We were looking for good drawers for a bedroom and didn't want to pay a fortune. The ones we bought from Sterling was just what we were looking for. They are nice to look at and a decent size, st... Ver mais
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Veja o que dizem as avaliações
My experience with sterling homes was great as soon as I arrived i was attended to. My advisor who was named Frank was very helpful and explained everything about my purchase. Everything was smooth sa... Ver mais
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The suite I bought is not of the quality I’d expect for the amount of money I paid for it. The lining at the bottom is of a plastic material that feels quite cheap, other suites I’ve had through... Ver mais
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The member of staff who helped us understand, select, and buy a riser recliner chair was incredibly helpful, knowledgeable and friendly and went over and above to help us get what we needed. He was... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Loja de Móveis para Quartos
- Loja de Pisos
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de colchões
Escrito pela empresa
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Informações de contato
2129 London Road, G32 8XQ, Glasgow, Scotland, Reino Unido
- 0141 7641144
4,6
Excelente
270 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Sterling Home - Glasgow
Hi Lynsey, thank you for your glowing feedback! We’re thrilled to hear you had an excellent experience from start to finish. Your satisfaction means the world to us! 💛
Resposta da Sterling Home - Glasgow
Hi J Pollock, thank you for your kind words! We’re thrilled to hear you found our staff helpful and welcoming. We hope to assist you again in the future! 😊
Order was 3 weeks late
6 de setembro de 2024
Resposta da Sterling Home - Glasgow
Hi Mrs Jeffrey, we’re very sorry to hear about the delay with your order. We understand how frustrating this must have been and would love to assist further if needed. Please feel free to contact us. 💛
The delivery was on the time they said…
The delivery was on the time they said it would be and the delivery men were very helpful and friendly
20 de julho de 2024
Resposta da Sterling Home - Glasgow
Hi Thomas, thank you for your positive review! We’re delighted to hear your delivery was on time and that the team was helpful and friendly. We hope you love your new purchase! 🌟
Rossini 2
Purchased a sofa & chairs, this was the first place I went to and so glad it was, the salesperson Eric was very patient, knowledgable and helpful with my choice and style as I didn’t know what I wanted and made some great suggestions, so glad I shopped here, a quick and easy experience all round.
1 de dezembro de 2024
Avaliação não solicitada
Resposta da Sterling Home - Glasgow
Good Evening Karen,
Thank you so much for taking the time to share your experience and leave us a 5 star review.
Our customers are at the heart of everything we do and we strive to deliver an excellent customer experience , so it is great to know that Eric was knowledgeable and helpful at all times throughout your furniture purchase at our Glasgow store.
We will be sure to pass your lovely comments onto him and we hope to see you again soon.!
Kind Regards,
Customer Support Team.
Marion was excellent!
Marion was excellent. On my first visit I chose a sofa but when I got home I realised it wasn’t the one for me. I returned to Sterling and she was fantastic in helping me find what I really wanted and needed. I told her about my spine surgery and therefore my requirements and also how I like to sit or lounge. She spent a lot of time listening and offering suggestions. Her info was very helpful and I finally found the sofa that put a smile on my face when I decided it was the one for me. She had been so patient, kind and helpful throughout. I was so grateful that I wanted to buy her a bottle of wine to say thanks! That’s how good I felt about changing to a sofa that I loved. Sterling have never let me down in customer service and it was the same again. I will be popping in for January!
29 de novembro de 2024
Avaliação não solicitada
Resposta da Sterling Home - Glasgow
Good Evening,
Thank you so much for taking the time to share your positive experience, it is greatly appreciated.
Our customers are at the heart of everything we do and we strive to deliver an excellent customer experience .
Customer service is our priority and it is fantastic to know that Marion was patient and helpful at all times during your furniture purchase.
We will be sure to pass your kind comments onto her and we look forward to welcoming you back in January!
Kind Regards,
Customer Support Team.
Excellent customer service from…
Excellent customer service from Michael, he was extremely helpful in helping myself and mum accessorise our table and lamp. Very happy!
Emma was helpful too.
21 de novembro de 2024
Avaliação não solicitada
Resposta da Sterling Home - Glasgow
Hi Veronica
Thank you for getting in touch and for leaving such positive comments regarding your shopping experience.
it really is fantastic to know that you had a great time whilst shopping at our Glasgow Store.
Customer service is our priority and I am delighted to read that Michael & Emma were helpful and attentive at all times during your visit and I will be sure to pass your comments on.
