Straight Commerce Avaliações 

46
O TrustScore é 1.5 de um total de 5

1,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I ordered a product called Aquafin waterproof headphones for swimming. They sent me a different headphone that was not waterproof and was not called Aquafin. I call that Bait and Switch. I ended up ta... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Bought 2 pairs of glasses about £73 off them in June.What a con,they are terrible doing nothing like they are supposed to.Now having difficulty getting a refund,so stay away from this company they are... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

It's hard to be constructive when this company is clearly a sham. Ordered over a week ago and, having now read their BBB reviews, it is clear that this company is proving to be deceptive in its adve... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

One of the worst companies I have ever done business with. Sent me a cheap item from China that I didn't open. Then for 2 days wouldn't give me a return address but kept offering a refund of 20% if... Ver mais

A empresa respondeu


Informações de contato

1,4

Muito Ruim

O TrustScore é 1.5 de um total de 5

46 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,4

Todas as avaliações

(46)

24 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Bad sales and service will never order again

I call because I was looking at two antennas online. When I clicked on one antenna, they both were checked. I hit cancel on one, and the other one was ordered. I did receive the antenna I ordered. A few days later, I received an email that my 3 antennas were getting ready to ship. I called the phone number on the email and spoke to a rep that I did not order these and wanted to cancel this order before it shipped. She told me that the order had not shipped, but was at the warehouse, and she could not cancel the order. She told me I would have to receive the order and then return them.

20 de agosto de 2025
Avaliação não solicitada
logotipo da Straight Commerce

Resposta da Straight Commerce

Hello Scott,

We’re very sorry for the frustration you experienced with your order and cancellation request. We’ve already reached out to you by email with more details, so please check your inbox when you can.

Kind regards,
Straight Commerce Support Team

Avaliado com 1 de um total de 5 estrelas

I ordered a blood glucose monitor and…

I ordered a blood glucose monitor and got a pulse monitor and I had to wait about 2 or 3 weeks for delivery and the day it was supposed to be delivered it was 4 days later before I received the wrong device I would give you a 0 star because I feel as though this is a scam

18 de agosto de 2025
Avaliação não solicitada
logotipo da Straight Commerce

Resposta da Straight Commerce

Hello Deborah,

We’re very sorry to hear about your experience. We have already reached out to you directly by email to help resolve this matter. Please check your inbox so we can assist you further.

Kind regards,
Straight Commerce Support Team

Avaliado com 1 de um total de 5 estrelas

Jimmy Jennings mistake


Jimmy Jennings

Aug 13, 2025, 13:55 GMT+3

The label was not created till Aug 12. I asked on Aug 10 to change the order. You told me on the 11th that it has been shipped already and you couldn't change the order. That was a lie because the shipping label wasn't created until Aug 12. Cancel my order and refund my money ASAP.

The reply still doesn't take responsible for the lie they told me.

9 de agosto de 2025
Avaliação não solicitada
logotipo da Straight Commerce

Resposta da Straight Commerce

Hi Jim,

Thank you for your message. We’ve sent you a detailed email regarding your order. Please check your inbox for our response.

Best regards,
Straight Commerce Support Team

Avaliado com 1 de um total de 5 estrelas

False Advertising!!!

I would leave zero stars if I could. This is just another one of the many reviews on here about the misleading ads for the blood glucose monitor. I wish I had checked here before purchasing this product.This is a straight up scam and false advertising. Do not do business with this company!

5 de agosto de 2025
Avaliação não solicitada
logotipo da Straight Commerce

Resposta da Straight Commerce

Hello Wesley,

We’re truly sorry to hear that you’re disappointed with the product. We understand how frustrating this must be, especially if it didn’t meet your expectations.

Please note that we’ve already reached out to you via email to offer assistance and help resolve the issue. When you have a moment, kindly check your inbox so we can work toward a satisfactory resolution together.

Best regards,
Straight Commerce Support Team

Avaliado com 1 de um total de 5 estrelas

Scam. Don't waste your money

This company is running a scam and preying on diabetics. They sell a product called BloodVitals and imply that it measures blood sugar. The website says "pain free" and "no skin pricking" and posts reviews of people saying they use it to monitor their diabetes. What comes in the mail ($55 later) is a cheap pulse oximeter that you could buy elsewhere for less than $10.

When you request a return and refund they first claim to offer a 20% refund, then a 30% refund without returning the product.

From reading other reviews, it appears that there will never be any refund whether the product is returned or not.

They will then respond to this review with a false claim of help.

Learn from my mistake of doing business with this company and stay far away from them.

