make my chairs my own. Would highly recommend this store.
18 de agosto de 2026
Resposta da Sterling Home - Edinburgh
Hi Danielle,
Thank you for your fantastic feedback.
We're delighted to hear that our team took the time to help you design your bespoke chairs and guide you through the range of fabrics, colours, and materials available. Creating furniture that perfectly suits your style is important to us, and we're pleased you enjoyed the experience.
Thank you for your recommendation, and we look forward to welcoming you back to the store again soon.
Kind Regards
The Sterling Home Team
Resposta da Sterling Home - Edinburgh
Hi Susan
Thank you for your wonderful review.
We’re delighted to hear that you received excellent service from the beginning to the end of your shopping experience.
Providing a smooth and positive experience for our customers is always our aim, so it’s fantastic to know we achieved that for you.
We truly appreciate your feedback and your support, and we hope to welcome you back to Sterling Home again in the future.
Kind Regards
The Sterling Home Team
Staff were great really knowledgeable…
Staff were great really knowledgeable and helpful getting me the right sofa
2 de agosto de 2026
Resposta da Sterling Home - Edinburgh
Hi Carol,
Thank you for your lovely review!
We're delighted to hear that our Edinburgh team was able to use their knowledge and expertise to help you find the right sofa for your home.
Providing helpful, informed advice is something we take great pride in, so it's wonderful to know your experience reflected that.
We appreciate your support and hope you enjoy your new sofa for many years to come.
Kind regards,
The Sterling Home Team
Resposta da Sterling Home - Edinburgh
Hi Monika,
Thank you for your wonderful feedback.
We’re delighted to hear that our team made your experience such a positive one. It’s great to know that Sanj’s experience, helpfulness, and friendly approach made you feel comfortable throughout your visit.
We’ll be sure to pass your kind comments on to Sanj and the rest of the team. Thank you for choosing us, and we look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
4 star only at present as still to…
4 star only at present as still to receive delivery of suite around 12 weeks but pleasant experience able to look around without being bombarded with staff great choice and colours available x bonus able to take the dog x🐾
18 de julho de 2026
Resposta da Sterling Home - Edinburgh
Hi Jeanette
Thank you for your review and for choosing us for your new suite.
We're delighted to hear that you enjoyed your visit and appreciated the relaxed shopping experience. We believe customers should be able to browse comfortably, so it's great to know that approach worked well for you.
We're also pleased you found plenty of choice in styles and colours and that your four-legged companion was welcome too!
We understand that waiting for a made-to-order suite can feel like a long time, and we appreciate your patience while your order is being prepared. We're confident it will be worth the wait and hope you'll be delighted with your new furniture when it arrives.
Thank you again for your feedback, and we look forward to delivering your suite soon.
Kind Regards
The Sterling Home Team
Exceptional product knowledge and genuine customer care
Exceptional service on all fronts from both both Angus and David (with the beard) at Sterling Furniture, Kinnaird Park. These guys are the people to deal with — their product knowledge and genuine customer care is second to none, ultimately the reason I walked away a very happy paying customer. Thanks again gents.
27 de julho de 2026
Avaliação não solicitada
Resposta da Sterling Home - Edinburgh
Hi Mr Gibson,
Thank you for your fantastic feedback.
We're delighted to hear that Angus and David provided such exceptional service during your visit to our Sterling Home Edinburgh . It's wonderful to know that their product knowledge, professionalism, and genuine care helped make your experience such a positive one and gave you the confidence to make your purchase.
We'll be sure to pass your kind comments on to both Angus and David—they'll be thrilled to receive your recognition.
Thank you for choosing Sterling Home Edinburgh and we hope to see you again.
Kind Regards
The Sterling Home Team
Impressive service from knowledgeable staff.
Great service from friendly and knowledgeable staff, plus Suzanne, Chloe and Dave stayed after closing time to finalise a complex set of purchases. Very impressed.
19 de julho de 2026
Avaliação não solicitada
Resposta da Sterling Home - Edinburgh
Hi Ian,
Thank you for your fantastic feedback.
We're delighted to hear that you received such great service from our team. It's especially wonderful to hear that Suzanne, Chloe, and Dave went the extra mile by staying behind after closing time to help finalise your purchases. Their dedication and commitment to providing exceptional customer service are truly appreciated.
Thank you for choosing Sterling Home Edinburgh. We’ll be sure to pass your kind comments on to the team.
Kind Regards
The Sterling Home Team
Nice flooring…
Pleased with kitchen flooring and most of the customer service. Clive was very helpful and understanding.
