Great service, easy to order and the wine cooler is perfect. Appreciate the 10% discount for first time orders too making the price much more competitive. Delivery was within 2 days. Would highly... Ver mais
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Great service, easy to order and the wine cooler is perfect. Appreciate the 10% discount for first time orders too making the price much more competitive. Delivery was within 2 days. Would highly... Ver mais
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Found Subcold when searching for a replacement wine fridge on Amazon UK. Liked the look of the products, functionality, good value pricing and fast delivery compared with the other brand... Ver mais
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This beer fridge is awsome. Came on the day Subcold said it would and really well packaged. Extremely quiet and very quick to get to temperature. Don’t understand some of the negative reviews, they mu... Ver mais
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Quality products and look really smart. Bought the subcold 50L and the 115L in stainless steel and really pleased with the purchase. Super fast delivery and excellent customer service. Not often you g... Ver mais
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Subcold: The Future of Tailored Cooling : Subcold is more than just cooling—it's an experience. Pioneering the intersection of precision, style, and reliability, we've set the gold standard for mini-fridges, wine coolers, beer fridges, mini bar's and personalised cooling solutions. Every product echoes our commitment to efficiency and elegance, meeting the unique needs of homes and businesses alike. Our reputation isn't just built on premium products but also on the trust and satisfaction of our customers. Dive into our Trustpilot reviews, and you'll quickly see why Subcold Ltd is the first choice for discerning cooling enthusiasts. Join us in redefining the cooling experience. Cheers to the future of chill! 🍷🥤🍺
Unit 2, 28 Firth Road, EH54 5DJ, Livingston, Reino Unido
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After looking at various fridges on my i pad I decided to purchase the Subcold 60 for my husband’s birthday. I was thrilled when it arrived in under two days and it was so well packed. I was not disappointed as it looks great and the quality is very good, the shelves are strong and it is so quiet when in operation. I am really happy with this purchase.

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My Beer fridge that was just out of warranty stopped cooling ,I messaged Subcold for advice and was supplied with a Compressor overload switch at just £15 and was easy to fit ,It now works,excellent service thankyou

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I purchased 2 of the mini fridges for my sons for Christmas. The size I got fits in 8 cans of pop and a chocolate bar in the door. They are really trendy and look
Smart on their desks. They are not too noisy so doesn’t disturb sleep! Cans are lovely and cool when needed.

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A quality mini fridge - drinks chiller yes, but as it goes down to 3°- it is also safe for meat, fish and dairy (should you require...) - unlike a lot of others available. It is very quiet (slightly louder briefly when achieving the required temperature), you can turn off the interior light - it's just an all round competent piece of kit. Despatched in good time, safely packaged for transit. Bought for son's new HMO environment - tested at home....may well buy another... Excellent!

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Easy process, fridge arrived within 2 days, excellent service would recommend

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Great product. Super fast delivery. Would purchase from this company again 😊

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Purchased a refurbished mini fridge, was expecting scratched and major dints as discribed it could have. Two very minor marks, both on side that won't be seen. The rest is in perfect condition

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Had choice of places to buy from so went direct. Our cardboard packaging was adequate but not amazing, held together by the plastic straps but everything else faultless. No damage done. Little fridge was left for a few hours, and then up and running. We've had it a week and so everything is properly chilled. Start up time is v impressive. We've got no finger marks on ours yet so it looks very classy. Very pleased it can take a 2 litre bottles if you remove the wine shelf. We've just moved house and were short of drinks space, having given up an American fridge freezer. Looks very sharp. In the dark it looks like we have a shop in our kitchen. Delighted though.

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Delivery was prompt and on time well packaged no hassle at all. Perfect.

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Decided to upgrade on our (much smaller) mini fridge ❄️
Ordered the Subcool Ace90 drinks fridge for our kitchen. We ordered on a Friday evening & expected to receive the fridge by Monday, as tracking indicated, & as it was the weekend. However, it arrives on Sunday, fantastic!! 🌟
Truly flawless, timely updates & such a good looking fridge. It looks smart and is a perfect fit. We love the light and easy operation.
The only concern is, you can't fill it up otherwise the temperature rockets to 6 (9 at the top). We had to take a lot of bottles and cans back out as the drinks were just chilled, not cold! This is a pity as you're losing a good portion of the fridge, which kind of defeats having a bigger fridge.
However, so far so good, but I'm not liking the terrible reviews on Google. I truly hope we do not face these problems. It's a lot of money to lose. I am normally very on it with reading reviews first, but only read them on the Subcold site (my bad).
The box arrived battered and wet, my husband took the delivery as the courier (DPD) just dropped and left. It was not easy for my husband to get it up the steep step.
The bottom of the box just fell out as he attempted to pick it up? I'm not sure what this fridge had been through but I hope it's not damaged it in any way. Time will tell but I hope it's guaranteed.
For anyone with a problem, no customer service, replacement, refunds, there is always a very useful online ombudsman called Resolver. I've used about 10 times when dealing with consumer issues, and have always won. Hoping we don't need to use this 🤞

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My sister bought a fridge directly from them and it came without a key, needed as she's locking her medication in there, there's no identification on the lock so I couldn't even go to the local locksmith to get a key cut and when she emailed subcold they didn't respond, I certainly won't be shopping there again as I had to waste money buying a key from then that should have been supplied

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Fast delivery great product, have had other brands before, but this one is the best, keeps my sons drinks and snacks nice and chilled thank you

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Everything was as advertised. Prompts delivery, clear instructions, free magnetic bottle opener was today touch.
Size and capacity what I was longing for at reasonable price.

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Damaged on arrival - diabolical customer service forcing me to enlist the help of my payment provider.

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My son got a 4L mini fridge for Xmas, it quickly started freezing over at the back and freezing the items in there. Currently discussing with customer services, their options were;
move it somewhere warmer
it's normal as it's not frost free
Don't put things near the back of the fridge
not willing to accept that a Fridge should be not be a freezer. Not using half the fridge because it's freezing everything, seems like a cop out.
After telling them its in a warm bedroom, they're saying it's too hot and the fridge is now over working.
Really not happy with the customer services response. currently have to defrost it and start the process all over again.

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