20 de julho de 2025
Avaliação não solicitada
logotipo da Straight Commerce

Resposta da Straight Commerce

Hi Annie,

We’re sorry for any frustration this has caused. Our team is ready to assist and find a solution for you as quickly as possible. Please contact us at support@straight-commerce.com, and we’ll be happy to help.

Warm regards,
Straight Commerce Support Team

Avaliado com 1 de um total de 5 estrelas

Unethical, false advertising company

I ordered a pulsoximeter that was clearly advertised as also doing blood glucose levels without finger sticks. When it arrived 2 weeks later it was a simple meter without the ability to check glucose. I e mailed customer service about it and the response was that they could see how I misunderstood its functions and offered a goodwill refund of 20%. I replied with a screenshot of the ad stating clearly it checked glucose levels and they upped the offer to 30%. Avoid this unethical, false advertising company at all costs.

21 de julho de 2025
Avaliação não solicitada
logotipo da Straight Commerce

Resposta da Straight Commerce

Hi Scott,

Thanks for your feedback. We’ve already resolved this for you—please check your inbox for the confirmation.

If you have any other questions, feel free to reach out yo us at support@straight-commerce.com.

Best regards,
Straight Commerce Support Team

Avaliado com 1 de um total de 5 estrelas

They advertise "glucose" monitoring then ship a oxygen and pulse meter.

They advertise "glucose" monitoring device. "no invasive" No needles" then they mail to you a simple oxygen and pulse meter. Then if one complaines they offer one 20% off to keep the product. This is a classic bait and switch sceme. Since no oxygen and pulse metter are invasive anyways. Luckily for me I got a full refound via Paypal. But I did not need the agrevasion. So buyers beware its a scam.

3 de julho de 2025
Avaliação não solicitada
logotipo da Straight Commerce

Resposta da Straight Commerce

Hi there,
We’re sorry you’ve run into this issue! Our team is dedicated to resolving it as soon as possible. Please reach out to us at support@straight-commerce.com, and we’ll be happy to assist.
Take care,
Straight Commerce Support Team

Avaliado com 1 de um total de 5 estrelas

I spent $80.00 on a gyro that does not…

I spent $80.00 on a gyro that does not work. Straight Commerce's return policy states that the customer pays for the return shipment ($12.95) and a $5.00 handling fee. Do not trust this company.

16 de julho de 2025
Avaliação não solicitada
logotipo da Straight Commerce

Resposta da Straight Commerce

Hi there,

We understand how frustrating this can be, and we’re here to help. Reach out to our support team at support@straight-commerce.com, and we’ll do our best to resolve this for you quickly.

Best wishes,
Straight Commerce Support Team

Avaliado com 1 de um total de 5 estrelas

I ordered 3 net boost WiFi extenders

I ordered 3 net boost WiFi extenders. Can’t get any of them to work asked for a refund and am still getting the run around. I don’t know what they don’t understand about I don’t want their product and just give me directions on how they want me to return them. At this point I’m willing to take 150.00 in the shorts and just forget the whole thing. After much back and forth I finally got my refund.

8 de julho de 2025
Avaliação não solicitada
logotipo da Straight Commerce

Resposta da Straight Commerce

Hi Eugene,
We’re sorry for any frustration this has caused. Our team is ready to assist and find a solution for you as quickly as possible. Please contact us at support@straight-commerce.com, and we’ll be happy to help.
Warm regards,
Straight Commerce Support Team

Avaliado com 1 de um total de 5 estrelas

Do not order from this company

The wrong order was sent to me (after waiting for weeks) and I was charged triple the amount of what I ordered. I tried to get a refund and was first offered 20% off to keep it, then 30% off after that. I just wanted a refund. Then I was told that I could get a refund, minus the shipping fee and plus a restocking fee. I also have to send it back with a tracking number, and again pay for the shipping. This return cost me around $40, and the mistake made was the fault of the store.

8 de julho de 2025
Avaliação não solicitada
logotipo da Straight Commerce

Resposta da Straight Commerce

Hi Patti,
We’re sorry you’ve run into this issue! Our team is dedicated to resolving it as soon as possible. Please reach out to us at support@straight-commerce.com, and we’ll be happy to assist.
Take care,
Straight Commerce Support Team

Avaliado com 1 de um total de 5 estrelas

The laser fungus treatment product…

The laser fungus treatment product they're promoting did nothing for me. It came with no real instructions and no instructions or guidance to return the product.
....Not a legitimate product.

