Purchased correct bracelet for watch and end links have poor alignment and don’t capture to lugs. Customer service so far poor and slow to remedy. I have asked for new end links and now have to provid... Ver mais
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Veja o que dizem as avaliações
StrapsCo.com has an excellent selection of watch straps and very reasonable prices, the shipping is fast, service is always excellent. I would like to see a larger selection of exotic leather straps.... Ver mais
Great selection of watch bands at reasonable prices! Website is easy to navigate. This is at least my third or fourth order, so I'm a repeat buyer. I heartedly recommend them.
Today I placed my 3rd order of leather straps from StrapsCo.com and I am thrilled to be placing this order. The company ships fast, and their quality is unbeatable. I won’t be ordering from any othe... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
StrapsCo is the leading online destination for high-quality watch bands, accessories, and tools. Founded with a simple mission, to help people personalize their watches, StrapsCo has grown into a trusted brand known for its huge selection, fair pricing, and customer-focused service. Whether you’re upgrading a luxury timepiece, refreshing your smartwatch, or replacing a daily-wear strap, StrapsCo offers options to fit almost every wrist and every style. With over 10,000 SKUs, StrapsCo carries the largest collections of watch straps anywhere online, including leather, rubber, stainless steel, nylon, sailcloth, FKM and more. We’re also widely recognized for our extensive compatibility across brands such as Apple, Samsung, Garmin, Fitbit and more, making it easy for customers to find the perfect fit without guesswork. Our team is committed to delivering a smooth, reliable shopping experience—from detailed product pages and real-world fit photos, to fast shipping and responsive customer support. We understand that a watch strap is more than an accessory, it’s an expression of personal style. That’s why every StrapsCo product is designed or selected with durability, comfort, and aesthetics in mind. Customers choose StrapsCo not only for the selection, but for the consistency and care we put into every order. Whether you're a collector, an enthusiast, or simply refreshing your daily watch, StrapsCo is here to help you love your watch even more.
StrapsCo.com | Shop the World's Best Selection of Watch Bands & Straps
Escrito pela empresa
- Buy 2 Get 1 Free - Always!
- For every 3 items added to cart, you will get 1 of them FREE. Valid on ALL products on StrapsCo.com. Promo codes can still be used with BUY 2 GET 1 FREE.
Hassle-free returns!
Satisfaction guaranteed
Customer satisfaction is our #1 priority. If you're not satisfied with your order for any reason, simply return it to us for a full refund or exchange.
Informações de contato
35 Gateway Dr, Ste 100, 12901, Plattsburgh, Estados Unidos
- info@strapsco.com
- strapsco.com
Buy 2, Get 1 FREE
4,3
Excelente
342 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick response to questions and…
Quick response to questions and peroblems, professional but caring customer service. Good job. Thank you.
10 de outubro de 2025
Resposta da StrapsCo.com
Thank you so much for the kind words!
Resposta da StrapsCo.com
Thank you so much! We’re glad you felt the personal touch; that’s exactly what we aim for!
Good quality and service
Have placed several orders from StrapsCo now, and have never had any issues. Orders have always arrived on time and straps have been of high quality. Especially love their elastic NATOs!
7 de outubro de 2025
Resposta da StrapsCo.com
Thank you so much for your continued support! We’re thrilled to hear you’ve been happy with your straps and that our elastic NATOs are a favorite; they’re a team favorite too!
Drop shipped from China
Bought a nato type strap with deployment clasp for approx 44usd. Quality was fine. However I have since seen this identical strap and clasp on Ali Express. They drop shipped the order and charged 600% mark up.
4 de outubro de 2025
Avaliação não solicitada
Resposta da StrapsCo.com
Thank you for your feedback. We’re glad to hear you were satisfied with the quality of the strap.
Our prices reflect careful sourcing and quality checks to ensure durability, fit, and finish—things that can vary a lot between similar-looking straps.
Also, just to clarify, we don’t do drop shipping. Everything is stocked and shipped directly by us, so we can ensure quality and fast delivery.
Because our designs have become so popular that many factories are copying them. Due to this, you might see very similar straps sold elsewhere, but they usually don’t match our quality or service.
Our pricing also includes responsive support and a one-year warranty, something you typically won’t find on other platforms.
One more strap for the collection
I've purchased from StrapsCo before. Always an easy experience ordering and the quality is far above the level you normally see at this price. I like to keep things fresh with my strap, so I'll definitely be back! Thanks again for the helpful advice team!
3 de outubro de 2025
Resposta da StrapsCo.com
Thank you so much for your kind words! We’re thrilled to hear you’ve had a great experience with us and that you’re happy with the quality.
Terrible product and customer service
Bought a curved strap specific to my Tag Carriera as described on their website. Turns out the spring pins do not align and the clasp is really cheaply made with sharp edges. They said I can ship it back at my cost. You would think they would apologize for a bad product and be more accommodating. Terrible customer service. Don't buy from this place!
3 de outubro de 2025
Avaliação não solicitada
Resposta da StrapsCo.com
Thank you for your feedback. When you contacted us via email, our team apologized for the inconvenience and requested pictures of your TAG Heuer Carrera to better understand the fit issue, as the strap is compatible with the TAG Heuer Carrera. Unfortunately, we did not receive the photos needed to assist you further.
