The laser-cut dimensions for StoveGuard Pro did not match my specific stove perfectly. The burner cutouts are too large and don't feature raised edges, liquids simply seep underneath the mat anyway.
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I have about a dozen Emails back and forth trying to get some sort of acceptable resolution on a clearly ongoing incorrect sizing issue with the metal protective rings that come with this product........ Ver mais
Delivery was fine but within a couple of days of installation, near by he burners we frequently use, the product popped up and doesn’t go back down. This affects the advertised protection greatly. We... Ver mais
We moved into a new-build house, and the hardest part of getting a Stoveguard for the new range was finding the model number (rangetop mounted into the counter, with drawers below, one of which had to... Ver mais
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
HORRIBLE CUSTOMER SERVICE
I have ordered before and was satisfied. I recently ordered a new cover and realized the same day it was not the same model so i got in touch and asked to cancel the order. They did not get to my request and sent anyway. I said i would keep if they could offer a discount. They said 20.00 on an order over 130.00. Awful customer service. The email after that was just pay you bill basically. I will not refer anyone else again nor will i ever order from them again. They are not inexpensive and they could have and should have done more.
Significantly delayed shipping - buyer beware
I ordered a Stove Guard stove protector on October 30th 2025 thinking i would receive it in time for Thanksgiving. I contacted their customer support on November 19th asking for a status update and was told shipping was slightly delayed but I should expect my order to be shipped within the next 7-14 days. It is now December 10th and I still haven't received my order nor have they provided any additional update on my order status. I would not recommend this company based on my initial experience.
Buyer Beware!
Beware: Lots of issues with this company that I should have paid attention to. As others have noted, the quality of mine is not as advertised, turns up from the heat of the burners. Takes weeks if not months to receive. In my experience this isn’t a company to trust with your money.
A+++
A+
Fits perfect and great material used. My stove looks great.
Great customer service with any issues you have,this company works with you. Part is well worth the money.ty DH
Great product
It fit perfectly to my stove and is easy to clean. It didn't loose it's shape after I washed it by hand. I love it!
Fits like a glove!
Stoveguard's customer service team provided a quick and accurate response to my inquiry relative to the sizing of the guard I was seeking for my Wolf stove top. Thank you.
Fast delivery
Received on time and it works great on…
Received on time and it works great on our stove!
Don’t cover well the stove and don’t…
Don’t cover well the stove and don’t hold the liquid spills, very disappointed with the design
Did not meet advertised standards!
Delivery was fine but within a couple of days of installation, near by he burners we frequently use, the product popped up and doesn’t go back down. This affects the advertised protection greatly. We have filed a complaint with you and sent pictures. Update: Stove Guard has contacted me via email and informed me that they are sending a replacement! Let us see if that holds up!
I have not received my purchase of…model 184, stove guard pro.
I have not received my purchase of stove guard pro, model 184, ordered on October 5, 2025. My current statement for the credit card shows I was charged. Your email has been the only contact I have received regarding my order. The other emails I have received from Stove Guard have been ads for products they sell.
Thank you,
Patricia Beard
Did not fit properly used for 1 week…
Did not fit properly used for 1 week and it melted and curled up. They have yet to answer 4 weeks later. Customer service is non existent. I had to charge back with my bank to get my money back. They may have a warranty but they don't have anyone to talk to about it.
Received in a timely mannor
So excited to have my gaurd!
So excited to have my gaurd!! Fits my gas stove perfectly!! Thank you!
I received my order
I received my order. I was also ordering new burners. I have not opened the box yet. This is my second one. I am sure everything will be fine.
You finally had one that fits my Wolf…
You finally had one that fits my Wolf stovetop. While I wanted your thicker p product I had to settle for the lower tier guard. It fits well and hopefully will last a long time.
Product laid flat on my oven fit…
Product laid flat on my oven fit exactly as hoped, looks good.
On time delivery product was as…
On time delivery product was as expected excellent
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