Stylex Cloud Avaliações 

1.215
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very helpful company. The items I wanted were out of stock , but they emailed me to say they had found stock and could supply. They responded quickly to queries and are great to do business with.... Ver mais

Avaliado com 2 de um total de 5 estrelas

Felt disappointed in stylex today. Visited the Harlow store as ran out of vape liquid, only to be told its now £10 for 4, rather than £10 for 5. I asked why, and the staff member stated it was due to... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered online easily. Products were sent to Romford store and ready for collection the following day. Didn’t want to pay the expensive postage cost and collected from my friendly Romford staff. Worth... Ver mais

Avaliado com 5 de um total de 5 estrelas

Leah was amazing and an absolute star her customer service was the best and will definitely be coming back

Detalhes da empresa

  1. Loja de cigarros eletrônicos

Escrito pela empresa

Stylex Cloud is one of the leading online retailers for E-Cigarettes, Vape Kits, E-Liquids, Pod Systems and Vaping Devices in the UK. Stocking well known brands such as SMOK, ASPIRE, WISMEC, ELEAFand GEEKVAPE, through to world known brands of e-liquids such as FOGG FATHER, DINNER LADY, NASTY JUICE, RIOT SQUAD and ELEMENT E-LIQUID.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.215)

98 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Zack’s Outstanding Customer Service. …

My dad has been using this vape shop for many years since giving up smoking for health reasons. All the staff are helpful, knowledgeable and friendly but one staff member in particular goes the extra mile. Zack is such a helpful young man. He has only met me once with my dad but last week my dad was unable to get to the shop due to mobility reasons. My dad thought the battery needed changing on his vape so as I was in Romford I said I would pop into Stylex Cloud. Zack knew immediately who my dad was and was able to identify the battery I needed. His customer service is outstanding, especially for someone so young. My dad later came into Romford with his vape and asked if I would go back and get Zack to fit the battery. Zack checked the vape and was able to identify that the vape did not need a new battery but that my dad had the settings too low. Zack was happy to issue a refund for the battery. He could not possibly have been any more helpful. The level of customer service was like something you would receive in a 5 star hotel not a vape shop. This young man has so much potential and with his friendly, helpful attitude, he will go far in life. It was a pleasure being served by him and I love the fact that he knew my dads name even though he must have hundreds of customers. He is a truly outstanding ambassador for Stylex Cloud.

3 de novembro de 2023
Avaliação não solicitada
logotipo da Stylex Cloud

Resposta da Stylex Cloud

Thanks for the Amazing review, we are glad that you enjoyed your time with us

Avaliado com 4 de um total de 5 estrelas

I placed my order

I placed my order, as usual but I did not receive any email to say it was ready for collection. The staff in the Harlow shop, are always polite and helpful I can't fault them, they are so lovely.

31 de outubro de 2023
logotipo da Stylex Cloud

Resposta da Stylex Cloud

Hi Tracy

I have checked your email and can see that there is an email attached to your account, if you could please contact me via email then I would be glad to help out this issue, feel free to email me on matthew@stylexcloud.co.uk so that we may discuss this further

Many Thanks

Avaliado com 5 de um total de 5 estrelas

Zack and Matt are always so helpful…

Zack and Matt are always so helpful every time I come in for my monthly replenishments. Most of all they are very personable and always ask me how I am. They are very knowledgable and always help me with my choices which is greatly appreciated as I am very particular.

Thankyou Guys.

25 de outubro de 2023
Avaliação não solicitada
logotipo da Stylex Cloud

Resposta da Stylex Cloud

Thanks for the amazing review

Avaliado com 4 de um total de 5 estrelas

Great price and service..

Great price and service... just wish they had the wotofo profile 1.5 mesh RDA..... anyone at stylex welcome to feed back to me x

9 de outubro de 2023
logotipo da Stylex Cloud

Resposta da Stylex Cloud

Hi There

I am sorry that we did not have the item that you wished for in stock please feel free to email me on zack@stylexcloud.co.uk so we can look into this and sort this issue out for you

Many Thanks
Zack

Avaliado com 1 de um total de 5 estrelas

Stylex give Not clear enough rules and staff can’t answer my questions. you a 5% discount on your…

Stylex give you a 5% discount on your till receipt 🧾 every time I try to redeem it, I’m told it’s not valid for buying the lost Mary vapes I buy! I spend quite a bit in the shop and the receipt does not say what I can use it on! They always say, I must ask the manager! Today I spent £76

5 de outubro de 2023
Avaliação não solicitada
logotipo da Stylex Cloud

Resposta da Stylex Cloud

Hi Marina,

Unfortunately the Discount Received sometimes only affects products that are not included within a Multi-Buy deal. For example, If you was to buy a new Device or tank such as a Battery or Coil then then the discount would be applied to those items. If for instance it was for a Multi-Buy of 5 Disposables for £20 then the Discount would not apply sadly.

If you look at the receipt given for the Discount Code there should be a notice on it that states that the Discount cannot be used with Other existing Offers.

I hope this clears up any of the confusion caused and i am terribly sorry for Inconvenience!

Kind regards,

Jack.

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