We really look forward to welcoming you back in store again soon!
Kind Regards
Customer Support Team
Still waiting for the manager to…
Still waiting for the manager to contact me, I was advised it would be 5 days, no news yet. Not recommended at all, they take your money and after two month, say they are sorry they cannot deliver your items or deliver broken items
20 de novembro de 2024
Avaliação não solicitada
Resposta da Sterling Home - Glasgow
Dear Elahe
Our records show that a Manager contacted you on 15th November. Please refer to your emails or contact customer service directly to discuss this further.
Kind Regards
Customer Support
Staff that I dealt with were both…
Staff that I dealt with were both called Emma..They were both extremely helpful in every way possible.. Certainly makes your shopping trip more Enjoyable when you have that Assistance..
10 de novembro de 2024
Avaliação não solicitada
Resposta da Sterling Home - Glasgow
Hi Bernadette
Thank you so much for taking the time to leave a review, it really is fantastic to know that you had a great experience whilst shopping at our Glasgow Store.
Customer service is our priority and I am delighted to read that both Emma's were helpful and attentive at all times during your furniture purchase and I will be sure to pass your comments on.
We really look forward to welcoming you back in store again soon!
Kind Regards
Customer Support Team
Exceptional Customer Experience
We arrived at Sterling’s with a sample of an existing carpet with the intention of trying to find something similar re colour and texture. We were approached by Lauren who to our amazement immediately found the exact same carpet. We were delighted. Lauren then took her time explaining all the options available re underlay, fitting, removal of existing carpet and furniture etc. Lauren was an absolute pleasure to deal with and it was clear she was hugely experienced in all things carpets, as well as wanting to ensure we were happy with everything. Over the next few days, Lauren arranged for the carpet to be measured and provided all the necessary information to allow us to place our order. If only everyone was like Lauren life would be so much easier. Thanks again Lauren.
1 de novembro de 2024
Avaliação não solicitada
Resposta da Sterling Home - Glasgow
Hi Martin
Thank you so much for taking the time to leave a review, it really is fantastic to know that you had a great experience whilst shopping at our Glasgow Store.
Customer service is our priority and I am delighted to read that Lauren was helpful and attentive at all times during your furniture purchase and I will be sure to pass your comments on.
We really look forward to welcoming you back in store again soon!
Kind Regards
Customer Support Team
Very friendly helpful and understanding…
Very friendly helpful and understanding to our situation
Thanks again very much appreciated
25 de junho de 2024
Resposta da Sterling Home - Glasgow
Good Afternoon Cathleen, Good Afternoon James,
Thank you so much for taking the time to share your experience, it is very much appreciated.
Sterling are committed to delivering excellent customer service and I am delighted to read that we have been friendly and helpful at all times.
We are really happy to hear you had a great experience with us and we look forward to welcoming you back again soon.!
Kind Regards,
Customer Support Team
i really like my leather 2 seaters
i really like my leather 2 seaters , fitted in the living room lovely, very comfortable, the staff were really helpfull and not pushy and delivery was 3 weeks earlier than thought, i would certainly go back again, no problems with delivery and getting sofas in the door, was easy buy though as i just said i want those 2 sofas in that colour on display sofa and it was sold. point to retailers always put things on display you will sell more , customers want to see the goods not flat packed in a picture thankyou
23 de maio de 2024
Resposta da Sterling Home - Glasgow
Good Afternoon James,
Thank you for taking the time to leave a review, it is much appreciated.
Sterling are committed to delivering excellent customer service along with offering our customers an extensive choice of products .
We are delighted to hear that you had a great experience with us and look forward to welcoming you back again soon.
Kind regards,
Customer Support Team
Great quality products and a great…
Great quality products and a great service from order to delivery
3 de julho de 2024
Staff where very helpful 😊
24 de junho de 2024
Staff couldn’t be more helpful
Staff couldn’t be more helpful, and kept me informed with updates due to delays out with their control , guys who delivered and installed suite were great and tidied up all waste
31 de maio de 2024
Great Service
An excellent experience, great customer service at every point. Well appreciated and we love our new sofa, thank you.
6 de junho de 2024
Knowable salesman and alluded to fact…
Knowable salesman and alluded to fact that I was previous customer
31 de maio de 2024
Excellent customer Service
There was a mix up regarding our suite and it was damaged during delivery.
We were told we can order another suite. We are very happy with customer service.
25 de maio de 2024
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