1 de julho de 2025
Avaliação não solicitada
logotipo da Straight Commerce

Resposta da Straight Commerce

Hi Joseph,

We’re really sorry to hear about your issue. We’d love to help make things right—please email our support team at support@straight-commerce.com, and we’ll do our best to assist you promptly.

Thanks,
Straight Commerce Support Team

Avaliado com 1 de um total de 5 estrelas

Buyer beware of this company

Buyer beware of this company. The product ordered from them did not work. In my opinion They are a scamming company. Their responses seem to be AI generated and say the same thing as some of the other people that have complaints. I purchased what was suppose to be a digital antenna, but turns out to be a piece of junk.

14 de junho de 2025
Avaliação não solicitada
logotipo da Straight Commerce

Resposta da Straight Commerce

Hi there,
We’re sorry you’ve run into this issue! Our team is dedicated to resolving it as soon as possible. Please reach out to us at support@straight-commerce.com, and we’ll be happy to assist.
Take care,
Straight Commerce Support Team

Avaliado com 1 de um total de 5 estrelas

I would give them a negative star…

I would give them a negative star rating if it was an option. I ordered a broad wave antenna from them over 5 weeks ago and I’ve still not received anything in the mail, despite my reaching out to them a number of times. They certainly took my money the same day I placed the order but I have never received my package, and I’ve pretty much given up hope. I went to my local post office and they looked into it. Straight Commerce tried to blame the postal service but the post office had proof that the item had never even been shipped. I’m sure I’ll never see the product, or get my money back. It’s sad when companies take advantage of people. My husband lost his job over a year ago, and we had to give up cable with lead us to buying an antenna. I just want them to do the right thing and make this right. In the meantime, I can warn others to not get into the same scam and position I’ve found myself in. Next stop, the better business bureau!

26 de abril de 2025
Avaliação não solicitada
logotipo da Straight Commerce

Resposta da Straight Commerce

Hi there,
We regret that you had a less-than-ideal experience. Our team is committed to resolving this for you as soon as possible. Please get in touch with our support team at support@straight-commerce.com, and we’ll make it right.
Sincerely,
Straight Commerce Support Team

Avaliado com 1 de um total de 5 estrelas

Laser fungus treatment…

I bought an laser fungus treatment device from this seller. It is a cheep Chinese manufactured device sold by the seller at the rocket price. Additionally there were not any word regarding the policy to return the device back. You have to pay triple price for shipment plus $5 for restacking. This a real scam. it looks to me that the device had been ordered from eBay or any another unexpensive source and sold for a five -six time more expensive price. Don't think even to by any product from this seller. Scam, Scam and Scam!
Boris

27 de maio de 2025
Avaliação não solicitada
logotipo da Straight Commerce

Resposta da Straight Commerce

Hi Boris,
We’re sorry for any frustration this has caused. Our team is ready to assist and find a solution for you as quickly as possible. Please contact us at support@straight-commerce.com, and we’ll be happy to help.
Warm regards,
Straight Commerce Support Team

Avaliado com 1 de um total de 5 estrelas

Net Boost Wi-Fi extender is a scam

I bought a Net Boost Wi-Fi extender on line. It is junk and I want to return it, but there is no contact info for either Straight Commerce Inc. or for Spark-Tec. I'm pretty sure I got scammed. Do not purchase one of these on line! Amazon has them cheaper and they can be returned free. ......... Straight Commerce replied to this post with one saying that I should contact them at their e-mail address (Trustpilot did not allow me to quote the e-mail address I was given). I tried to e-mail them at that address but THAT E-MAIL ADDRESS DOES NOT EXIST! THEY ARE FRAUDS! They have essentially stolen $68 (after tax and shipping) from me.

18 de maio de 2025
Avaliação não solicitada
logotipo da Straight Commerce

Resposta da Straight Commerce

Hi there,

We understand your frustration, and we truly want to make things right. Our support team is ready to help – please contact us at support@straight-commerce.com so we can resolve this for you as soon as possible.

Best,
Straight Commerce Support Team

Avaliado com 1 de um total de 5 estrelas

never received the package -incompetent…

never received the package -incompetent customer service -basically a scam outfit

And don’t trust their “concerned “ response they never would have returned my money but the bank did after calling and telling them the company is a scam

20 de abril de 2025
Avaliação não solicitada
logotipo da Straight Commerce

Resposta da Straight Commerce

Hi Melody,

Thank you for sharing your review with us. We're very sorry to hear that you haven't received your order just yet. Can you please send us an email to support@straight-commerce.com so we can look in to this further for you? Hope to hear from you soon.