We initially chose flooring which when it arrived had an overall green look. We wanted a replacement which was eventually upheld but had to pay
extra for returning the flooring £500 which
still seems ridiculous. The fitter Stevie was great.
1 de junho de 2026
Avaliação não solicitada
Resposta da Sterling Home - Edinburgh
Hi Carole
Thank you for taking the time to share your feedback.
We’re really pleased to hear that you’re happy with your kitchen flooring overall and that both Clive and Stevie made such a positive impression. We’ll be sure to pass on your kind comments to them.
We’re sorry to hear about your experience with the initial flooring choice and understand how disappointing it must have been when it didn’t meet expectations. While we’re glad we were able to agree on a replacement albeit with unavoidable additional charges.
Thank you again for your comments and of course for shopping with us.
Kind Regards
The Sterling Home Team
The boys were punctual
The boys were punctual, efficient and even hoovered up most of the excess carpet! As an added bonus, one of them helped me move some furniture back into the room before they left.
15 de junho de 2026
Resposta da Sterling Home - Edinburgh
Hi Susan,
Thank you so much for your lovely feedback.
We delighted to hear the team were punctual, efficient, and took the time to tidy up afterwards. It’s especially great to know they went the extra mile by helping move your furniture —we will be sure to pass your kind comments on to them.
Thank you for choosing Sterling Home Edinburgh.
Kind Regards
The Sterling Home Team
Absolute incompetence and disregard for their customer
We bought flooring from Sterling about a year ago. They came to inspect the floor prior to fitting, they fitted the subfloor after lifting the existing carpet and they recommended then fitted a vinyl tile. This cost over £6,000. We believed they were a company we could trust. In the past year the floor has cracked, separated in places, chipped and generally been a nightmare. Their fitters think the whole thing needs replaced. I’ve exchanged in excess of 100 emails and yet I still can’t get a full refund. I’m worn out, have an elderly relative here and really just want this to end so I can start again with a company who can do the job properly. This has been an endless nightmare and, while they seem to offer solutions, it’s never what suits the customer, who is the one who has suffered from their absolute incompetence so, if you don’t want to live a life of regret, do not go near Sterling. Beyond exhausted. I can’t see a place to attach photos so that’s a shame but think cracks, splits, poor finishes, raised section…
I’ll keep you posted but, still heard nothing! Clearly their customers are irrelevant! Just really low. It grinds you down. I’m assuming that’s their intention. They’re a giant company with all the power. The customer is a minion. Powerless. ☹️
12 de junho de 2026
Avaliação não solicitada
Resposta da Sterling Home - Edinburgh
Good morning, Rona,
Thank you for your feedback.
We are very sorry to hear about your experience – this is clearly not the standard we expect, and we understand how frustrating this has been for you.
Please be assured this has been escalated, and our Customer Service Manager will be in contact with you to discuss this further and work towards a resolution.
Kind regards
The Sterling Home Team
Great shop
A wide selection of goods from potato peeler to sofas. Tge assistants are all very helpful and friendly.
10 de maio de 2026
Resposta da Sterling Home - Edinburgh
Hi Margaret,
Thank you for your feedback!
We’re delighted you enjoyed the wide range of products we offer, from everyday essentials to larger items like sofas. It’s also great to hear our team were helpful and friendly – we’ll be sure to share your kind comments with them. We hope to see you again soon!
Thank you for choosing Sterling Home Edinburgh.
Kind Regards
The Sterling Home Team
Friendly and efficient not too pushy…
Friendly and efficient not too pushy alloweed us time to choose our suite
24 de março de 2026
Resposta da Sterling Home - Edinburgh
Thank you for your lovely feedback.
We’re really pleased to hear you found our team friendly and efficient, and that you felt comfortable taking the time you needed to choose your suite.
We hope you enjoy it for many years to come.
Kind Regards
The Sterling home Team
Purchase made easy
As a longtime customer of originally Martin and Frost Tillicoultry before that I knew I’d be sure to find the sofa I’d been thinking of. It was first port of call. David looked after us very well explaining all we needed to make the right choice. Decision made he and store manager Susan completed the sale and we look forward to delivery of our beautiful Danetti sofa in a matter of days
Linda East Lothian
25 de abril de 2026
Avaliação não solicitada
Resposta da Sterling Home - Edinburgh
Hi Linda,
Thank you so much for your lovely feedback and for choosing us once again.
We’re delighted to hear that we were your first port of call and that David was able to look after you so well, helping you make the right choice. We’ll be sure to pass on your kind words to our sales team and manager.
We hope you thoroughly enjoy your beautiful new sofa and we look forward to welcoming you back again soon.
