100% service and will likely use them for my whisky experience going forward as they offer great insight on brands and bottles to suit your palette. My order was processed and delivered in a reasonabl... Ver mais
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Veja o que dizem as avaliações
Excellent range of whisky's to choose from with a good description of each. Very good web site. Ordering was easy and they all arrived in good time. Excellent service all round.
An absolutely fantastic company a pleasure to do business with . I bought a couple of bottles a few weeks ago but only opened the boxes today. I was so impressed with the packaging and the detail and... Ver mais
This is second time I have ordered a gift for my partner and all I can say that it has been top class service with both orders. Quality products for decent price, came packed really well to avoid an... Ver mais
Detalhes da empresa
Escrito pela empresa
Still Spirit is a whisky shop and tasting room - offering a great selection of whiskies and other fine spirits such as gin, vodka and rum. Still Spirit also features an exquisite tasting room and 'take-away' dram bar.
Informações de contato
Still Spirit Ltd, AB41 7PR, Udny, Ellon, Reino Unido
- +44(0)1358 747475
- sales@stillspirit.com
- stillspirit.com
4,8
Excelente
615 avaliações
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Respondeu a 100% das avaliações negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Prompt service and delivery
Prompt service and delivery. Great presentation.I can't wait for my first sip.
29 de março de 2025
fastest delivery ive ever had and…
fastest delivery ive ever had and decent price!!!
will buy again.
19 de março de 2025
Bought March 17th
Bought March 17th
Shipped only 8 days later... April 1st and still waiting to get information where the package is... no idea yet
18 de março de 2025
A+ All the Way
Wow! What a great first experience with Still Spirit! Immaculately packed and everything was top notch in the 11 bottle order. Will definitely buy from again and look forward to seeing more fantastic bottles that we can’t get here in the US.
7 de março de 2025
Was not aware of the tax situation
Was not aware of the tax situation. End up paying way more than expected
17 de março de 2025
Resposta da Still Spirit - Whisky Shop
Hello Kar Kin Mun,
Sorry to hear you were not aware of import taxes / duties being payable when shipping internationally. Still Spirit do not control import duties and taxes, these are controlled by your local government.
We make every effort to highlight that buyers should be aware of any local customs / duties laws in their respective shipping country prior to purchasing goods on our website.
Thanks
Erin
Gets better and better
Knowledgeable staff, great selection and even videos now to help us work our way through the fascinating world of Scotch single malt whisky and loads of other world whiskies, well worth a visit
20 de março de 2025
I put the wrong credit
I put the wrong credit, and i would like to change the credit card. So i emailed the salesperson, but got rejected. You should be flexible with payment, and switch credit cards
19 de março de 2025
I've used SS before and I'll use them again
Good price, well packaged and delivered timeously. The mystery sample is an excellent idea.
10 de março de 2025
When on holiday in Scotland in August…
When on holiday in Scotland in August 2024 I visited still spirit and purchased a tasting room sample box of highland whiskies. My wife also bought me a box of mystery whiskies which had a bar code on them, this was a Christmas present. When I scanned the codes in January they were invalid. I tried again in March and had the same result, I contacted still spirit and Erin sorted me another mystery box and sent it out for free! Outstanding customer service, many thanks again Erin. Will definitely be using still spirit again!
Ian Abbott
20 de março de 2025
Avaliação não solicitada
Resposta da Still Spirit - Whisky Shop
Hi Ian, thank you for your feedback.
I am very sorry to hear that the QR codes on the drams are not working and also disappointed to hear that you found that the staff were unhelpful when you called.
I have requested more information via Trustpilot as I don't have contact details for you. If you could be so kind as to provide your email address so that I can contact you directly to address the issue that would be much appreciated!
Alternatively, please email me at erin@stillspirit.com.
Thanks
Erin
Excellent Customer Service
Second time ordering from Still Spirit. My order arrived far earlier than expected. I'll definitely be ordering again soon!
4 de março de 2025
Enjoyed the Experience!
Everything was managed smoothly and with great efficiency. Looking forward to doing more business with them in the future.
24 de fevereiro de 2025
Great service
Great service, good prices, expertly packed, beautiful bottles, perfect condition.
24 de fevereiro de 2025
Packaged really well
Packaged really well. All bottles arrived intact. 15 days from order to receipt in US.
Good experience.
17 de fevereiro de 2025
2nd time way better
I had been disappointed by another retailer failing miserably in supplying me with the whisky I wanted. I was delighted with the service Still Spirit delivered and how well informed they kept me on my delivery. Perhaps it was meant to be as I have Ledingham ancestors originally from Tarves near Ellon.
26 de fevereiro de 2025
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