Stone Tile Depot has a great selection of terracotta tile where this material is not prevalent in the Washington, DC area. They are knowledgeable and were helpful in multiple tile projects in my home.... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoPleasant Valley Road 25383, ste 110, 20152 Chantilly, Virginia, US
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Veja o que dizem as avaliações
Matt was amazing on getting our shipment to us. Great experience. Will definitely use them again. Probably pretty soon
A empresa respondeu
I recently had an issue with a missing shipment, and I was fortunate to be assisted by John M. He was quick to respond and handled the situation with professionalism. He kept me informed with any ques... Ver mais
A empresa respondeu
Ordered a sample tile on a Saturday only to realize on Sunday morning there was not enough tile in stock to complete the job. Emailed immediately on Sunday morning to stop/cancel the order, but eviden... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
High Quality Discounted Marble, Granite, Travertine, Pebble And Limestone Tiles And Mosaics Directly From Factory. All Products In Stock!
Stone Tile Depot - Direct From Factory
Escrito pela empresa
- Low Price Guarantee
- If you find a current lower price on an identical, in-stock item from any other store, we will match the price. The product must be a matching brand, quality, model number, and color. Just send us the ad, printout, or photo for validation. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling or other additional charges. Our friendly expert staff is knowledgeable in all kinds of natural stone applications such as kitchen and bathroom renovation. You can reach us by using our toll-free line: 1-800-622-8708
Informações de contato
Pleasant Valley Road 25383, ste 110, 20152, Chantilly, Virginia, Estados Unidos
- (703) 337-1497
4,3
Excelente
51 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really great products and especially…
Really great products and especially great customer care. So glad I found Stone Tile Depot!
9 de fevereiro de 2024
Customer service
9 de janeiro de 2024
Sample Order lesson learned - stick to local if you can
Ordered a sample tile on a Saturday only to realize on Sunday morning there was not enough tile in stock to complete the job. Emailed immediately on Sunday morning to stop/cancel the order, but evidently no one checked the emails through Monday morning. Also talked to a representative on Monday morning and was told a refund would be issued. Later that day, notified of shipment. When the tile arrived, it looked nothing like the examples given on the website - used both a pc laptop and an iPad pro. It's very disappointing. Floor and Decor cancelled a sample order for me and issued a refund within the hour.
21 de janeiro de 2024
Avaliação não solicitada
First and best
First and best, the tile itself was perfect, no damage and a fabulous color. Then, when it was lost in freight the company was very alert and prompt in helping. What nice people to work with in a project. Thank you.
16 de novembro de 2023
What a great experience!!!
What a great experience!!!! I was very hesitant to order such a large purchase from an online company but Emily was so kind. She quickly sent the samples I ordered and was very patient with me while I spent several emails questioning her process. I was SHOCKED that I paid for my order after the end of the business day in a Friday and the following Friday my palette of GORGEOUS Fallen Leaves Terrazzo arrived in PERFECT CONDITION! I highly recommend Stone Tile Depot and would absolutely order from them again. Great price, great product and outstanding customer service.
17 de novembro de 2023
Avaliação não solicitada
Sales reps were knowledgeable and very…
Sales reps were knowledgeable and very helpful.
10 de outubro de 2023
Terrific Tile
Amy made this transaction a great experience for me. I cannot say enough great things about Stone Tile Depot!
15 de setembro de 2023
Avaliação não solicitada
Product was late shipping and service…
Product was late shipping and service was not good. No call back’s when I was told. Person speaks broken English. Hard to communicate
6 de agosto de 2023
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