Thank you for choosing Sterling Home Edinburgh .
Kind Regards
The Sterling Home Team
Excellent Flooring fitting
Clive at the Edinburgh was super helpful. Price was very competitive and cheaper than Tapi. The overall job was very good the fitters were respectful and did a really good job. We are extremely happy and would buy flooring again from Sterling
1 de abril de 2026
Avaliação não solicitada
Resposta da Sterling Home - Edinburgh
Hi Barbara,
Thank you very much for taking the time to leave such lovely feedback.
We’re delighted to hear that Clive was so helpful and that you found our pricing competitive. It’s also great to know the fitters made a positive impression and delivered a high‑quality job. We’re extremely grateful for your recommendation and look forward to helping you again in the future. Enjoy your new flooring!
Thank you for choosing Sterling Home Edinburgh.
Kind Regards
The Sterling Home Team
Sterling home Fort Kinnaird.
Sterling home Fort Kinnaird.
Caroline was very friendly and helped my husband and me settle for a great suite and dining room and chairs.
She explained everything to us. Very pleasant.
Willian helped us with a rug to fit in with our suite. Again very pleasant.
Both my husband and I was pleaded with the way they handled everything.
Top marks.
13 de abril de 2026
Avaliação não solicitada
Resposta da Sterling Home - Edinburgh
Hi Freda
Thank you so much for taking the time to leave such a lovely review.
We’re delighted to hear that Caroline was able to help you and your husband find the perfect suite, dining table, and chairs, and that everything was clearly explained and made enjoyable. It’s also great to know that Willian was able to help you find a rug that complemented your suite so well.
I’ll be sure to pass on your kind words to both Caroline and Willian, feedback like this really means a lot to them and to our whole team.
Thank you again for choosing us. We hope you enjoy your new furniture for many years to come and look forward to welcoming you back in the future.
Kind Regards
The Sterling Home Team
Quality goods and excellent service…
Quality goods and excellent service especially the gentleman in the carpets section
27 de março de 2026
Resposta da Sterling Home - Edinburgh
Hi
Thank you very much for your kind feedback.
We’re delighted to hear you were pleased with the quality of our goods and the service you received.
I’ll be sure to pass your compliments on to the gentleman in our carpets section, he’ll be thrilled to hear this.
We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind Regards
The Sterling Home Team
Great customer service used before so…
Great customer service used before so easy to go back
23 de março de 2026
Resposta da Sterling Home - Edinburgh
Hello Peter,
Thank you for your kind feedback.
We’re really pleased to hear you’ve had a positive experience with us before, and we’re glad it made returning an easy choice. We truly appreciate your continued support.
Thank you for choosing Sterling Home Edinburgh.
Kind Regards
The Sterling Home Team
Resposta da Sterling Home - Edinburgh
Good Morning Moira,
Thank you for taking the time to leave feedback.
We really glad to hear you enjoyed your visit to our Sterling Home Edinburgh and found Sanj to helpful, we will pass on your kind comments to him.
We hope you enjoy your new furniture!!
Kind Regards
The Sterling Home Team
New carpet
I thought the staff and service were wonderful !!!
Clive helped us with prices and choice … another man came and measured properly for nothing !! And two lovely fellows fitted it
28 de março de 2026
Avaliação não solicitada
Resposta da Sterling Home - Edinburgh
Hi
Thank you so much for your wonderful feedback!
We’re delighted to hear that you had such a positive experience and that Clive was happy to help with prices and options.
Thank you for your appreciation of our complimentary measuring service and it’s great to know that you are happy with the fitting completed by our friendly and professional installers.
We truly appreciate your kind words and thank you for choosing us!
Kind Regards
The Sterling Home Team
Great service provided by David
Great service provided by David. My wife and I paid three visits before we finally made our decision to buy two G Plan sofas. When you’re spending £6.500 you want to ensure you’re happy with your decision. David was very helpful and knowledgeable about his products. We didn’t feel pressured by him which we hate and would have walked away if that had been the case. He was helpful and patient and we had trust and confidence in him.
23 de março de 2026
Avaliação não solicitada
Resposta da Sterling Home - Edinburgh
Hi David
Thank you so much for taking the time to share your experience.
We’re delighted to hear that David provided the helpful, knowledgeable and patient service you deserved while choosing your new G Plan sofas.
We completely understand how important such a significant purchase is, and it’s great to know you felt comfortable and never pressured during your visits.
David will be thrilled to hear your kind words.
Thank you again for choosing us — we hope you and your wife enjoy your new sofas for many years to come!
Kind Regards
The Sterling Home Team
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