We’re still happy to help, so please send us the pictures at your convenience, and we will do our best to find a solution for you.
Ignore what their “google” reviews say
Ignore what their “google” reviews say. Idk how to even leave a review for my order. Its all internal. The company is a but scammy, if yoh intend on installing your strap to test it out to see if you like it dont bother ordering. Once installed it cannot be returned. They look for any minor sings of installation/bends and will cancel your refund. And not send your items back to you. If you never installed and want to return because you were not satisfied with the quality (didnt like the leather, one strap came with bent spring bars) you have to pay your own shipping.
Update: Strapco did in fact process my return, though shipping is paid by myself. I received the full order amount back after a couple of weeks.
30 de setembro de 2025
Avaliação não solicitada
Resposta da StrapsCo.com
Thank you for your feedback. This is not how we typically handle returns. We always offer different solutions to resolve situations, understanding that a strap might not be the right fit. To clarify, we always offer to return used items as we have no use for them.
We asked for your order number and additional information to better understand and resolve this issue, but unfortunately, we did not receive a response. We are still happy to assist you. Please provide the requested information so we can help.
Adam and Rebecca made my experience…
Adam and Rebecca made my experience shopping there amazing. Their knowledge of watches combined with how friendly they were made me want to come back again and again.
29 de setembro de 2025
Resposta da StrapsCo.com
Thank you for the kind words! We're so glad Adam and Rebecca made your experience great. We look forward to having you back again soon!
Strap in!
Customer service was fast with no questions or haggling about their warranty! Sent in a picture of my band and they said it was defective and what would I like to replace it! That's the kind of customer serviceI appreciate and the kind of company I like spending my money with 💯
21 de setembro de 2025
Resposta da StrapsCo.com
Thank you for the fantastic feedback! We're so glad to hear that our customer service made the process smooth and hassle-free. We truly appreciate your support and are glad to have you as a customer!
StrapsCo continues to raise the bar…
StrapsCo continues to raise the bar with their outstanding customer service and value. Thanks!
20 de setembro de 2025
Resposta da StrapsCo.com
Thank you so much for the kind words! We’ll keep working hard to raise the bar even higher! 🙌
Straps are well made and the customer…
Straps are well made and the customer service is excellent. The cost is right and the buy 2, get 1 free always on deal is outstanding.
21 de setembro de 2025
Resposta da StrapsCo.com
Thank you for your kind words. The buy 2, get 1 free deal is always a hit, and we’re glad you’re taking advantage of it!
Excelente service and product
Excelente service and product
Will buy again for sure!
12 de setembro de 2025
Resposta da StrapsCo.com
Thank you for your kind words. We look forward to having you back again soon!
I had ordered the wrong colored strap…
I had ordered the wrong colored strap by mistake, but when I went to exchange it, Angela from the customer service team made it super simple. Will definitely be back again.
11 de setembro de 2025
Resposta da StrapsCo.com
Thanks for sharing your experience! We’re so glad Angela made your exchange process easy and smooth.
Great straps!
Love my straps! Have received many compliments.
Contacted them to check about my package, and the customer service rep was super nice. Will definitely get more straps soon. 🥳
3 de setembro de 2025
Resposta da StrapsCo.com
That's awesome to hear! We're so glad you're loving your straps and getting compliments on them!
This is my second order from Strapsco…
This is my second order from Strapsco and thus far I have been absolutely thrilled with the product and service. Easy to navigate web site and a wonderful assortment of straps and bracelets. As an amateur horologist I am so glad I found them. Keep up the good work!
4 de setembro de 2025
Resposta da StrapsCo.com
We're so happy to hear you’ve had a great experience with both our products and service. As a fellow horology enthusiast, we’re thrilled to have you as a customer. We’ll definitely keep up the good work. Thanks for your support!
Except the slooooow delivery
Except the slooooow delivery, EVERYTHING was exceptional
4 de setembro de 2025
Resposta da StrapsCo.com
We're stoked that everything was perfect, except for the delivery speed. Thanks for hanging in there with us!
Super helpful customer service and…
Super helpful customer service and amazing quality straps at a great price.
27 de agosto de 2025
Avaliação não solicitada
Resposta da StrapsCo.com
Thanks for the kind words! We're so glad you had a great experience with our customer service and that you're loving the quality of our straps. We aim to offer the best of both worlds—top-notch products and great prices!
I double ordered and didn’t realize it
I double ordered and didn’t realize it. They initiated a refund without me asking which was very appreciated. I never leave reviews but this experience stood out. Thanks team
26 de agosto de 2025
Avaliação não solicitada
Resposta da StrapsCo.com
Thank you for sharing this! We’re so glad we could catch that double order for you and make things right without any hassle. We really appreciate you taking the time to leave a review; it means a lot!
Resposta da StrapsCo.com
Thank you for your kind words and support! 🙏
USPS messed up my shipment twice in a…
USPS messed up my shipment twice in a row. Angela from StrapsCo support actively reached out to resolve the situation twice.
15 de agosto de 2025
Avaliação não solicitada
Resposta da StrapsCo.com
Thanks for sharing your experience! We’re so glad Angela was able to step in and help resolve things for you.
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