Best,
Straight Commerce Support Team

Avaliado com 1 de um total de 5 estrelas

Fraud

First, the Free Wave antenna is nothing more than a piece of plastic that picks up no channels.
Second, they don't want to refund your money, so offer you 20% refund and you can keep the junk.
Third, they then offer you 30%.
Fourth, now if they do refund, there is a refund charge, no refund of shipping and return shipping is also at your expense.
Their ad said you'd get a full refund - a lie.
There was nothing about shipping costs until after payment.
What a ripoff?

21 de abril de 2025
Avaliação não solicitada
logotipo da Straight Commerce

Resposta da Straight Commerce

Hi Dolly,

Thank you for taking the time to send us your review. We would really like to solve this issue for us and we hope you can reach out to us support@straight-commerce.com so we can reach a solution for you.

Best regards,
Straight Commerce Support Team

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. They respond very quickly to your questions.

16 de abril de 2025
Avaliação não solicitada
logotipo da Straight Commerce

Resposta da Straight Commerce

Hi William,

Thank you very much for your positive review! We're really happy to hear that you had a good experience with us.

Best,
Straight Commerce Support Team

Avaliado com 1 de um total de 5 estrelas

Bad Customer Service

I placed an order (PRE 1277880-1) for 4 FreeWave Antennas on 3/12/25, After placing the order I figured out that this product was not what I needed. I received them on 3/24/25 and did not open them. I immediately emailed Straight Commerce asking for a return shipping label, stating I did not need this product. I provided all details relating to the product and order and stating I had made a mistake in ordering them. I received a reply offering me a 20% discount. I replied that I did not need them and just wanted to return them for a full refund. Another email from them offering me a 30% discount. Again, I emailed that I did not need the product and wanted to return for a refund. After each communication I received another email asking me to rate their support. Each of their emails asked for more specific reasons or concerns I have with the product , to help them understand the issue and address it.
After too many emails stating the same thing I lost my cool and stated I would file a complaint with Paypal, my credit card company and post negative reviews, On 3/26/25 I was given an address to return the products to at my expense. I was told my credit would be less the original shipping and a $5 restocking fee. The delivery tracking receipt showed they received the products on 4/4/25. I reached out on 4/8/25 because I had not seen a credit to my Paypal account.
Today, 4/13/25 I received an email stating I should have a refund within 5 days. I will continue watching my account and take further action if the refund is not received within the 5 days.
I would strongly advise against doing business with this company.

REPLY FROM STRAIGHT COMMERCE ON APRIL 14, 2025. PLEASE NOTE THE DATE THEY STATE THE REFUND WAS PROCESSED. THE REFUND HAS NOT BEEN ISSUED!!!

Hi Becki,
Thank you for taking the time to share your feedback. We're sorry to hear that you were not satisfied with your FreeWave Antenna order. We can confirm that your refund was processed successfully on 08/04/2025.

If you have any other questions, please send an email to support@............. so the team can look into this further for you.

Best,
Straight Commerce Support Team

23 de março de 2025
Avaliação não solicitada
logotipo da Straight Commerce

Resposta da Straight Commerce

Hi Becki,
Thank you for taking the time to share your feedback. We're sorry to hear that you were not satisfied with your FreeWave Antenna order. We can confirm that your refund was processed successfully on 08/04/2025.

If you have any other questions, please send an email to support@straight-commerce.com so the team can look into this further for you.

Best,
Straight Commerce Support Team

Avaliado com 1 de um total de 5 estrelas

Just like everyone else who have…SCAM...Net-Boost and Str8-Commerce

Just like everyone else who have written a review about this 'company', straight-commerce, I have been duped into believing that the item I paid for was real and I will get what I paid for! I was so wrong and so stupid and gullible! We paid and now lost $60.33 for a 'Net-Boost' device that we'll never get! And the thugs (pictures) that reply to our queries just keep lying to us, it has been shipped, just wait bullshit!
I have filed complaints with BBB and the FTC.
I have all the emails in a saved folder. A last resort is going to send a complaint with information to FBI and CIA if needs be. Or I'll find another legal outlet! What this 'company' is doing is WRONG to the nth degree!!

10 de março de 2025
Avaliação não solicitada
logotipo da Straight Commerce

Resposta da Straight Commerce

Hi William,

We’re sorry for any frustration this has caused. Our team is ready to assist and find a solution for you as quickly as possible. Please contact us at support@straight-commerce.com, and we’ll be happy to help.

Warm regards,
Straight Commerce Support Team

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