Emailed them after I received my order which was missing items. No response to this day and that was over 6 months ago. Won’t be using again or recommending to anyone
A empresa respondeu
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Veja o que dizem as avaliações
Re : AFTER SALE SERVICE Excellent customer service in particular the promt communication provided by Scott. After 9 months the massge gun has slight malfunction so I sent the whole unit back and... Ver mais
In April I purchased an unbranded much cheaper massage gun, which at the time I thought was quite good. It lasted 3 months then something came loose inside - it took 2 months to get a replacemen... Ver mais
I have now received an email asking how I was enjoying the product & how to use it properly as well as an email asking “How did we do”. My answer is I still haven’t received the product. Two hours la... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Train harder, recover faster, and perform better with the Stryke Recovery Massage Gun
Informações de contato
3,5
Bom
496 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great communication- Re-purchase and…
Great communication- Re-purchase and delivery times. Very happy with the product.
29 de junho de 2023
Super quick delivery
Super quick delivery. Very prompt response to an email I sent with questions about the product. Would definitely recommend.
17 de junho de 2023
All round, great experience
Good website, on time delivery and product works great 👍
23 de maio de 2023
Great communication informing me of the…
Great communication informing me of the delay of the product and it arrived safe and sound the other day 👍
17 de março de 2023
Ordered product 27/1 and still haven’t…
Ordered product 27/1 and still haven’t received goods 21/2
26 de janeiro de 2023
I was contacted to ensure that I would…
I was contacted to ensure that I would receive the correct item
25 de janeiro de 2023
Best Massage Gun!
Stryke Recovery are an Aussie company who I was recommend to by a physical therapist friend. The massage guns I purchased are great quality and the company themselves are fantastic!
5 de janeiro de 2023
Still waiting for delivery!
I have been asked to review my products & I’m still waiting for delivery- after an email advising they were dispatched on the 21st! I don’t even live that far away. It’s now 31st Dec and still not received them & even though I replied to the previous request asking for a review saying I’d wait until I’d received the product I got sent a reminder to review. So here it is. Very unsatisfied with customer service & delivery. Products were Christmas presents & now very late!! Not quite the 1 - 3 day delivery! Would have been quicker if I’d got it from central coast myself - a 2 hour trip max!
31 de dezembro de 2022
Australian service was great.
20 de dezembro de 2022
New charger doesn’t wirk
21 de dezembro de 2022
Resposta da Strykerecovery
Hi Steve, sorry to hear you are having trouble with your charger. This is the first we have heard of your problem. We will contact you via email to rectify.
Best regards,
Scott
Stryke Recovery
Still havent received my item
Still havent received my item, tried calling and emailing and no response. Keep checking the tracking number and nothing has changed with its progress. Not liking my chances of getting the item i paid for.
28 de novembro de 2022
Resposta da Strykerecovery
Hi Brett, apologies if we have missed your email. We have called and left a message however as we need to confirm the style of gun you have to ensure you get the correct battery. Will give you another call today.
Best regards,
Scott
The ordering and checkout was easy and…
The ordering and checkout was easy and super fast. Item delivered in only a few days.
23 de novembro de 2022
Bit misleading with the performance…
Bit misleading with the performance information's
24 de novembro de 2022
Scott went above & beyond providing…
Scott went above & beyond providing excellent customer service. Even responding quickly outside buisness hours. Highly recommend this awesome aussie company.
2 de novembro de 2022
Customer service has been great
Customer service has been great. We had an issue with the gun and got a new one sent out straight away.
And great pressure
1 de novembro de 2022
Nicely packaged well made
Nice portable case, the equipment seems to be well built and works well.
10 de outubro de 2022
I’ve used them twice and it making a…
I’ve used them twice and it making a weird winding noise constantly. If it part of the unit. It is not good at all. If it a fault. Even worst.
7 de outubro de 2022
Love the message guns
Love the message guns. I got the pro and pocket ones and work perfectly for my busy days. Thanks team
4 de setembro de 2022
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