I love Stow. I own two of their bags and the quality is great, the craftsmanship is excellent and so is the customer service. All round an excellent experience. Excited for whatever they are coming up... Ver mais
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Veja o que dizem as avaliações
Overall, I really love my Mini Curve bag! It’s the perfect size for carrying a few everyday essentials. I appreciate silver hardware option. That said, I do wish it maintained its distinctive shape a... Ver mais
Great customer service! Very responsive to customer’s questions. I would love it if silver hardware was more available with your handbags! The gold hardware is lovely. But some of us really like the... Ver mais
I spent several weeks thinking about this tote, scrutinizing the photos, and assessing the size, before purchasing. Now it's my daily work bag, and I love it! I've used it consistently for several wee... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Welcome to the world of STOW. Luxury leather bags and accessories, Handcrafted in Spain. Making Beautiful Better. We believe in Timeless style, with a Sustainable Future.
Informações de contato
Ubrique, Espanha
- customerservice@stowlondon.co.uk
- stowlondon.co.uk
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The quality of the leather and craftsmanship is top quality! I would recommend you to purchase them! I am super excited with my purchase! I will be purchasing more! Thank you!
Hello! I love your purses! I decided to try two of your purses a mini east west curve, and a mini curve and I’m super excited I did! They are top quality! Not a stitch out of place and the leather is top quality! I have been purchasing upscale purses for 35 years and yours compares to the best! So happy I will be ordering more! Thank you!
Super quality and super service!
Stow London- Magnum Opus of Bag Brands
There are several things this company is doing right- first, esthetically pleasing bags of superior quality that include zero plastics, and support smaller, ethical businesses (and less waste) is the most important factor in my decision to be their customer. Secondly, I wanted a strap that would make my EastWest Bag an under arm shoulder bag rather than only a crossbody or handle bag, and I reached out to customer service. Peter got back to me- and not only did he sell me a strap that made the bag wonderfully versatile, but he also had their atelier in Spain send me a few videos showing the bag with the shorter strap and what it would look like as a shoulder bag (satisfaction is an understatement! Peter made my ideas to feel seen, in such a way that it was collaborative and appreciated, and I think it made not only my day but possibly my whole week.)
Peter and the artisans at Stow London went above and beyond in customer service as well as craftsmanship, which is why their company is incomparably superior to every other company on the market.
I have reached out to the customer service of similar brands- brands using the same or similar grade quality Spanish leather, brands whom also doesn’t use plastics in their production, but whose customer service failed to have an open mind to my suggestions and passion for possibilities, which as a result lost my business and my loyalty. It’s not that those companies were wrong, it’s that this company was so much better that I had no choice but to choose them.
I have a genuine passion for bags, and in all my collection, Stow London is the finest, loveliest of lovelies and the one I feel best about spending my money on.
The prices are unfortunately high and makes this bag normally outside of my budget, but I was glad to support this company, and frankly the quality of the bag combined with the exceptional customer service made it worth it on multiple levels.
Thank you so kindly, Stow London, we appreciate your values, your work ethic, your creativity, and your commitment to making fashion worthwhile. I feel chic in my beautiful Stow London bag, and guiltless, too.
Very respectfully,
Tara
The quality of work is amazing and I…
The quality of work is amazing and I totally enjoy my adorable bag
Super fast shipping from UK to US
Super fast shipping from UK to US. Gorgeous bag, loads of comments every time I take it out.
Highly recommended leather bag
Receiving a piece of the leather that was going to be my bag was a bonus to the actual arrival of my bag. I love the leather, the feel and quality is outstanding. The stitching is done very nicely, not sloppy at all. In addition, I love that it is so light weight to wear and holds more than I thought it would. I do wish the straps were slightly longer, but it is still fine the way it is.
Excellent quality bag that I’ve been…
Excellent quality bag that I’ve been wearing everyday since receiving it. Beautiful texture and feel yet durable and carefree. No weird chemical smell. Packaged so well, simply but with quality. This was my second Stow purchase and I’ll definitely be back.
I ordered the Mini East/West Bag on…
I ordered the Mini East/West Bag on preorder and wasn’t entirely sure what to expect. When it finally arrived, I was genuinely impressed. The bag is exactly as described, and the material quality is superior to any bag I’ve purchased before. It feels like an exceptional value. If you choose this bag—or any of their products—I’m confident you’ll be very happy with your purchase.
Very prompt in responding
Very prompt in responding, I was very upset when UPS was after charging me with VAT, Stow dealt with them promptly and clarified that it was all inclusive. Not only does it produce excellent quality, but also deals with its customers very respectfully just how luxury should be!
They made a beautiful tote bag
They made a beautiful tote bag of a great quality
Beautiful leather and craftsmanship
I love my brown suede midi curve bag! The leather is perfect, has a beautiful nap both inside and outside and gives enough structure to the bag so it doesn’t just flop over when I set it down (when the magnets are fastened). The customer service and responsiveness of the team is also excellent and I wouldn’t hesitate to buy from them again. I love that I know exactly where this bag was made and that the materials and workmanship are worth the price. This is in contrast to other online “luxury” bag brands that are opaque about where their leather is from and misleading about where the bags are actually made. I also want to add that the hardware is very high quality and looks like it will hold up to wear over the years.
Exceptional quality product and perfect…
Exceptional quality product and perfect craftsmanship. Super fast shipping too.
Gift for my wife
Gift for my wife - I ordered this bag as a birthday present for my wife. I was on the pre-order list with shipment to be on January 31st. I was pleasantly surprised to receive delivery of the bag on January 21st. When my wife opened the box...she was WOWED! She was delighted and immediately saw the high quality of the bag! I'm really glad that I chose STOW!!! All the best to you all!
What customer satisfaction is all about
I bought a Stow bag as a present for my daughter. The customer service is excellent and the bag itself is beautifully crafted and very well designed. In a world of vastly over-priced designer bags of dubious quality what a relief to find a company with high standards, reasonable pricing, integrity, and concern for employees and customers. Many thanks indeed.
Fabulous !💖
I ordered the curve bag on 12/21 and it…
I ordered the curve bag on 12/21 and it arrived on 12/24, just in time for Christmas! My wife really enjoys using the bag and it is now her everyday bag.
Timely delivery and very lovely bag
great experience
Easy order from the website, the delivery went smooth and the bag is great
I like how the leather felt
I like how the leather felt, it was sturdy and firm. I am not the missy personality where I treat my bags like breakables. I like clean and neat stitches. Most importantly it can fit my stuff in that compact size. Love love love it.
Gorgeous Products at Fair Prices
Great, responsive customer service.
Beautifully made products with high quality materials.
Honest order shipping estimates, definitely worth waiting for products made more sustainably
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